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Remote Hockey Operations Jobs (NOW HIRING)

ATHLETIC GROUNDS SME - REMOTE

NC · Remote

$90K - $100K/yr

Step into leadership roles (Unit Director/Operations Manager) as needed and support additional ... hockey, rugby, and multi-use fields. * Deep technical knowledge of athletic field agronomy ...

Replay Manager

Charlotte, NC · Remote

$45K - $55K/yr

at DVSport | Charlotte / NC / Remote Ever wonder what officials actually watch so they can ... Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer ...

$200K - $275K/yr

Create and lead the DevOps AWS based platform used to migrate COTS products from on-prem to WandS ... Company-paid events, including golf events, fishing trips, baseball games,hockey gamesand more We ...

$100K - $160K/yr

Analyzes user's requirements, concept of operations documents, and high-level system architectures ... Company-paid events, including golf events, fishing trips, baseball games,hockey gamesand more We ...

$175K - $225K/yr

... Operation, Maintenance, and Disposal. Project Process Area - Project Planning, Project Assessment ... Company-paid events, including golf events, fishing trips, baseball games,hockey gamesand more We ...

... Operation, Maintenance, and Disposal. Project Process Area - Project Planning, Project Assessment ... Company-paid events, including golf events, fishing trips, baseball games, hockey games and more We ...

$150K - $200K/yr

Expert knowledge of Agile Release Train operations and coordination * Strong knowledge of Agile ... Company-paid events, including golf events, fishing trips, baseball games,hockey gamesand more We ...

Remote Hockey Operations information

See salary details

$9

$24

$49

How much do remote hockey operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote hockey operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Hockey Operations, and why are they important?

To thrive in Remote Hockey Operations, you need strong analytical skills, knowledge of hockey rules and statistics, and experience in sports management or a related field. Familiarity with hockey analytics software, video breakdown tools, and league management systems is typically required. Excellent communication, attention to detail, and the ability to work independently are vital soft skills for this position. These competencies ensure accurate data management, effective team coordination, and support decision-making in a remote and fast-paced sports environment.

What are Remote Hockey Operations?

Remote Hockey Operations refers to the roles and tasks involved in managing, analyzing, and supporting hockey teams or leagues from a location outside of the arena or training facility. These positions often use technology to oversee scheduling, data analysis, video review, player tracking, and communication with coaches and players. Remote operations became especially important during the COVID-19 pandemic, allowing key staff to work safely while still supporting team performance. Today, many organizations continue to use remote roles to increase efficiency and leverage global talent. This approach enables teams to access specialized skills and real-time data analysis regardless of physical location.

What is the difference between Remote Hockey Operations vs Remote Hockey Coaching?

AspectRemote Hockey OperationsRemote Hockey Coaching
Required CredentialsExperience in hockey management, sports administration, or related fieldsCoaching certifications, hockey training experience, and player development knowledge
Work EnvironmentAdministrative, planning, and coordination tasks often involving data analysis and logisticsTraining, mentoring players, and developing skills remotely via video sessions
Employer & Industry UsageSports teams, leagues, and hockey organizations managing operations remotelyIndividual coaches, training academies, and youth hockey programs

Remote Hockey Operations focuses on managing hockey-related logistics, administration, and strategic planning, often requiring management experience. In contrast, Remote Hockey Coaching emphasizes player development, training, and skill improvement through remote instruction. Both roles are essential in the hockey industry but serve different functions within the sport's ecosystem.

How does a Remote Hockey Operations professional collaborate with on-site staff to ensure seamless game-day execution?

Remote Hockey Operations professionals work closely with on-site coaches, analysts, and technical teams through digital communication platforms and real-time data sharing tools. Regular video calls, instant messaging, and cloud-based workflow systems help bridge the distance, ensuring that player performance data, logistics, and scheduling updates are synchronized and accessible to all stakeholders. This collaborative structure allows for timely decision-making and coordinated responses to rapidly changing scenarios during games or practices. Building strong relationships and maintaining clear communication channels are essential to overcoming the challenges posed by remote work in a fast-paced sports environment.
More about Remote Hockey Operations jobs
What cities are hiring for Remote Hockey Operations jobs? Cities with the most Remote Hockey Operations job openings:
What are the most commonly searched types of Hockey Operations jobs? The most popular types of Hockey Operations jobs are:
What states have the most Remote Hockey Operations jobs? States with the most job openings for Remote Hockey Operations jobs include:
Infographic showing various Remote Hockey Operations job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Commercial Customer Service Representative (Remote)

Commercial Customer Service Representative (Remote)

Sparx Hockey

Acton, MA • Remote

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

About us:

Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high-quality skate sharpening by families, teams, retailers, rinks, and professional skate sharpeners around the world. In addition to Sparx Hockey's exceptional products and record-setting growth, we also pride ourselves on being a fun place to work. Although it's not an employment prerequisite, many of our employees still play, coach, and parent hockey players. We do more than just build great hockey products; we use them ourselves. When we're not working hard or playing hockey our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Our global headquarters are in Acton, MA and are home to our R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center.

The position:

We are seeking a Commercial Customer Service Representative to join our team. As part of the Commercial Sales team, this individual will be responsible for delivering best-in-class customer service via phone, email, and live chat.

The ideal candidate for the role is enthusiastic with strong interpersonal skills and attention to detail. Sparx Hockey is a fast-paced environment where company culture is critically important we work as a team, and we look for team players.

Responsibilities:

  • Support the Outside Independent Sales Reps and Inside Sales Team with daily customer and account needs.
  • Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat
  • Respond to customer inquiries regarding products, pricing, availability, and account information
  • Provide updates on orders, shipments, repairs, returns, and exchanges
  • Process and enter commercial customer orders accurately and efficiently
  • Assist with order management and other operational or customer service tasks as needed
  • Assist the Inside Sales team with data entry, account maintenance, and administrative tasks
  • Continuously develop and maintain a strong working knowledge of Sparx products, services, and policies
  • Troubleshoot and resolve initial product functionality and performance issues for commercial customers, escalating more complex technical matters to the Commercial Tech Services team as appropriate.

Qualifications:

  • Passion for providing excellent customer service and a proactive approach to addressing customer needs and concerns.
  • Exceptional attention to detail with a commitment to delivering accurate and thorough work.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities and processes
  • Bachelor's Degree and/or equivalent experience in Customer Success, Customer Support, Sales, Corporate Communications, Business Development or Account Management or related field.
  • Excellent written, verbal, and phone communication skills, with the ability to adapt conversations for technical and non-technical customers
  • Proficient in Microsoft Word and Excel
  • Database Experience

Extra Credit:

  • Experience with hockey either as a player, coach, or parent

    Benefits:

    • Health, Dental, Vision, 401(k) with employer match
    • Generous PTO
    • Hybrid schedule Tues/Weds/Thurs in office, Mon/Fri at home