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Remote Hvac Customer Service Jobs in Ohio (NOW HIRING)

Foth

HVAC Engineer

Cincinnati, OH · On-site +1

This position will be based in Green Bay, WI or may be performed from a remote location. Primary ... industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2 ...

Foth

HVAC Engineer

Cincinnati, OH · On-site +1

This position will be based in Green Bay, WI or may be performed from a remote location. Primary ... industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2 ...

Xylem

Senior Field Service Technician

Cincinnati, OH · On-site +1

$30 - $33/hr

We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical ... Must have customer service/field service experience * Demonstrates critical thinking and ...

Kimmel & Associates

Senior Energy Engineer

Cincinnati, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Kimmel & Associates

Senior Energy Engineer

Columbus, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Kimmel & Associates

Senior Energy Engineer

Cleveland, OH · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Colliers

Facility Services Technician

Columbus, OH · On-site +1

Respond to tenant service requests-must be able to prioritize these requests and respond ... Provide adjustments to HVAC System and replacement of HVAC filters * Conduct periodic testing of ...

Copeland

Product Management Analyst

Sidney, OH · On-site +1

The Residential Light Commercial HVAC line of business at Copeland is looking for a Product ... Enable customer buying journey through application & industry intelligence * Inform and guide ...

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All JobsHvac Customer Service JobsRemote Hvac Customer Service JobsRemote Hvac Customer Service Jobs in Ohio

Remote Hvac Customer Service information

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are the most commonly searched types of Hvac Customer Service jobs in Ohio?

The most popular types of Hvac Customer Service jobs in Ohio are:

What are popular job titles related to Remote Hvac Customer Service jobs in Ohio?

For Remote Hvac Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Customer Service jobs in Ohio look for?

The top searched job categories for Remote Hvac Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Remote Hvac Customer Service jobs?

Cities in Ohio with the most Remote Hvac Customer Service job openings:

Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

HVAC Engineer

Foth

Cincinnati, OH • On-site, Remote

Full-time

Posted 16 days ago

Key responsibilities

  • Coordinate with other project disciplines as required

  • Develop equipment specifications, process and instrumentation drawings (P&IDs), and operation specifications

  • Support on-site construction, installation, checkout, and start-up activities

Job description

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients’ toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you.
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Learn more at foth.com/careers. 


Foth is currently seeking a team-focused, innovative, and results-oriented HVAC Engineer who has a desire to contribute to our clients’ success and is looking for new learning experiences and opportunities for career growth. This position will be based in Green Bay, WI or may be performed from a remote location.
Primary Responsibilities:
  • Coordinate with other project disciplines as required
  • Develop equipment specifications
  • Work with clients, vendors, and suppliers to develop cost estimates and support proposals
  • Develop mass energy balances
  • Develop process and instrumentation drawings (P&IDs)
  • Develop equipment lists, line lists, and POC lists
  • Develop operation specifications
  • Work with designers to create drawings
  • Write installation scope documents
  • Support on-site construction and installation efforts
  • Support checkout and start-up activities
  • Coach and mentor team members as needed
  • Perform on-site surveys to determine existing conditions
  • Travel as needed (approximately 25% annually)
Required Qualifications:
  • Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or equivalent technical experience
  • 10+ years of experience with industrial HVAC and utility systems (steam, chilled water, hot water, compressed air, CO2, refrigeration, etc.)
Required Previous Experience:
  • Engineered package development including scope of work, P&IDs, and mechanical equipment arrangements
  • Process and utility system piping and ductwork design
  • Developing equipment specifications
  • Determining code compliance for new and existing systems
All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free.  Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth’s Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance.  Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.
 
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
 
Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.

Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.