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Volunteer Epic Patient Scheduling Representative Jobs

WakeMed

Patient Scheduling Representative

Fuquay Varina, NC · On-site

$14.50 - $18.50/hr

Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient ...

One GI

Patient Scheduling Representative

Manassas, VA · On-site

$17.50 - $22.25/hr

Gastroenterology Associates, PC is seeking a Patient Scheduling Representative to join our team in our Manassas location at 8640 Sudley Road to help drive patient success in our community. We are ...

One GI

Patient Scheduling Representative

Manassas, VA · On-site

$17.50 - $22.25/hr

Gastroenterology Associates, PC is seeking a Patient Scheduling Representative to join our team in our Manassas location at 8640 Sudley Road to help drive patient success in our community. We are ...

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All JobsVolunteer Epic Patient Scheduling Representative Jobs

Volunteer Epic Patient Scheduling Representative information

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$26

How much do volunteer epic patient scheduling representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for volunteer epic patient scheduling representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Volunteer Epic Patient Scheduling Representative, and why are they important?

To thrive as a Volunteer Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and familiarity with basic healthcare processes, usually supported by at least a high school diploma or equivalent. Experience with the Epic scheduling system or similar electronic health record (EHR) platforms is highly beneficial, and some organizations may require onboarding or training certifications. Excellent customer service, clear communication, and patience are crucial soft skills for helping patients and coordinating with healthcare staff. These skills and qualities ensure accurate appointment scheduling, positive patient experiences, and efficient clinic operations.

What qualities do you need to be a Volunteer Epic Patient Scheduling Representative?

A Volunteer Epic Patient Scheduling Representative should have strong communication skills, attention to detail, and proficiency with scheduling software like Epic. Reliability, professionalism, and the ability to handle sensitive patient information are also important qualities for this role.

What is the difference between Volunteer Epic Patient Scheduling Representative vs Volunteer Medical Office Assistant?

AspectVolunteer Epic Patient Scheduling RepresentativeVolunteer Medical Office Assistant
Required CredentialsBasic computer skills, familiarity with Epic software preferredBasic medical office skills, possibly some certification in healthcare administration
Work EnvironmentHealthcare facilities, clinics using Epic EMR systemMedical offices, clinics, hospitals
Employer & IndustryHospitals, healthcare organizations using EpicMedical practices, clinics, hospitals
Common Search & ComparisonFocus on scheduling and Epic system tasksBroader administrative support in healthcare

The Volunteer Epic Patient Scheduling Representative primarily handles scheduling patients within the Epic EMR system, focusing on appointment management. In contrast, the Volunteer Medical Office Assistant performs broader administrative tasks, including data entry, patient check-in, and clerical support. Both roles support healthcare operations but differ in scope and specific responsibilities.

How does a Volunteer Epic Patient Scheduling Representative collaborate with clinical staff to ensure efficient patient scheduling?

As a Volunteer Epic Patient Scheduling Representative, you will work closely with clinical staff such as nurses, medical assistants, and physicians to coordinate and confirm patient appointments. This collaboration ensures that patient schedules align with provider availability and clinic protocols. You may communicate directly with staff to resolve scheduling conflicts, update appointment details, and relay important information to patients. Building strong working relationships within the team is crucial for streamlining workflows and providing a positive patient experience.

What is a Volunteer Epic Patient Scheduling Representative?

Volunteer Epic Patient Scheduling Representatives are individuals who assist healthcare organizations by helping patients schedule, confirm, or modify appointments using the Epic electronic health record (EHR) system. These volunteers typically support administrative staff by entering patient information, managing appointment calendars, and answering basic questions about the scheduling process. Their work helps improve patient access to care and ensures that scheduling processes run smoothly. Volunteers usually receive training on the Epic system and must adhere to privacy and confidentiality standards.
What cities are hiring for Volunteer Epic Patient Scheduling Representative jobs? Cities with the most Volunteer Epic Patient Scheduling Representative job openings:
What are the most commonly searched types of Epic Patient Scheduling Representative jobs? The most popular types of Epic Patient Scheduling Representative jobs are:
What states have the most Volunteer Epic Patient Scheduling Representative jobs? States with the most job openings for Volunteer Epic Patient Scheduling Representative jobs include:
Volunteer Epic Patient Scheduling Representative jobs near you
Infographic showing various Volunteer Epic Patient Scheduling Representative job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 17% Full Time, 57% Part Time, and 23% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Scheduling Representative

WakeMed

Fuquay Varina, NC • On-site

$14.50 - $18.50/hr

Full-time

Re-posted 10 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers

Job description

Overview
The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Customer Service Preferred

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About WakeMed

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Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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