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Epic Patient Scheduling Representative Jobs (NOW HIRING)

T2Group

EPIC Patient Scheduling Representative

Danville, PA · On-site +1

$19.75 - $25.25/hr

We look forward to having exceptional talent join us as Patient Scheduling Representatives providing call center-based scheduling, registration and patient access services to hospitals, healthcare ...

One GI

Patient Scheduling Representative

Tupelo, MS · On-site

$16.25 - $20/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinicMust have previous experience working in a medical office setting and ...

New

One GI, LLC

Patient Scheduling Representative

Tupelo, MS

$16.25 - $20/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinic . Must have previous experience working in a medical office setting and ...

New

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How much do epic patient scheduling representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for epic patient scheduling representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Patient Scheduling Representative, and why are they important?

To thrive as an Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling software, as well as completion of Epic certification or on-the-job Epic training, is typically required. Excellent communication, customer service, and problem-solving abilities help create positive patient experiences and ensure efficient coordination. These skills and qualifications are vital for maintaining accurate schedules, minimizing errors, and supporting seamless clinic operations.

What is an Epic Patient Scheduling Representative?

An Epic Patient Scheduling Representative is a healthcare administrative professional responsible for using the Epic electronic health record (EHR) system to schedule patient appointments, verify patient information, and ensure that the scheduling process runs smoothly. They often communicate directly with patients, providers, and other healthcare staff to coordinate appointment times, manage cancellations or rescheduling, and address patient inquiries. Their role is essential for maintaining efficient patient flow and supporting a positive patient experience within healthcare facilities.

What is the difference between Epic Patient Scheduling Representative vs Medical Office Scheduler?

AspectEpic Patient Scheduling RepresentativeMedical Office Scheduler
CredentialsHigh school diploma; familiarity with Epic systemsHigh school diploma; basic computer skills
Work EnvironmentHealthcare facilities using Epic softwareMedical offices, clinics, healthcare settings
Employer & IndustryHospitals, large healthcare systemsPrivate practices, clinics
Primary ResponsibilitiesScheduling patients via Epic, managing appointmentsScheduling patients, coordinating appointments

The Epic Patient Scheduling Representative and Medical Office Scheduler roles both involve scheduling patients, but the Epic role specifically requires familiarity with Epic software and is often found in larger healthcare systems. The Medical Office Scheduler may work in smaller clinics with more general administrative duties. Both roles are essential for efficient patient flow and healthcare delivery.

What are some common challenges faced by Epic Patient Scheduling Representatives, and how can they be addressed?

Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, resolving scheduling conflicts, and accurately navigating the Epic system to ensure appointments are booked correctly. Staying organized and developing strong multitasking skills are essential to handle these demands efficiently. Additionally, clear communication and attention to detail help prevent errors and improve patient satisfaction. Continuous training on the Epic platform and collaborating closely with clinical staff can further support success in this role.
More about Epic Patient Scheduling Representative jobs
What are the most commonly searched types of Epic Patient Scheduling Representative jobs? The most popular types of Epic Patient Scheduling Representative jobs are:
What states have the most Epic Patient Scheduling Representative jobs? States with the most job openings for Epic Patient Scheduling Representative jobs include:
What job categories do people searching Epic Patient Scheduling Representative jobs look for? The top searched job categories for Epic Patient Scheduling Representative jobs are:
Epic Patient Scheduling Representative jobs near you
Infographic showing various Epic Patient Scheduling Representative job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 86% Full Time, 9% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

EPIC Patient Scheduling Representative

T2Group

Danville, PA • On-site, Remote

$19.75 - $25.25/hr

Full-time

Posted 28 days ago

Job description

About T2 Flex
T2 Flex is part of the T2 Group which is a leading provider of technology-driven solutions for healthcare organizations, offering a wide range of services through its four business lines: T2 Tech, T2 Flex, T2 Solutions, and T2 Talent. With a thorough understanding of the intricacies of modern healthcare organizations, T2 Group harnesses its extensive expertise and innovative technology to tackle complex projects and achieve significant outcomes. From improving patient access and satisfaction, to maximizing revenue performance and streamlining operational efficiency, T2 Group is committed to making a lasting impact on the organizations it serves.
We believe that providing the best service for our clients means that we must hire the best talent to go above and beyond expectations. We look forward to having exceptional talent join us as Patient Scheduling Representatives providing call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.
About you
We're looking for dynamic individuals to join T2 Flex's dedicated team as a Patient scheduler. This means you have the ability to multi-task and maintain high attention to detail, maintaining accuracy with multiple interruptions and have exceptional interpersonal, written and oral communication skills. We also prioritize individuals that have the ability to uphold organizational values, work ethically and with integrity, as well as treat people respectfully and in a way that inspires trust.
What you'll do
  • Collecting all required patient information, including scheduling, pre-registration, and insurance verification
  • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
  • Obtaining and accurately entering necessary demographic, clinical, and billing information
  • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
  • Collecting copays and payment information when necessary
  • Processing required information according to client policies and procedures
  • Providing professional, compassionate and concierge-like service to patients
  • Available to work from 7am to 7pm EST Have a strong background in patient scheduling doing 10+ calls an hour

Qualifications
  • Bachelor's Degree preferred
  • 1-3 years of customer service experience
  • Ability to maintain the highest level of confidentiality
  • Excellent attention to detail and a commitment to accuracy
  • Knowledge of medical terminology is a plus
  • Must be flexible and adaptive to a fast pace call center environment
  • Strong computing and software skills (PC, MS Word, Excel, Outlook)
  • Strong work ethic, reliability, and dependability
  • Team player, self-motivated, compassionate and patient care centered

Apply