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Epic Patient Scheduling Representative Jobs (NOW HIRING)

Patient Scheduling Representative

Hermitage, TN · On-site

$15.25 - $19.50/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinicMust have previous experience working in a medical office setting and ...

Patient Scheduling Representative

Hermitage, TN · On-site

$15.25 - $19.50/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinic . Must have previous experience working in a medical office setting and ...

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Epic Patient Scheduling Representative information

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How much do epic patient scheduling representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for epic patient scheduling representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is an Epic Patient Scheduling Representative?

An Epic Patient Scheduling Representative is a healthcare administrative professional responsible for using the Epic electronic health record (EHR) system to schedule patient appointments, verify patient information, and ensure that the scheduling process runs smoothly. They often communicate directly with patients, providers, and other healthcare staff to coordinate appointment times, manage cancellations or rescheduling, and address patient inquiries. Their role is essential for maintaining efficient patient flow and supporting a positive patient experience within healthcare facilities.

What are the key skills and qualifications needed to thrive as an Epic Patient Scheduling Representative?

To thrive as an Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling software, as well as completion of Epic certification or on-the-job Epic training, is typically required. Excellent communication, customer service, and problem-solving abilities help create positive patient experiences and ensure efficient coordination. These skills and qualifications are vital for maintaining accurate schedules, minimizing errors, and supporting seamless clinic operations.

What are some common challenges faced by Epic Patient Scheduling Representatives, and how can they be addressed?

Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, resolving scheduling conflicts, and accurately navigating the Epic system to ensure appointments are booked correctly. Staying organized and developing strong multitasking skills are essential to handle these demands efficiently. Additionally, clear communication and attention to detail help prevent errors and improve patient satisfaction. Continuous training on the Epic platform and collaborating closely with clinical staff can further support success in this role.

What is the difference between Epic Patient Scheduling Representative vs Medical Office Scheduler?

AspectEpic Patient Scheduling RepresentativeMedical Office Scheduler
CredentialsHigh school diploma; familiarity with Epic systemsHigh school diploma; basic computer skills
Work EnvironmentHealthcare facilities using Epic softwareMedical offices, clinics, healthcare settings
Employer & IndustryHospitals, large healthcare systemsPrivate practices, clinics
Primary ResponsibilitiesScheduling patients via Epic, managing appointmentsScheduling patients, coordinating appointments

The Epic Patient Scheduling Representative and Medical Office Scheduler roles both involve scheduling patients, but the Epic role specifically requires familiarity with Epic software and is often found in larger healthcare systems. The Medical Office Scheduler may work in smaller clinics with more general administrative duties. Both roles are essential for efficient patient flow and healthcare delivery.

More about Epic Patient Scheduling Representative jobs

What are the most commonly searched types of Epic Patient Scheduling Representative jobs?

The most popular types of Epic Patient Scheduling Representative jobs are:

What states have the most Epic Patient Scheduling Representative jobs?

States with the most job openings for Epic Patient Scheduling Representative jobs include:

What are popular job titles related to Epic Patient Scheduling Representative jobs?

For Epic Patient Scheduling Representative jobs, the most frequently searched job titles are:

Infographic showing various Epic Patient Scheduling Representative job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Scheduling Representative

Hermitage, TN • On-site

One GI
1 - 5K employees

$15.25 - $19.50/hr

Other

Retirement, PTO

Re-posted 26 days ago


Job description

Have you been looking for a place to grow your skillset? Or perhaps you are looking for a place to develop your career surrounded by a diverse group where employees feel a sense of belonging.
At Associates in Gastroenterology, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience - from our patients to our colleagues.
If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinicMust have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus.
A little about us:
AIG is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.
We are powered by One GI®, a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients.
Awesome Perks, Just for You!
  • Excellent paid time off for a healthy work/life balance.
  • We've got your future in mind! With our generous 401(k) plan, we'll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
  • Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
  • Internal growth opportunities. We want to aide in your training and development.
  • Competitive health and supplemental benefits; with FSA and HSA options.
  • Love where you work? Spread the word! Refer a friend who'd be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties
  • Update referral, demographic, and insurance information in the practice management database.
  • Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
  • Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
  • Provide patients with the appropriate forms, literature, and instruction.
  • Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves
  • High School Diploma or equivalent required.
  • Previous medical office experience, medical terminology coursework preferred.
  • Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
  • In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.