2

Remote Customer Success Director Jobs (NOW HIRING)

As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

Remote Customer Success Coordinator

$18.50 - $24/hr

About the job Remote Customer Success Coordinator Role Overview We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

About the Role The Customer Success Director is the senior strategic owner of Mytonomy's most ... Located in the Greater Washington, DC area preferred; remote candidates may be considered.

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

About the Role The Customer Success Director is the senior strategic owner of Mytonomy's most ... Located in the Greater Washington, DC area preferred; remote candidates may be considered.

Senior Director, Customer Success A quick snapshot... Revionics guides retailers on the lifecycle pricing journey with leading AI solutions for pricing, promotions, and markdowns. We provide our ...

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired ...

Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...

Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...

As Director of Customer Success, you'll build and lead a team that partners with our largest, most ... Remote US Reports To: SVP of Customer Experience You will: Lead and Grow the Customer Success Team:

As Director of Customer Success, you'll build and lead a team that partners with our largest, most ... Remote US Reports To: SVP of Customer Experience You will: Lead and Grow the Customer Success Team:

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... This is a regular, full-time position, reporting to the Customer Success Director. Compensation:

The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...

The Role The Director of Customer Success owns the post-onboarding customer journey through renewal ... Remote-first with a team that shows up and delivers

Showing results 21-40

Remote Customer Success Director information

See salary details

$38.5K

$121.4K

$179K

How much do remote customer success director jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote customer success director in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What is a remote customer success director?

A Remote Customer Success Director is a senior professional responsible for overseeing customer success initiatives while working remotely. They lead teams that ensure customers achieve their desired outcomes using a company's products or services. Their responsibilities include developing customer success strategies, managing key client relationships, and driving retention and growth. By working remotely, they utilize digital tools to communicate with both clients and internal teams across various locations.

How does a remote customer success director effectively lead and support a distributed customer success team?

As a Remote Customer Success Director, you'll need to leverage strong communication and leadership skills to manage a geographically dispersed team. This often involves setting clear expectations, utilizing collaboration tools (like Slack, Zoom, or project management software), and establishing regular check-ins to maintain alignment and morale. You'll also be responsible for mentoring team members, aligning customer success strategies with organizational goals, and ensuring that both customers and team members feel supported despite the remote environment. Successful directors foster a culture of accountability and open communication to overcome the unique challenges of remote work.

What are the key skills and qualifications needed to thrive as a remote customer success director, and why are they important?

To thrive as a Remote Customer Success Director, you need a deep understanding of customer relationship management, business strategy, and data-driven decision-making, often backed by a degree in business or a related field and significant experience in customer-facing leadership roles. Proficiency with CRM platforms like Salesforce, customer success tools such as Gainsight, and project management systems is commonly required. Exceptional communication, leadership, and problem-solving skills help build trust with clients and inspire remote teams. These abilities are crucial for driving customer retention, maximizing satisfaction, and ensuring alignment between client goals and company objectives in a virtual environment.

What is the difference between Remote Customer Success Director vs Remote Customer Success Manager?

AspectRemote Customer Success DirectorRemote Customer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentStrategic leadership, overseeing teams, and high-level client relationshipsDay-to-day client interactions, onboarding, and account management
Employer & Industry UsageUsed in larger organizations with multiple teams, focusing on strategy and growthCommon in mid-sized companies, focusing on client retention and satisfaction

The Remote Customer Success Director focuses on strategic leadership and team management, while the Remote Customer Success Manager handles direct client interactions and account support. Both roles require customer success experience, but differ in scope and responsibilities.

More about Remote Customer Success Director jobs

What cities are hiring for Remote Customer Success Director jobs?

Cities with the most Remote Customer Success Director job openings:

What are the most commonly searched types of Remote Customer Success jobs?

The most popular types of Remote Customer Success jobs are:

What states have the most Remote Customer Success Director jobs?

States with the most job openings for Remote Customer Success Director jobs include:

Infographic showing various Remote Customer Success Director job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.

Remote Remote Customer Success Specialist

NoGigiddy

Remote

Other

Re-posted 16 hours ago


Job description

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a motivated and customer-focused Remote Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the success and satisfaction of our gig workers by providing exceptional support and guidance throughout their journey with NoGigiddy. With our innovative platform connecting gig workers to various staffing local businesses, you will contribute to transforming the gig staffing industry and making a positive impact on the lives of gig workers nationwide.

At NoGigiddy, we prioritize the success and well-being of our gig workers by providing them with reliable earning opportunities and support services. As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values collaboration, innovation, and the pursuit of excellence.

Responsibilities
  • Act as the main point of contact for gig workers, providing guidance and support throughout their journey with NoGigiddy.
  • Proactively engage with gig workers to understand their needs, goals, and challenges, and identify opportunities for growth and success.
  • Respond promptly and accurately to gig workers' inquiries, concerns, and issues via email, chat, and phone.
  • Collaborate closely with other functional teams to ensure a seamless experience for gig workers.
  • Keep detailed records of customer interactions and provide regular updates and reports to the management team.
  • Contribute to the development and improvement of our customer success strategies and processes.
  • Identify and escalate complex or unresolved issues to the appropriate internal teams for resolution.
  • Stay up-to-date with industry trends and best practices to continuously enhance the customer success experience.

Requirements

  • Prior experience in customer success, customer support, or a related role, preferably in the gig economy or staffing industry.
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with gig workers and provide clear and concise guidance.
  • Strong problem-solving skills, with the ability to think critically and find creative solutions to customer inquiries and challenges.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficiency in using customer support tools, CRM software, and other relevant platforms.
  • Ability to work independently and remotely, with strong time management and organizational skills.
  • Flexibility to adapt to changes and prioritize tasks in a fast-paced and dynamic environment.
  • Passion for the gig economy and the desire to contribute to its growth and evolution.