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Epic Patient Scheduling Representative Jobs (NOW HIRING)

WakeMed

Patient Scheduling Representative

Fuquay Varina, NC · On-site

$14.50 - $18.50/hr

Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient ...

NorthShore

Patient Scheduling Representative

Skokie, IL · On-site

$19.89 - $28.84/hr

Inbound Call Center Representative/Patient Access Representative I * Location : Skokie, IL * Onsite ... EPIC)Schedule appointments, procedures, and events at our NorthShore locations. * Register and ...

One GI

Patient Scheduling Representative

Tupelo, MS · On-site

This position supports a team centered approach to the efficient and timely scheduling of patient ... Physical Demands The physical demands described here are representative of those that must be met ...

Endeavor Health

Patient Scheduling Representative

Skokie, IL · On-site +1

$19.89 - $28.84/hr

Inbound Call Center Representative/Patient Access Representative I * Location : Skokie, IL * Onsite ... EPIC)Schedule appointments, procedures, and events at our NorthShore locations. * Register and ...

One GI

Patient Scheduling Representative

Tupelo, MS · On-site

This position supports a team centered approach to the efficient and timely scheduling of patient ... Physical Demands The physical demands described here are representative of those that must be met ...

One GI

Patient Scheduling Representative

New Albany, IN · On-site

$16.25 - $20.50/hr

We're excited to welcome a full-time Patient Scheduling Representative to our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate ...

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Epic Patient Scheduling Representative information

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How much do epic patient scheduling representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for epic patient scheduling representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Patient Scheduling Representative, and why are they important?

To thrive as an Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling software, as well as completion of Epic certification or on-the-job Epic training, is typically required. Excellent communication, customer service, and problem-solving abilities help create positive patient experiences and ensure efficient coordination. These skills and qualifications are vital for maintaining accurate schedules, minimizing errors, and supporting seamless clinic operations.

What is an Epic Patient Scheduling Representative?

An Epic Patient Scheduling Representative is a healthcare administrative professional responsible for using the Epic electronic health record (EHR) system to schedule patient appointments, verify patient information, and ensure that the scheduling process runs smoothly. They often communicate directly with patients, providers, and other healthcare staff to coordinate appointment times, manage cancellations or rescheduling, and address patient inquiries. Their role is essential for maintaining efficient patient flow and supporting a positive patient experience within healthcare facilities.

What is the difference between Epic Patient Scheduling Representative vs Medical Office Scheduler?

AspectEpic Patient Scheduling RepresentativeMedical Office Scheduler
CredentialsHigh school diploma; familiarity with Epic systemsHigh school diploma; basic computer skills
Work EnvironmentHealthcare facilities using Epic softwareMedical offices, clinics, healthcare settings
Employer & IndustryHospitals, large healthcare systemsPrivate practices, clinics
Primary ResponsibilitiesScheduling patients via Epic, managing appointmentsScheduling patients, coordinating appointments

The Epic Patient Scheduling Representative and Medical Office Scheduler roles both involve scheduling patients, but the Epic role specifically requires familiarity with Epic software and is often found in larger healthcare systems. The Medical Office Scheduler may work in smaller clinics with more general administrative duties. Both roles are essential for efficient patient flow and healthcare delivery.

What are some common challenges faced by Epic Patient Scheduling Representatives, and how can they be addressed?

Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, resolving scheduling conflicts, and accurately navigating the Epic system to ensure appointments are booked correctly. Staying organized and developing strong multitasking skills are essential to handle these demands efficiently. Additionally, clear communication and attention to detail help prevent errors and improve patient satisfaction. Continuous training on the Epic platform and collaborating closely with clinical staff can further support success in this role.
More about Epic Patient Scheduling Representative jobs
What are the most commonly searched types of Epic Patient Scheduling Representative jobs? The most popular types of Epic Patient Scheduling Representative jobs are:
What states have the most Epic Patient Scheduling Representative jobs? States with the most job openings for Epic Patient Scheduling Representative jobs include:
What job categories do people searching Epic Patient Scheduling Representative jobs look for? The top searched job categories for Epic Patient Scheduling Representative jobs are:
Epic Patient Scheduling Representative jobs near you
Infographic showing various Epic Patient Scheduling Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Scheduling Representative

Patient Scheduling Representative

WakeMed

Fuquay Varina, NC • On-site

$14.50 - $18.50/hr

Full-time

Posted 18 days ago

WakeMed rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

105th of 882 rated healthcare providers

Job description

Overview
The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Customer Service Preferred

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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