DescriptionJob Summary: The Ethics Administrative Specialist within the Ethics Department is responsible for preparing ethics-related documentation and correspondence while providing support in accordance with the National Board for Certified Counselors (NBCC) and the Center for Credentialing & Education (CCE) policies, processes, and procedures.
Essential Duties and Responsibilities:- Supports the Ethics Department functions in accordance with established departmental processes.
- Conducts comprehensive case-related research relevant to working up/closing out cases in accordance with policies and procedures, laws, and legal and ethical codes.
- Drafts, reviews, and finalizes outgoing Ethics Department correspondence (e.g., reviews letters for typographical errors, checks organizational database for current addresses, encloses relevant documentation).
- Ensures all incoming and outgoing communications are appropriately documented and that case files contain complete copies of correspondence, supporting documents, and other relevant materials as appropriate.
- Performs day-to-day administrative tasks, such as maintaining information files, drafting and typing office memos, and processing paperwork.
- Tracks and documents follow-up actions appropriately in calendars and ensures that coordinator(s) reviews items, consistent with departmental processes.
- Manages electronic and hard copy files, ensuring that both are current and maintained consistent with established departmental processes, including database and spreadsheet management.
- Receives and forwards communications (e.g., telephone calls, faxes, emails) appropriately on a daily basis.
- Performs other duties as assigned to support the operational needs of the Ethics Department.
Required Education/Experience:- High school diploma required.
- 5 years' experience of related work required.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Ability to work remotely if necessary.
Preferred Education/Experience:- Bachelor's or associate degree preferred.
- Working knowledge of paralegal training and/or certification, counseling field, and or compliance around ethical standards/codes.
Equipment/Programs Used:- Microsoft Office Products
Work Location:- Primarily remote, in the office as needed.
Some of our amazing benefits include:- Medical, dental, and vision coverage
- 401(K) retirement plan with a 6% company match
- Discretionary profit sharing of 2%
- Dependent care FSA and Medical health savings account - employer contributions
- Paid time-off programs (sick, vacation, personal, floating)
- 10 observed paid holidays
- Paid winter holiday break