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Remote Hvac Customer Service Jobs (NOW HIRING)

ProCure, LLC

HVAC Technician

Austin, TX · Remote

$24 - $29/hr

Provide excellent customer service while interacting with clients during service calls ... Proven experience in HVAC systems installation, sales, service, and maintenance. * Strong ...

Polar Air

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HVAC-R & Commercial Kitchen Equipment Technician

Corpus Christi, TX · Remote

$30K - $95K/yr

Experienced HVAC/Refrigeration Technician Location: [RIO GRANDE VALLEY, LAREDO, CORPUS CHRISTI, SAN ... Provide excellent customer service while on-site and represent the company professionally. * Be ...

Budderfly, Inc.

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HVAC/R Service Assistant Technician (Milwaukee, WI) Remote - US

Milwaukee, WI · Remote

$18 - $26/hr

HVAC/R Service Assistant Technician (Milwaukee, WI) Remote - US Location: Milwaukee, WI Saving the ... Budderfly installs a variety of advanced technologies to save energy on our customers' sites.

CMI

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HVAC Technician

Bainbridge, GA · Remote

$20 - $23/hr

Qualifications : * 1-3 Years Experience as a HVAC Service Technician * Ability to diagnose, service ... Efective communication with customers and co-worker * Must have own tools

Skillforce

HVAC Mechanic

Mclean, VA · Remote

$38 - $40/hr

We are seeking HVAC Mechanics for ongoing projects near the Tyson's Corner and McLean, VA areas ... Maintain accurate service records, document repairs, and communicate effectively with supervisors ...

CMI

HVAC Technician

Midway, FL · Remote

$20 - $23/hr

Qualifications : * 1-3 Years Experience as a HVAC Service Technician * Ability to diagnose, service ... Efective communication with customers and co-worker * Must have own tools

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Remote Hvac Customer Service information

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How much do remote hvac customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote HVAC Customer Service Representative, and why are they important?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What are remote HVAC customer service jobs?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

More about Remote Hvac Customer Service jobs
What cities are hiring for Remote Hvac Customer Service jobs? Cities with the most Remote Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Remote Hvac Customer Service jobs? States with the most job openings for Remote Hvac Customer Service jobs include:
What job categories do people searching Remote Hvac Customer Service jobs look for? The top searched job categories for Remote Hvac Customer Service jobs are:
Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Residential HVAC Service Technician

Elmar Services

Timonium, MD • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Salary: $28-36

Job description

Elmar Heating & Cooling is now hiring a HVAC Service Technician with 4+ years of experience that is looking to provide exceptional customer service and receive career growth opportunities. Elmar is looking for a reliable HVAC service technician to service residential and light commercial customers.

Elmar Heating & Cooling is a residential HVAC service provider that focuses on servicing and installing various types of heat pumps, gas furnaces and boilers. We also specialize in servicing and installing ductless mini split and tankless products.

What Can You Expect From This Role?

  • Youll troubleshoot and diagnose residential and light commercial HVAC systems and provide valuable solutions.
  • You'll do repairs and maintenances on most HVAC residential systems
  • Youll interact with customers, our dispatch team, and the operations team to come up with solutions.
  • You'll sell service contracts and other accessories, but not pressuring customers to make that decision
  • Youll tackle challenges that will push you to improve your skillsets & logical reasoning.

Counties We Service:

  • Baltimore County
  • Baltimore City
  • Carroll County
  • Harford County
  • Howard County
  • Anne Arundel County

Why Should You Apply?

  • Amazing Benefits. Exceptional service requires exceptional people & exceptional people should be treated exceptionally.
  • Get a $300.00 Tool Allowance.
  • Get Paid for Employee and Customer Referrals
  • Up to $5,000 sign on bonus

Simple Requirements:

  • Valid Driver License / Clean Record.
  • Min. 4 years of HVAC service experience.

Amazing Benefits:

  • $28-$36 hourly.
  • Commission Structure for accessory sales
  • Tool Grant (We give you $300.00 for tools yearly).
  • 401(k) Benefits
  • Health, Dental, and Vision Insurance
  • Take Your Truck Home.
  • Referral Program (Get up to $1,200.00 for referring us to an employee that we hire).
  • Up to 13 days of PTO.

Next Steps?
If you are ready to join our driven team, please apply and let us know your interview availability to expedite the process. We look forward to chatting with you.