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Remote Hvac Customer Service Jobs (NOW HIRING)

EMCOR Facilities Services, Inc.

HVAC Tech

Indianapolis, IN · On-site +1

$30 - $35/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

EMCOR Facilities Services, Inc.

HVAC Tech

Evansville, IN · On-site +1

$30 - $35/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

Rendon Heating & Air Inc

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HVAC Residential Service Technician

Vacaville, CA · Remote

$25 - $30/hr

Communicate findings and repair recommendations with customers * Complete service documentation ... Minimum 2 years of HVAC service experience preferred * Strong troubleshooting and diagnostic skills

EMCOR Facilities Services, Inc.

HVAC Tech

Elmont, NY · On-site +1

$33 - $38/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

EMCOR Facilities Services, Inc.

HVAC Tech

San Fernando, CA · On-site +1

$28 - $34/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

EMCOR Facilities Services, Inc.

HVAC Tech

Avenel, NJ · On-site +1

$33 - $38/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

EMCOR Facilities Services, Inc.

HVAC Tech

Minneapolis, MN · On-site +1

$30 - $35/hr

Provides estimates for larger projects and services needed to onsite customer. Completes other ... Certified 2 year HVAC technical certificate or state approved HVAC license. Business Experience ...

Chesapeake Climate Control, LLC.

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Commercial HVAC Estimator

Frankford, DE · Remote

$30 - $35/hr

This is a fully remote, part-time position with the potential to transition into a full-time role as our project volume continues to expand. If you have experience estimating commercial HVAC projects ...

ProCure, LLC

HVAC Technician

Austin, TX · Remote

$24 - $29/hr

Provide excellent customer service while interacting with clients during service calls ... Proven experience in HVAC systems installation, sales, service, and maintenance. * Strong ...

Polar Air

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HVAC-R & Commercial Kitchen Equipment Technician

Corpus Christi, TX · Remote

$30K - $95K/yr

Experienced HVAC/Refrigeration Technician Location: [RIO GRANDE VALLEY, LAREDO, CORPUS CHRISTI, SAN ... Provide excellent customer service while on-site and represent the company professionally. * Be ...

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Remote Hvac Customer Service information

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How much do remote hvac customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote HVAC Customer Service Representative, and why are they important?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are remote HVAC customer service jobs?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.
More about Remote Hvac Customer Service jobs
What cities are hiring for Remote Hvac Customer Service jobs? Cities with the most Remote Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Remote Hvac Customer Service jobs? States with the most job openings for Remote Hvac Customer Service jobs include:
What job categories do people searching Remote Hvac Customer Service jobs look for? The top searched job categories for Remote Hvac Customer Service jobs are:
Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Technician 3 yrs plus experience

Mazgan Air Conditioning & Heating Repair

Manhattan, NY • Remote

$50K - $100K/yr

Full-time

Posted 6 days ago

Job description

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary:
We are looking for a skilled and experienced HVAC Technician to join our team! In this role, you will install, service, or repair heating and air conditioning systems in 85% residences or 15% commercial establishments.
Job Description:

Mazgan A.C. & Heating Repair is hiring a skilled HVAC technician with experience in both heating and air conditioning systems.
We stay busy all year long — heating in the winter, A/C in the summer, and steady service work in between. No slow seasons.
We’re looking for someone who can diagnose, repair, and install with confidence.
Responsibilities:

  • Diagnose, repair, and maintain:
    • Gas boilers (steam & hydronic)
    • Tank and tankless water heaters
    • Central A/C and ductless mini-split systems
    • Heat pump systems
  • Perform electrical, refrigerant, and airflow troubleshooting
  • Install and replace HVAC equipment
  • Work with pumps, expansion tanks, zone valves, line sets
  • Perform flushing, descaling, charging, and pressure testing
  • Communicate clearly with customers and explain options
Requirements:

  • 2–5+ years HVAC experience
  • Strong in both heating and A/C systems
  • Ability to troubleshoot independently
  • Valid driver’s license
  • Reliable and ready to work
What We Offer:

  • Strong pay based on experience
  • Steady work all year (no slow season)
  • Growth opportunity
  • Solid team environment
Preferred (not required):

  • Experience with hydronic systems and controls (Tekmar, Taco, etc.)
  • EPA Certification
  • Experience with gas piping and venting systems
Qualifications: 
  • Past experience as an HVAC service technician or comparable education
  • Valid Drivers License
  • EPA Certification
  • Experience with operation and maintenance of chillers, heat pumps, air handlers, and geothermal systems
  • Ability to climb ladders, crawl, and lift 40 pounds