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Remote Email Chat Support Jobs in Raleigh, NC (NOW HIRING)

Town of Carrboro, NC

IT Support Engineer I

Carrboro, NC · On-site +1

$62K - $76K/yr

Carrboro Town Hall Job Type: Full-Time Remote Employment: Flexible/Hybrid Department: Information ... email, phone system, inside and outside cable plant and cloud support; does related work as ...

Healthpilot Technologies LLC

Be Seen First

Licensed Medicare Sales Agent (Seasonal)

Raleigh, NC · Remote

$26/hr

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

Talkiatry

Remote Therapist - North Carolina

Raleigh, NC · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

Talkiatry

Remote Therapist - North Carolina

Raleigh, NC · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

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All JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Raleigh, NC

Remote Email Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote email chat support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote email chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are popular job titles related to Remote Email Chat Support jobs in Raleigh, NC? For Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Raleigh, NC look for? The top searched job categories for Remote Email Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Email Chat Support jobs? Cities near Raleigh, NC with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you

Customer Experience Coordinator (Remote | Flexible Schedule)

Travelwmissy

Raleigh, NC • Remote

$17.50 - $22.75/hr

Full-time

Posted 2 days ago

Job description

Looking for a flexible remote role you can do from home?

We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish.

This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills.

No prior experience is required — training is provided.

What You'll Be Doing
  • Communicating with clients to understand their needs and preferences
  • Organizing schedules, confirmations, and important details
  • Providing clear, timely updates and support
  • Keeping everything on track to ensure a smooth experience
  • Assisting with coordination from start to finish
What We're Looking For
  • Strong communication and organizational skills
  • Attention to detail and ability to stay on top of tasks
  • Comfortable working independently in a remote environment
  • Basic tech skills (email, apps, online systems)
  • Positive attitude and willingness to learn

Experience in customer service or coordination is helpful, but not required

Why This Role Stands Out
  • 100% remote — work from anywhere
  • Flexible schedule options
  • Structured training provided
  • Supportive team environment
  • Opportunities for growth based on performance
Who This Is Great For
  • Stay-at-home parents
  • Military spouses
  • Anyone looking for flexible, remote work
  • Individuals wanting to build new skills while working from home
Location Requirement

Applicants must be authorized to work in:

United States, United Kingdom, Mexico, Australia, or LATAM regions

Apply Today

If you're organized, dependable, and enjoy helping others, we'd love to hear from you.