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Remote Epic Patient Scheduling Representative Jobs in Florida

$100K - $175K/yr

Remote Expert EPIC Configuration Analyst (Willow) Summary: Build Your Career. Make a Difference. We ... Anticipate add on work and accomplish both within schedule. Role model for projects. * Promote ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Florida?

For Remote Epic Patient Scheduling Representative jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in Florida with the most Remote Epic Patient Scheduling Representative job openings:

Infographic showing various Remote Epic Patient Scheduling Representative job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Epic Patient Access Lead Application Analyst

Jacksonville, FL • Remote

TEKsystems
IT Services • 1 - 5K employees

$97K - $140K/yr

Full-time

Posted 25 days ago


Job description

Lead Epic Application Analyst (Prelude/Revenue Cycle)

Location: 100% Remote

Employment Type: Full-Time, Permanent

About the Opportunity

Our academic healthcare provider client is seeking a Lead Epic Application Analyst to join a highly collaborative team supporting critical patient access and revenue cycle initiatives.

In this role, you will serve as an expert technical and operational leader responsible for Epic application strategy, implementation, optimization, and support. You'll partner closely with business stakeholders, operational leaders, and IT teams to enhance registration, authorizations, referral management, and revenue cycle workflows while leveraging automation and emerging technologies to improve efficiency and user experience.

This is an excellent opportunity for an experienced Epic professional looking to make a significant impact while working in a fully remote environment.

What You'll Do

  • Lead Epic implementation, optimization, and support initiatives across Patient Access and Revenue Cycle functions
  • Serve as a subject matter expert for Epic Prelude, Cadence, Grand Central, and related workflows
  • Partner with operational and clinical stakeholders to identify opportunities for process improvement and automation
  • Design, build, test, implement, and maintain Epic application solutions
  • Lead complex projects, workgroups, and cross-functional initiatives through all phases of execution
  • Coordinate system upgrades, enhancements, integrations, testing, and vendor-supported changes
  • Mentor and provide guidance to analysts and project team members
  • Analyze business needs and develop scalable technology solutions that support organizational objectives
  • Support strategic efforts focused on automation, innovation, and future-state workflow design
  • Collaborate with vendors and internal teams to resolve application issues and optimize system performance

Required Qualifications

  • 5+ years of Epic implementation experience, including participation in multiple full Epic implementations
  • Epic certification in:
    • Prelude (strongly preferred)
    • Cadence and/or Grand Central
  • Deep functional knowledge of:
    • Patient Registration
    • Insurance Authorizations
    • Prior Authorization Workflows
    • Referrals
    • Revenue Cycle Operations
  • Experience leading projects, initiatives, or operational workgroups
  • Strong problem-solving, communication, and stakeholder management skills
  • Ability to navigate ambiguity and drive results in a fast-paced environment

Preferred Qualifications

  • Additional Epic certifications such as:
    • RTE (Real-Time Eligibility)
    • Resolute
    • Referrals
  • Experience implementing Epic automation tools and workflow automation strategies
  • Experience supporting Epic optimization or refuel initiatives
  • Comfort leveraging AI tools to improve productivity, workflows, and operational outcomes
  • Peer leadership, coaching, or mentoring experience
  • Previous management or people leadership experience with a desire to return to an individual contributor role

What Makes You Successful

You are a strategic thinker who understands both the technical and operational sides of healthcare technology. You enjoy solving complex problems, collaborating across teams, and helping organizations modernize workflows through Epic best practices, automation, and innovation.

You'll thrive in this role if you can:

  • Translate business challenges into technology solutions
  • Build strong relationships with stakeholders across the organization
  • Lead without direct authority
  • Mentor teammates and elevate team performance
  • Drive continuous improvement and operational excellence

Why this role?

  • 100% remote work environment
  • Opportunity to influence enterprise-wide Epic initiatives
  • Collaborative and mission-driven healthcare organization
  • High-impact leadership position with technical depth and strategic visibility
  • Competitive salary and comprehensive benefits package

If you're an experienced Epic professional with strong Patient Access and Revenue Cycle expertise who is passionate about optimization, innovation, and leadership, we'd love to hear from you.

Job Type & Location

This is a Permanent position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $97000.00 - $140000.00/yr.

please reach out for company benefits

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


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About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US