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Remote Hockey Operations Jobs (NOW HIRING)

Sparx Hockey

Sourcing Director (Remote)

Acton, MA · Remote

Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g ... Operational & Value Chain Alignment: Partner directly with the VP of Operations and VP of ...

Compass Group

ATHLETIC GROUNDS SME - REMOTE

NC · Remote

$90K - $100K/yr

Step into leadership roles (Unit Director/Operations Manager) as needed and support additional ... hockey, rugby, and multi-use fields. * Deep technical knowledge of athletic field agronomy ...

RCX Sports

Game Day Representative

Ann Arbor, MI · On-site +1

$18 - $25/hr

... Hockey, MLS GO, and MLB Pitch Hit and Run. At RCX Sports we are committed to improving the ... Oversee game day operations across multiple youth sports programs throughout the year, including ...

The Pennsylvania State University

$15.75 - $18.75/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... hockey).Knowledge of the sport, rules of play, and officiating experience are not required but ...

Power3 Solutions

Scheduler L3

Annapolis Junction, MD · Remote

$100K - $150K/yr

Works with developmental and operational teams to develop detailed schedules and assists in keeping ... Company-paid events, including golf events, fishing trips, baseball games, hockey games and more We ...

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Remote Hockey Operations information

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How much do remote hockey operations jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote hockey operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is remote hockey operations?

Remote Hockey Operations refers to the roles and tasks involved in managing, analyzing, and supporting hockey teams or leagues from a location outside of the arena or training facility. These positions often use technology to oversee scheduling, data analysis, video review, player tracking, and communication with coaches and players. Remote operations became especially important during the COVID-19 pandemic, allowing key staff to work safely while still supporting team performance. Today, many organizations continue to use remote roles to increase efficiency and leverage global talent. This approach enables teams to access specialized skills and real-time data analysis regardless of physical location.

How does a remote hockey operations professional collaborate with on-site staff to ensure seamless game-day execution?

Remote Hockey Operations professionals work closely with on-site coaches, analysts, and technical teams through digital communication platforms and real-time data sharing tools. Regular video calls, instant messaging, and cloud-based workflow systems help bridge the distance, ensuring that player performance data, logistics, and scheduling updates are synchronized and accessible to all stakeholders. This collaborative structure allows for timely decision-making and coordinated responses to rapidly changing scenarios during games or practices. Building strong relationships and maintaining clear communication channels are essential to overcoming the challenges posed by remote work in a fast-paced sports environment.

What are the key skills and qualifications needed to thrive in remote hockey operations, and why are they important?

To thrive in Remote Hockey Operations, you need strong analytical skills, knowledge of hockey rules and statistics, and experience in sports management or a related field. Familiarity with hockey analytics software, video breakdown tools, and league management systems is typically required. Excellent communication, attention to detail, and the ability to work independently are vital soft skills for this position. These competencies ensure accurate data management, effective team coordination, and support decision-making in a remote and fast-paced sports environment.

What is the difference between Remote Hockey Operations vs Remote Hockey Coaching?

AspectRemote Hockey OperationsRemote Hockey Coaching
Required CredentialsExperience in hockey management, sports administration, or related fieldsCoaching certifications, hockey training experience, and player development knowledge
Work EnvironmentAdministrative, planning, and coordination tasks often involving data analysis and logisticsTraining, mentoring players, and developing skills remotely via video sessions
Employer & Industry UsageSports teams, leagues, and hockey organizations managing operations remotelyIndividual coaches, training academies, and youth hockey programs

Remote Hockey Operations focuses on managing hockey-related logistics, administration, and strategic planning, often requiring management experience. In contrast, Remote Hockey Coaching emphasizes player development, training, and skill improvement through remote instruction. Both roles are essential in the hockey industry but serve different functions within the sport's ecosystem.

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Remote Hockey Operations jobs near you
Infographic showing various Remote Hockey Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Customer Service Representative (Remote)

Sparx Hockey

Acton, MA • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About us:

Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high-quality skate sharpening by families, teams, retailers, rinks, and professional skate sharpeners around the world. In addition to Sparx Hockey's exceptional products and record-setting growth, we also pride ourselves on being a fun place to work. Although it's not an employment prerequisite, many of our employees still play, coach, and parent hockey players. We do more than just build great hockey products; we use them ourselves. When we're not working hard or playing hockey our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Our global headquarters are in Acton, MA and are home to our R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center.   

The position:

We are seeking a Customer Service Representative to join our team. As part of the Customer Experience team, this individual will be responsible for delivering best-in-class customer service via phone, email, and live chat. The ideal candidate for the role is enthusiastic with strong interpersonal skills and attention to detail. Sparx Hockey is a fast-paced environment where company culture is critically important we work as a team, and we look for team players.

Responsibilities:

  • Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat
  • Answer questions about products, pricing and availability
  • Offer support for troubleshooting and resolving issues related to product functionality and performance.
  • Maintain a clean and accurate database for product returns, exchanges, and repairs, ensuring all records are up-to-date and facilitating effective tracking and resolution of customer concerns.
  • Maintain and constantly improve working knowledge of company products and services
  • Be available to respond to customer inquiries on nights and weekends
  • Assist in order management and additional tasks as needed

Qualifications:

  • Passion for providing excellent customer service and a proactive approach to addressing customer needs and concerns.
  • Exceptional attention to detail with a commitment to delivering accurate and thorough work.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities and processes
  • Bachelor's Degree and/or equivalent experience in Customer Success, Customer Support, Sales, Corporate Communications, Business Development or Account Management or related field.
  • Excellent written, verbal, and phone communication skills, with the ability to adapt conversations for technical and non-technical customers
  • Proficient in Microsoft Word and Excel
  • Database Experience

Extra Credit:

  • Experience with hockey either as a player, coach, or parent

Benefits:

  • Health, Dental, Vision, 401(k) with employer match
  • Generous PTO
  • Hybrid schedule Tues/Weds/Thurs in office, Mon/Fri at home