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Remote Hvac Customer Service Jobs (NOW HIRING)

Floor Coverings International

HVAC Technician

Chicago, IL · On-site +1

$70K - $100K/yr

This partnership aims to enhance the overall customer experience by offering reliable HVAC services ... This is a remote position. Compensation: $70,000.00 - $100,000.00 per year Floor Coverings ...

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Whitney Services

HVAC Qualifier

$500 - $1.5K/mo

Must be licensed This is a remote position. Compensation: $500.00 - $1,500.00 per month About ... It is always our goal to provide the best service and parts to our customers on every job.

Corvi Technologies

HVAC Project Manager

Laurel, MD · Remote

Conduct on-site and remote home assessments following established data collection protocols to ... Proven sales and customer service experience with strong negotiation skills * Familiarity with CRM ...

Wood Plc

HVAC Designer

Philadelphia, PA · On-site +1

While this position will report into our Philadelphia location, due to our current remote capacity ... full-service pharmaceutical and biotechnology engineering, design, procurement, and project ...

Sandoval Contracting LLC

Be Seen First

HVAC Technician

San Antonio, TX · Remote

$25 - $35/hr

We are committed to providing exceptional service, with a focus on high-quality craftsmanship and customer satisfaction. If you're an experienced HVAC Technician with a passion for delivering top ...

Rendon Heating & Air Inc

Be Seen First

HVAC Residential Service Technician

Vacaville, CA · Remote

$25 - $30/hr

Communicate findings and repair recommendations with customers * Complete service documentation ... Minimum 2 years of HVAC service experience preferred * Strong troubleshooting and diagnostic skills

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Remote Hvac Customer Service information

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How much do remote hvac customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote HVAC Customer Service Representative, and why are they important?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are remote HVAC customer service jobs?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.
More about Remote Hvac Customer Service jobs
What cities are hiring for Remote Hvac Customer Service jobs? Cities with the most Remote Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Remote Hvac Customer Service jobs? States with the most job openings for Remote Hvac Customer Service jobs include:
What job categories do people searching Remote Hvac Customer Service jobs look for? The top searched job categories for Remote Hvac Customer Service jobs are:
Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
HVAC Technician

HVAC Technician

Floor Coverings International

Chicago, IL • On-site, Remote

$70K - $100K/yr

Full-time

Re-posted 21 days ago

Job description

Benefits:
  • Competitive salary
  • Profit sharing
  • Training & development

Location: Downtown Chicago, IL
Company: Floor Coverings International of Downtown Chicago
About Us:
Floor Coverings International of Downtown Chicago is a leading flooring company dedicated to providing high-quality floor coverings and exceptional service to our clients. We specialize in residential and commercial flooring solutions, offering a wide range of products including hardwood, carpet, tile, vinyl, and more. Our commitment to excellence and customer satisfaction sets us apart in the industry.
Job Description:
We are seeking a reputable and experienced HVAC company to partner with us as our chosen referral partner Our branch is newly established, so this presents as a fantastic opportunity to partner with a #1 rated flooring company in the Chicagoland area. As our preferred HVAC partner, you will have the opportunity to collaborate with a trusted flooring company to provide comprehensive home improvement solutions to our clients. This partnership aims to enhance the overall customer experience by offering reliable HVAC services alongside our premium flooring installations.
Responsibilities:
  • Provide exceptional HVAC services to our referred clients, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems.
  • Collaborate with Floor Coverings International to ensure seamless coordination and communication for mutual clients.
  • Maintain a high standard of professionalism, customer service, and workmanship in all HVAC projects.
  • Respond promptly to client inquiries and service requests, ensuring timely and efficient service delivery.
  • Offer competitive pricing and special promotions to clients referred by Floor Coverings International.
  • Provide regular updates and feedback to Floor Coverings International regarding referred client projects and satisfaction levels.

Requirements:
  • Proven experience in the HVAC industry with a strong track record of customer satisfaction.
  • Proper licensing and certifications required to operate as an HVAC contractor in Chicago, IL.
  • Comprehensive knowledge of HVAC systems, including installation, maintenance, and repair.
  • Strong communication and interpersonal skills to effectively collaborate with clients and our team.
  • Commitment to high-quality workmanship and exceptional customer service.
  • Ability to handle multiple projects and prioritize tasks effectively.
  • Adequate insurance coverage to protect both your business and our mutual clients.

Benefits:
  • Access to a steady stream of referrals from Floor Coverings International.
  • Opportunities to collaborate on joint marketing initiatives to expand client reach.
  • Enhanced brand visibility and reputation through association with a trusted flooring company.
  • Potential for increased revenue and business growth through partnership.

How to Apply:
If your HVAC company is interested in partnering with Floor Coverings International of Downtown Chicago as a referral partner, please submit the following information to thomas.peterson@fcifloors.com
  • Company name and contact information
  • Proof of licensing and certifications
  • Overview of services offered and areas of expertise
  • References/reviews from previous clients or partners - company page works fine
  • Any special promotions or offers available to our referred clients

We look forward to establishing a mutually beneficial partnership that enhances the overall experience for our clients.
Contact Information:
Floor Coverings International of Downtown Chicago
445 W. Erie Street, BSMT 1B, Chicago, IL 60654
(312) 826-6392
thomas.peterson@floorcoveringsinternational.com
dtchi.floorcoveringsinternational.com
This is a remote position.
Compensation: $70,000.00 - $100,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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