... Customer Success team on the night shift with a shift start time of 4:00pm-6:00pm (PDT). Join our ... Flexible working hours and remote work options * Opportunities for career advancement * Unlimited ...
... Customer Success team on the night shift with a shift start time of 4:00pm-6:00pm (PDT). Join our ... Flexible working hours and remote work options * Opportunities for career advancement * Unlimited ...
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
[Remote] Customer Success Manager
Los Angeles, CA · On-site +1
Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...
[Remote] Customer Success Manager
Los Angeles, CA · On-site +1
Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
... customers are highly satisfied with the level of service RazorSync provides. This remote role ... Our success has been realized through investments in our proprietary software and market expertise.
New
Night Shift Remote Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do night shift remote customer success jobs pay per year?
As of Jul 31, 2026, the average yearly pay for night shift remote customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is the difference between Night Shift Remote Customer Success vs Night Shift Remote Technical Support?
| Aspect | Night Shift Remote Customer Success | Night Shift Remote Technical Support |
|---|---|---|
| Required Credentials | Customer service experience, CRM familiarity, sometimes certifications in customer success | Technical certifications, troubleshooting skills, IT or product-specific certifications |
| Work Environment | Remote, customer-facing, communication-focused | Remote, technical troubleshooting, problem-solving |
| Employer & Industry Usage | Tech companies, SaaS providers, e-commerce | IT firms, software companies, hardware providers |
| Common Search & Comparison | Customer success roles, client management | Technical support roles, troubleshooting jobs |
Night Shift Remote Customer Success focuses on maintaining client relationships, onboarding, and ensuring customer satisfaction, often requiring communication and CRM skills. In contrast, Night Shift Remote Technical Support emphasizes resolving technical issues, troubleshooting, and technical knowledge. Both roles are remote, but they serve different functions within the customer service and technical support spectrum.
More about Night Shift Remote Customer Success jobs
What cities are hiring for Night Shift Remote Customer Success jobs? Cities with the most Night Shift Remote Customer Success job openings:
What states have the most Night Shift Remote Customer Success jobs? States with the most job openings for Night Shift Remote Customer Success jobs include:
What job categories do people searching Night Shift Remote Customer Success jobs look for? The top searched job categories for Night Shift Remote Customer Success jobs are:
- Contract Remote Customer Service Rep
- Manager Remote Anywhere Customer Service
- Commission Remote Customer Service
- Remote Crm Archaeology
- Flex Schedule Remote Customer Support Representative
- Contract Sales Compensation Manager
- On Call Remote Customer Experience Associate
- Christiansky
- Flex Schedule Remote Csr
- Remote Customer Service Representative Fashion Industry
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Job description
About Sleeper
Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for highly motivated customer support associates to join our Customer Success team on the night shift with a shift start time of 4:00pm-6:00pm (PDT).
Join our team
The customer support role at Sleeper is the heartbeat of the company. You will play a key role in supporting and nurturing our user relationships, by collecting the voice of the customer and funneling feedback to appropriate channels.
You will join a small, but passionate team that acts as the front-line to our users, and help with user onboarding, resolve bug and usability issues, and collect and prioritize product and feature requests.
Successful candidates for this job are skilled problem-solvers who are adept at asking questions to help understand intent of user feedback, isolate the root causes of bugs, convey key product and feature priorities back to Sleeper's product team. In addition, a high degree of empathy and customer-centric personality is required for the role.
Sleeper Picks
On the customer support team, you will focus specifically on the Sleeper Picks product.
Sleeper Picks is a lighter, more simplified variant of traditional Daily Fantasy Sports ("DFS"), offering up a faster-paced version of DFS gameplay. Whereas traditional DFS is oftentimes associated with the time-intensive processes of drafting and managing of salary caps, Sleeper Picks places emphasis on quick-and-easy player selections and performance predictions - ultimately enhancing the user experience for a DFS offering with broad appeal across a wider demographic.
What you'll do as a Customer Success Associate:
What experience you'll bring:
Benefits
What we offer
Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role.
Competitive salary plus benefits including Medical, Dental, PTO, 401k. Please note that the salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.
You may request reasonable accommodations by sending an email to jobs@sleeper.app.
Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for highly motivated customer support associates to join our Customer Success team on the night shift with a shift start time of 4:00pm-6:00pm (PDT).
Join our team
The customer support role at Sleeper is the heartbeat of the company. You will play a key role in supporting and nurturing our user relationships, by collecting the voice of the customer and funneling feedback to appropriate channels.
You will join a small, but passionate team that acts as the front-line to our users, and help with user onboarding, resolve bug and usability issues, and collect and prioritize product and feature requests.
Successful candidates for this job are skilled problem-solvers who are adept at asking questions to help understand intent of user feedback, isolate the root causes of bugs, convey key product and feature priorities back to Sleeper's product team. In addition, a high degree of empathy and customer-centric personality is required for the role.
Sleeper Picks
On the customer support team, you will focus specifically on the Sleeper Picks product.
Sleeper Picks is a lighter, more simplified variant of traditional Daily Fantasy Sports ("DFS"), offering up a faster-paced version of DFS gameplay. Whereas traditional DFS is oftentimes associated with the time-intensive processes of drafting and managing of salary caps, Sleeper Picks places emphasis on quick-and-easy player selections and performance predictions - ultimately enhancing the user experience for a DFS offering with broad appeal across a wider demographic.
What you'll do as a Customer Success Associate:
- Provide exceptional customer service while demonstrating product and industry knowledge, communicating with our users across several channels - email, chat, and social media
- Respond to user complaints, requests, and inquiries in a professional and timely manner, practicing conflict resolution abilities and effective communication skills
- Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed
- Support the interdepartmental (Operations, Fraud) needs as it pertains to user interactions and our DFS product
- Review player deposit and withdrawal transactions for potential fraud to ensure accounts are correctly maintained
What experience you'll bring:
- 2+ years of prior experience in a direct Customer Support/Success role is required
- Excellent verbal and written communication skills to communicate and collaborate across multiple departments and our users
- Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off is required - 5 day weekly availability covering 40 hours per week.
- Holiday and big game day availabilities across sports
Benefits
- Competitive salary
- Comprehensive health, dental, and vision insurance
- 401(k)
- Flexible working hours and remote work options
- Opportunities for career advancement
- Unlimited PTO
What we offer
Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role.
Competitive salary plus benefits including Medical, Dental, PTO, 401k. Please note that the salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.
You may request reasonable accommodations by sending an email to jobs@sleeper.app.
About Sleeperbot
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Redwood City, CA, US
Year founded
2014