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Remote Epic Patient Scheduling Representative Jobs

RelateCare

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Remote

GetixHealth

Patient Scheduler (Remote)

Sugar Land, TX · Remote

$18 - $20/hr

Provide day-to-day support for patient scheduling operations, ensuring timely appointment ... Remote position requiring high-speed internet and a secure HIPAA-compliant workspace * Prolonged ...

GetixHealth

Patient Scheduler (Remote)

Houston, TX · On-site +1

$18 - $20/hr

Provide day-to-day support for patient scheduling operations, ensuring timely appointment ... Remote position requiring high-speed internet and a secure HIPAA-compliant workspace * Prolonged ...

GetixHealth

Patient Scheduler (Remote)

$18 - $20/hr

Provide day-to-day support for patient scheduling operations, ensuring timely appointment ... Remote position requiring high-speed internet and a secure HIPAA-compliant workspace * Prolonged ...

RelateCare

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Remote

Boston Childrens Hospital

$99K - $158K/yr

Preferred Experience • 5+ years of Epic Cadence and Referral application support and build experience. • Experience supporting hospital revenue cycle, patient scheduling, finance/billing, or ...

Cedars Sinai

Epic Cadence Analyst - Remote

Los Angeles, CA · On-site +1

$98K - $142K/yr

... standard of patient care we strive for. What you will be doing: The Epic Cadence Analyst ... Attends and represents unit on various Epic-related committees (CAB, CHOCC, LOCC). * Assists team ...

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Remote Epic Patient Scheduling Representative information

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How much do remote epic patient scheduling representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote epic patient scheduling representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

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Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Service Representative (Remote - Full Time)

Thousand Oaks, CA • Remote

Vigilance Health
Health Care and Social Assistance • 51 - 200 employees
Learn more about Vigilance Healthexternal

$16 - $18/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Patient Service Representative (Remote – Full Time)
Remote | Monday–Friday | Bilingual Spanish Preferred

Join a mission-driven healthcare company making a difference.
Vigilance Health is seeking a Patient Service Representative (PSR) who will serve as the front-line voice for patients and a vital support for our care coordination team. This role is perfect for someone who thrives in a fast-paced, collaborative, and purpose-driven environment.

 What You'll Do

  • Answer high-volume incoming calls with professionalism, empathy, and urgency.
  • Route calls to the right team or take detailed, accurate messages.
  • Manage data entry, patient scheduling, mailings, and patient enrollments.
  • Validate patient eligibility and scrub data using EHR systems and spreadsheets.
  • Support internal teams by entering appointment and patient details in the EHR.
  • Ensure HIPAA compliance and uphold strict patient confidentiality.
  •  Track and report daily performance metrics such as patient verifications, follow-up completions, and call outcomes.
  • Collaborate across teams to support care coordination efforts and resolve issues quickly.

Success in This Role Means

  • 95%+ of calls answered within three rings.
  • Call handling time averages 2 minutes or less.
  • 100+ patients verified daily with high accuracy.
  • Active participation in team huddles and trainings.
  • No HIPAA violations or documentation errors.
  • Patients feel heard, valued, and supported.

What You Bring

  • High school diploma or GED required; Associate degree preferred.
  • 1+ year in healthcare customer service or call center.
  • Bilingual in Spanish strongly preferred.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Familiarity with EHRs like eCW, Epic, or Athena is a plus.
  • Strong communication, attention to detail, and multitasking ability.
  • Available to work Monday–Friday between 7:30am–6:00pm CST.

 Why Vigilance Health?

We’re a growing population health company partnering with clinics across the country to deliver Chronic Care Management (CCM), Behavioral Health Integration (BHI), and APCM services. At Vigilance Health, we:

  • Have Fire – We bring energy, positivity, and purpose to every patient interaction.
  • Are Driven – We deliver results with accuracy and urgency.
  • Are Partners – We collaborate across teams to support every patient.
  • Build Solutions – We identify ways to make things easier and better.
  • Are Coaches – We uplift each other and model what good looks like.

 Ready to Make a Difference?

If you're passionate about patient-centered care and thrive in a role where every call matters—apply now. Join a team that’s transforming healthcare, one patient at a time.