ZipRecruiter

Log In

1

Assistant Hvac Customer Service Jobs in Boca Raton, FL

Under Control Air Conditioning Inc

Be Seen First

HVAC Technician

Plantation, FL · On-site

$16 - $24/hr

We work with both commercial and residential customers, so you must know how to work with small and ... Our services include: New construction, Remodeling, Custom Houses for both residential and ...

previous pagenext page

Showing results 21-40

All JobsHvac Customer Service JobsAssistant Hvac Customer Service JobsAssistant Hvac Customer Service Jobs in Boca Raton, FL

Assistant Hvac Customer Service information

See Boca Raton, FL salary details

$11

$19

$26

How much do assistant hvac customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant hvac customer service in Boca Raton, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant HVAC customer service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What does an assistant HVAC customer service representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What are the key skills and qualifications needed to thrive as an assistant HVAC customer service representative?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.
What cities near Boca Raton, FL are hiring for Assistant Hvac Customer Service jobs? Cities near Boca Raton, FL with the most Assistant Hvac Customer Service job openings:
Assistant Hvac Customer Service jobs near you

HVAC Warranty Technician

Sansone Air Conditioning

West Palm Beach, FL • On-site

Full-time

Re-posted 27 days ago

Job description

Warranty TechnicianAn ideal Quality Assurance Warranty technician, performs maintenance and services repairs on heating, ventilating and air conditioning systems. Installs new units or replacement parts for existing customers that are covered under Sansone Air Conditioning' Warranty Program. Has knowledge of the field's commonly-used concepts, practices and procedures and may be required to use said knowledge to collect and provide prompt accurate data used to measure and monitor the quality of work performed in the field. Performs a variety of tasks. Works under general supervision.We are looking for someone to work out of our West Palm, FL location.JOB DUTIESEnsure customer satisfactionTroubleshoot and diagnose problems with HVAC equipmentRepair HVAC equipmentEffectively communicate with customers and office staffPromptly and accurately complete all required paperworkPerform maintenance on HVAC equipmentQuality inspections of job siteInitiative to train and develop using the company-provided resourcesKeep manager informed of new developments, changes or customer concernsOther tasks (administrative or other) per process or as defined by the area managerReplace or repair parts that are covered under Sansone Air Conditioning Warranty program.Requirements5+ years of working experience in residential HVACMust have excellent customer service experiencePre-employment drug screening and background check requiredCompleted HVAC certificationEPA 608 requiredMust apply online
Job Posted by ApplicantPro