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Remote Epic Patient Scheduling Representative Jobs

Tech Firefly

Epic Patient Access Lead

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · Remote

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · On-site +1

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · Remote

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with on-call support) Job Summary We are seeking a skilled Epic Administrator to support system maintenance, upgrades, and ongoing ...

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Remote Epic Patient Scheduling Representative information

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How much do remote epic patient scheduling representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote epic patient scheduling representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

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Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Epic Cadence Analyst

Delray Beach, FL • Remote

ClinDCast LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about ClinDCast LLCexternal

$60 - $65/hr

Full-time

Re-posted 17 days ago

Job description

Job Summary
We are seeking an experienced Epic Cadence Analyst to support and optimize Epic Patient Access applications and workflows. The ideal candidate will have strong hands-on experience with Epic Cadence and Patient Access, with a solid understanding of scheduling, registration, eligibility, insurance verification, and related operational workflows.
The analyst will be responsible for application design, configuration, build, testing, implementation, troubleshooting, upgrades, and ongoing production support. This role will work closely with business and operational stakeholders to analyze requirements, improve workflows, and deliver effective Epic solutions.
Key Responsibilities
  • Design, configure, build, test, implement, and maintain Epic Cadence and related Patient Access functionality.
  • Support scheduling, registration, patient flow, admission, authorization, eligibility, and insurance verification workflows.
  • Analyze existing business processes and recommend system and workflow improvements.
  • Configure and maintain visit types, scheduling rules, Decision Trees, provider templates, and other Cadence functionality.
  • Support Real-Time Eligibility (RTE) and insurance verification workflows.
  • Troubleshoot and resolve application issues, production incidents, and user-reported problems.
  • Participate in Epic upgrades, enhancements, implementations, testing, and optimization initiatives.
  • Develop and execute test plans and scripts to validate system changes and ensure workflow integrity.
  • Collaborate with Patient Access, Revenue Cycle, clinical, IT, and other business stakeholders to gather requirements and implement solutions.
  • Serve as a subject matter expert for Epic Patient Access and Cadence-related workflows.
  • Maintain application documentation, workflow specifications, and configuration records.
  • Provide end-user support, knowledge transfer, and training as required.
  • Identify opportunities to improve system performance, operational efficiency, and user experience.
  • Participate in project meetings, design sessions, validation activities, and go-live support.
  • Mentor junior analysts and contribute to team knowledge-sharing activities when required.
Required Qualifications
  • Active/current Epic Cadence Certification.
  • 4+ years of experience in healthcare IT or healthcare application support.
  • 4+ years of hands-on experience supporting Epic Patient Access workflows.
  • Strong experience with Epic Cadence scheduling and related Patient Access functionality.
  • Experience with patient scheduling, registration, patient flow, RTE, and insurance verification.
  • Hands-on experience with Epic application configuration, build, testing, implementation, upgrades, and production support.
  • Experience working with Decision Trees and scheduling-related configuration.
  • Strong understanding of healthcare operational and Patient Access workflows.
  • Excellent analytical, troubleshooting, problem-solving, and communication skills.
  • Ability to work independently as well as collaboratively with technical and operational teams.
Preferred Qualifications
  • Active/current Epic Prelude Certification.
  • Epic Referrals Certification.
  • Epic RTE Certification or relevant RTE experience.
  • Completed Epic Continued Epic Education (CEE).
  • Experience with Epic Authorizations, Welcome, Grand Central, or related Patient Access applications.
  • 2+ years of experience mentoring or leading analysts.
  • Experience supporting enterprise-level Epic implementations, upgrades, and optimization initiatives.
  • Strong understanding of healthcare policies, procedures, and revenue cycle processes.
Education
  • Bachelor's degree in computer science, Information Technology, Healthcare Informatics, Healthcare Administration, or a related field is preferred.
  • Equivalent healthcare IT or Epic application experience may be considered in place of a degree.

This is a remote position.

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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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