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Remote Epic Patient Scheduling Representative Jobs in California

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$98K - $157K/yr

MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e ... Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred. #LI-JM1 #LI-Remote

Cedars Sinai

Epic Cadence Analyst - Remote

Los Angeles, CA · On-site +1

$98K - $142K/yr

... standard of patient care we strive for. What you will be doing: The Epic Cadence Analyst ... Attends and represents unit on various Epic-related committees (CAB, CHOCC, LOCC). * Assists team ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are the most commonly searched types of Epic Patient Scheduling Representative jobs in California?

The most popular types of Epic Patient Scheduling Representative jobs in California are:

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in California?

For Remote Epic Patient Scheduling Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in California look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in California are:

What cities in California are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in California with the most Remote Epic Patient Scheduling Representative job openings:

Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in California as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution.

Patient Access Scheduling Representative (Remote)

Roseville, CA • On-site, Remote

Adventist Health
Non-Profits • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

163rd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Adventist Healthexternal

$25 - $30.45/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Performs a wide range of patient access and scheduling functions to support high-quality, efficient patient care. Requires understanding of insurance eligibility, benefits, and authorization requirements. Ensures patients are properly scheduled and fully prepared for services based on scheduling protocols. Provides superior customer service to patients, providers, and all internal and external customers.
Job Requirements:
Education and Work Experience:
  • High School Education/GED or equivalent: Required
  • Associate's/Technical degree in business or equivalent combination of education/related experience: Preferred
  • One year customer service experience, preferably in healthcare or service-oriented environment: Required
  • One year experience in Patient Access, Revenue Cycle, physician office, healthcare insurance, or related field: Required

Essential Functions:
  • Schedules, confirms, and modifies appointments based on patient needs and departmental guidelines. Communicates preparation instructions and ensures patients are ready for procedures.
  • Coordinates with referring and ordering providers to schedule appropriate services. Obtains and updates demographic, insurance, and financial information to ensure accurate financial clearance and registration.
  • Verifies insurance eligibility and authorization requirements. Ensures accurate patient identification and proper MRN assignment. Confirms required orders, authorizations, labs, premedication, and implant information are in place.
  • Obtains external medical records needed to support scheduled services. Provides exceptional customer service to patients, providers, and internal departments.
  • Processes patient and provider messages accurately and promptly. Supports clinicians, technologists, and team members with scheduling and access needs.
  • Performs other job-related duties as assigned.

Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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