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Remote Email Chat Support Jobs in Raleigh, NC (NOW HIRING)

Talkiatry

Remote Therapist - North Carolina

Raleigh, NC · Remote

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

A-Line Staffing Solutions

Be Seen First

Pharmacist IT Systems Analyst - Epic Willow Inpatient (Remote)

Cary, NC · Remote

$113K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support implementation, maintenance, optimization, and ongoing support of Epic Willow Inpatient ... presentations, email, and scheduling tools * Commitment to maintaining patient privacy and ...

The Williams Agency

Remote Insurance Agents

Durham, NC · On-site +1

$30K - $160K/yr

To support our agents in building meaningful, sustainable careers while changing lives -- starting ... If you're curious about what's possible here, let's chat! By submitting this form, you agree to ...

Definiti

Internal Sales Wholesaler

Cary, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Regional Sales Director - Eastern US

Cary, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Definiti supports your professional growth through comprehensive training and industry credentials ...

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Showing results 41-60

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Raleigh, NC

Remote Email Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote email chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Raleigh, NC?

The most popular types of Email Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Remote Email Chat Support jobs in Raleigh, NC?

For Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Email Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Email Chat Support jobs?

Cities near Raleigh, NC with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Contract Sales Representative (Remote)

Upswing

Durham, NC • Remote

Contractor

Re-posted 29 days ago

Job description

Job Title: Contract Sales Representative (Lead Generation & Demo Scheduling)

Location: U.S.-based (Remote)

Contract Type: 1099 Contractor

Duration: 6-8 week trial with potential transition to part-time or full-time role

Compensation: Hourly (via Upwork)

About Upswing

Upswing is an education technology company focused on improving student success and retention through engagement tools, academic support, and actionable insights. We partner with colleges, universities, and nonprofits to help empower students to achieve their goals.

Role Overview

We are seeking highly motivated Contract Sales Representatives to support our outreach efforts. In this role, you will be responsible for generating scheduled demos from a provided list of leads. You'll receive targeted sales training covering our messaging, buyer personas, product positioning, and outreach workflow.

This role is ideal for candidates who are self-starters, highly organized, and excited about contributing to a meaningful mission in higher education.

Responsibilities

  • Conduct outbound outreach (email, phone, LinkedIn) to a provided list of leads

  • Follow Upswing's sales messaging and outreach cadence

  • Schedule demos for the sales team using our calendar tools

  • Document all outreach activity and lead notes in the designated system

  • Participate in training sessions and weekly check-ins

  • Meet weekly KPIs related to demo generation and documentation completeness

Qualifications

  • Based in the United States

  • Experience in sales, lead generation, or outreach-focused roles preferred; experience in higher education or higher education sales a plus

  • Strong communication and organizational skills

  • Ability to follow structured processes and meet weekly targets

  • Reliable time management and responsiveness

  • Comfortable working remotely and independently

Advancement Opportunity

Contractors who excel during the 6-8 week trial period may be invited to transition into a part-time or full-time role such as Jr. Account Executive or Account Executive, with expanded responsibilities including full sales cycle management.

Employment Type: CONTRACTOR

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