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Remote Epic Patient Scheduling Representative Jobs in Tennessee

Epic Denials Management Operator

Nashville, TN · Remote

$17.50 - $23.25/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Epic Denials Management Operator

Memphis, TN · Remote

$17.50 - $23.25/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Epic Denials Management Operator

Hermitage, TN · Remote

$15.75 - $21/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Scheduling Coordinator

Memphis, TN · Remote

$17.25 - $21.75/hr

GA, IL, TN, AZ, NH, MA, CT, FL or TX Remote Scheduling Coordinator Do you enjoy helping patient's access important healthcare services? Are you a problem solver? Detail oriented? Great communicator?

REP RCM PAYMENT POSTING III

Nashville, TN · Remote

$17.50 - $23/hr

REP PAYMENT POSTING III Remote Company Overview: AMSURG is an independent leader in ambulatory ... and patient payments in a timely and accurate manner. Work Schedule: Remote ESSENTIAL ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are the most commonly searched types of Epic Patient Scheduling Representative jobs in Tennessee?

The most popular types of Epic Patient Scheduling Representative jobs in Tennessee are:

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Tennessee?

For Remote Epic Patient Scheduling Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in Tennessee look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in Tennessee with the most Remote Epic Patient Scheduling Representative job openings:

Infographic showing various Remote Epic Patient Scheduling Representative job openings in Tennessee as of August 2026, with employment types broken down into 77% Full Time, 16% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Remote Account Representative

BCA Financial Services

Knoxville, TN • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Description

$17/hour + Monthly Bonus | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.


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