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Volunteer Epic Patient Scheduling Representative Jobs

Techvilla Solutions

Epic Cadence Analyst

Wayzata, MN · On-site

Design and optimize scheduling, registration, admissions, referrals, authorization, insurance verification, and patient throughput workflows. * Lead medium- to large-scale Epic enhancements, upgrades ...

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Volunteer Epic Patient Scheduling Representative information

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How much do volunteer epic patient scheduling representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for volunteer epic patient scheduling representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a Volunteer Epic Patient Scheduling Representative?

Volunteer Epic Patient Scheduling Representatives are individuals who assist healthcare organizations by helping patients schedule, confirm, or modify appointments using the Epic electronic health record (EHR) system. These volunteers typically support administrative staff by entering patient information, managing appointment calendars, and answering basic questions about the scheduling process. Their work helps improve patient access to care and ensures that scheduling processes run smoothly. Volunteers usually receive training on the Epic system and must adhere to privacy and confidentiality standards.

How does a Volunteer Epic Patient Scheduling Representative collaborate with clinical staff to ensure efficient patient scheduling?

As a Volunteer Epic Patient Scheduling Representative, you will work closely with clinical staff such as nurses, medical assistants, and physicians to coordinate and confirm patient appointments. This collaboration ensures that patient schedules align with provider availability and clinic protocols. You may communicate directly with staff to resolve scheduling conflicts, update appointment details, and relay important information to patients. Building strong working relationships within the team is crucial for streamlining workflows and providing a positive patient experience.

What are the key skills and qualifications needed to thrive as a Volunteer Epic Patient Scheduling Representative, and why are they important?

To thrive as a Volunteer Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and familiarity with basic healthcare processes, usually supported by at least a high school diploma or equivalent. Experience with the Epic scheduling system or similar electronic health record (EHR) platforms is highly beneficial, and some organizations may require onboarding or training certifications. Excellent customer service, clear communication, and patience are crucial soft skills for helping patients and coordinating with healthcare staff. These skills and qualities ensure accurate appointment scheduling, positive patient experiences, and efficient clinic operations.

What is the difference between Volunteer Epic Patient Scheduling Representative vs Volunteer Medical Office Assistant?

AspectVolunteer Epic Patient Scheduling RepresentativeVolunteer Medical Office Assistant
Required CredentialsBasic computer skills, familiarity with Epic software preferredBasic medical office skills, possibly some certification in healthcare administration
Work EnvironmentHealthcare facilities, clinics using Epic EMR systemMedical offices, clinics, hospitals
Employer & IndustryHospitals, healthcare organizations using EpicMedical practices, clinics, hospitals
Common Search & ComparisonFocus on scheduling and Epic system tasksBroader administrative support in healthcare

The Volunteer Epic Patient Scheduling Representative primarily handles scheduling patients within the Epic EMR system, focusing on appointment management. In contrast, the Volunteer Medical Office Assistant performs broader administrative tasks, including data entry, patient check-in, and clerical support. Both roles support healthcare operations but differ in scope and specific responsibilities.

What cities are hiring for Volunteer Epic Patient Scheduling Representative jobs?

Cities with the most Volunteer Epic Patient Scheduling Representative job openings:

What are the most commonly searched types of Epic Patient Scheduling Representative jobs?

The most popular types of Epic Patient Scheduling Representative jobs are:

What states have the most Volunteer Epic Patient Scheduling Representative jobs?

States with the most job openings for Volunteer Epic Patient Scheduling Representative jobs include:

Volunteer Epic Patient Scheduling Representative jobs near you
Infographic showing various Volunteer Epic Patient Scheduling Representative job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 17% Full Time, 57% Part Time, and 23% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Radiology Patient Scheduling Representative

Covington, GA • On-site

T2Group
See more jobs at T2Groupexternal

$18/hr

Full-time

Medical, Retirement

Re-posted 15 days ago

Job description

About T2 Group:
At T2 Flex, you'll have the opportunity to build a rewarding career while enjoying the opportunity of work from home. We partner with leading healthcare organizations across the country, giving our employees the chance to make a meaningful impact by supporting patients, providers, and healthcare operations. Our team-focused culture emphasizes collaboration, professional growth, and ongoing support, with comprehensive training and opportunities to develop new skills. Whether you're looking to gain experience in healthcare, advance your career, or join a company that values its people, T2 Flex offers a positive, remote work environment where your contributions truly make a difference.
Opportunity
Are you interested in joining the healthcare industry? Do you have a passion for helping patients and delivering exceptional customer service? Would you enjoy working from home while supporting patients in accessing important diagnostic imaging services?
If so, we want you on our team at T2 Flex Force!
We are seeking full-time Radiology Patient Scheduling Representatives to support a leading healthcare organization. In this role, you will coordinate patient scheduling for diagnostic imaging services including MRI, CT, Ultrasound, X-Ray, Mammography, Nuclear Medicine, and other radiology procedures. You will play a critical role in ensuring patients receive timely access to care while providing a positive and compassionate scheduling experience.
Prerequisites for employment include a clear Background Check and Medicare Fraud Check.
Responsibilities
  • Schedule patients for radiology and diagnostic imaging procedures in accordance with physician orders and departmental protocols
  • Review imaging orders for completeness and accuracy prior to scheduling
  • Obtain and verify patient demographic, insurance, and registration information
  • Answer inbound calls from patients, physician offices, and healthcare providers regarding imaging appointments
  • Educate patients regarding preparation instructions, required documentation, arrival times, and procedure expectations
  • Coordinate appointment scheduling based on modality availability, provider requirements, and patient needs
  • Verify insurance coverage and obtain authorization information when required
  • Accurately document scheduling activities and patient interactions within designated systems
  • Adhere to HIPAA, HITECH, and organizational confidentiality standards
  • Provide professional, compassionate, and patient-centered service during every interaction
  • Meet productivity, quality, and customer service expectations in a fast-paced call center environment
  • Available to work shifts between 8:00 AM and 7:00 PM EST as needed

The Perks
  • Opportunity to gain valuable healthcare and radiology scheduling experience
  • Potential for long-term employment based on client needs and performance
  • Extensive training and professional development opportunities
  • Remote work environment
  • Positive team culture and supportive leadership
  • Meaningful work that directly impacts patient access to care

Requirements
  • High School Diploma or GED required; Associate's or Bachelor's Degree preferred
  • Must have experience using Epic EMR/EHR
  • Ability to navigate Epic scheduling, registration, and patient access workflows
  • Experience reviewing orders, patient demographics, insurance information, and appointment details within Epic
  • 1-3 years of healthcare scheduling, patient access, call center, medical office, or customer service experience preferred
  • Prior radiology scheduling experience highly preferred
  • Familiarity with medical terminology and diagnostic imaging procedures preferred
  • Strong attention to detail and commitment to accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to maintain strict confidentiality and handle sensitive patient information
  • Comfortable working in multiple software applications and electronic medical record systems
  • Proficient with Microsoft Office applications including Outlook, Word, and Excel
  • Ability to work independently in a remote environment
  • Flexible, adaptable, and able to thrive in a fast-paced healthcare setting
  • Strong work ethic, reliability, and commitment to outstanding patient service

Additional Position Information
  • Full-time W-2 employment
  • Benefits and 401-k available for eligible employees
  • Remote / Work From Home position
  • Salary $18 per hour
  • Standard schedules: shifts are assigned after training from Monday through Friday, 7:00 AM - 7:00 PM EST
  • Training hours are 8AM EST to 4:30PM EST
  • Company-provided equipment supplied
  • High-speed, reliable internet connection required
  • Employees must maintain a professional, distraction-free home office environment

Apply