What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.