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Remote Email Chat Support Jobs in Raleigh, NC (NOW HIRING)

Oshi Health

Care Coordinator

Raleigh, NC · Remote

$45K - $52K/yr

Own high-volume inbound patient and provider communication queues across phone, email, chat, and ... Remote-first flexibility * Growth: Tailored professional development opportunities as we scale

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or -- Huntsville, AL TECHNICAL * Cable, Modem, Internet * Phone, Email & Web Chat Support * Networking ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... as email, web or phone * Call and communicate with customers about support requests and ...

New

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Support Epic implementation, configuration, and maintenance for clinical applications.

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Raleigh, NC

Remote Email Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote email chat support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote email chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are popular job titles related to Remote Email Chat Support jobs in Raleigh, NC? For Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Raleigh, NC look for? The top searched job categories for Remote Email Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Email Chat Support jobs? Cities near Raleigh, NC with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Locum Tenens, 58% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.
Admin Support Specialist

Admin Support Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • Remote

$15/hr

Full-time

Posted 16 days ago

Job description

Admin Support Specialist (Operations)
Full-Time | Non-Exempt
Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply.
We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.
Key Responsibilities
  • Accurately build and process incoming client orders
  • Review vendor-collected data and identify discrepancies
  • Maintain proper queue assignment and work queue accuracy
  • Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
  • Submit third-party vendor orders and perform demographic updates
  • Meet production goals of 12–15 orders per hour within 90 days
  • Maintain detailed, confidential, and accurate records

Qualifications
  • High School Diploma or GED required
  • Proven success working remotely with strong time management skills
  • Exceptional attention to detail and ability to meet strict deadlines
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Comfortable using Zoom, Microsoft Teams, email, chat, and phone
  • Ability to work independently and collaboratively
  • North Carolina resident with a private home office and secure high-speed internet
Preferred: Experience in background investigations or employment screening.
Work Environment
  • This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection.
  • If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.

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