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Remote Email Chat Support Jobs in Durham, NC (NOW HIRING)

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

ISP TECHNICIAN REMOTE-*must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or -- Huntsville, AL * Cable, Modem, Internet * Phone, Email & Web Chat Support * Networking ...

Labcorp

Prior Authorization Specialist

Burlington, NC · Remote

$17.75 - $19.50/hr

Labcorp is seeking a REMOTE Prior Authorization Specialist to join our team! Work Schedule: Monday ... Billing Inquiry Support * Respond to billing-related inquiries received through phone, email, chat ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Baxter

Technical Support Specialist

Raleigh, NC · Remote

$64K - $88K/yr

What You'll Do * Provide remote technical troubleshooting and issue resolution for Care ... Manage support requests through phone, email, customer portals, and other support channels.

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Support Epic implementation, configuration, and maintenance for clinical applications.

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Durham, NC

Remote Email Chat Support information

See Durham, NC salary details

$13

$25

$43

How much do remote email chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote email chat support in Durham, NC is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Durham, NC?

For Remote Email Chat Support jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Durham, NC look for?

The top searched job categories for Remote Email Chat Support jobs in Durham, NC are:

What cities near Durham, NC are hiring for Remote Email Chat Support jobs?

Cities near Durham, NC with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,354 per year, or $25.2 per hour.

Now Hiring: Remote Jobs | Entry Level Leadership | Quick Hire | Start ASAP

American Income Life AO

Raleigh, NC • On-site, Remote

Full-time

Posted 18 days ago

Job description

Now Hiring: Remote Jobs | Entry Level Leadership | Flexible Hours | Quick Hire | Start ASAP
Position: Entry Level Leadership
Location: Work from Home
Start Date: ASAP
Employment Type: Full-Time / Part-Time (Flexible)
Responsibilities
  • Handle inbound and outbound communications (email, chat, or phone)
  • Clearly explain benefit plans and help clients choose the best options for their needs.
  • Perform data entry and administrative tasks
  • Collaborate with team members virtually
  • Maintain professionalism and confidentiality at all times

Requirements
  • Strong communication skills (written and verbal)
  • Reliable internet connection and computer/laptop
  • Ability to work independently and manage time effectively
  • No experience required - we provide full training and support.
  • Must be available to start immediately

Benefits
Script and Communication Training - Master the art of client engagement with confidence.
Free Qualified Leads - Focus on building connections, not searching for prospects.
Comprehensive Free Training - Learn everything you need to succeed, no experience required.
Single parents or individuals who need a flexible work-from-home setup are highly encouraged to apply.
Free Mentorship Program - Get guided by top producers and leaders in the industry.
Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques.
Ready to Start?
If you're ready to take the next step and build a career that's both fulfilling and rewarding, apply today! Join a team that values your success, and let's create a bright future together.
Your future starts now-let's make it amazing!

Apply