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Remote Credit Collections Supervisor Jobs (NOW HIRING)

First American

$26.88 - $35.82/hr

Support the supervisor during absences, assisting with workflow coordination, questions, and issue ... Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key operational leader, you will oversee collections supervisors and agents, monitor ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key operational leader, you will oversee collections supervisors and agents, monitor ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections ... If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the ...

Naviga

Contract to Perm Collections Specialist (Remote)

TX · Remote

$17.75 - $23.75/hr

... remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in ... Handle credit card payments, verify transactions, investigate discrepancies, and track missing ...

Naviga

Contract to Perm Collections Specialist (Remote)

GA · Remote

$17.75 - $24/hr

... remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in ... Handle credit card payments, verify transactions, investigate discrepancies, and track missing ...

Naviga

Contract to Perm Collections Specialist (Remote)

TX · Remote

$18.25 - $24.75/hr

... remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in ... Handle credit card payments, verify transactions, investigate discrepancies, and track missing ...

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Remote Credit Collections Supervisor information

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$54.5K

$87.1K

$127K

How much do remote credit collections supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote credit collections supervisor in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Credit Collections Supervisor vs Remote Credit Analyst?

AspectRemote Credit Collections SupervisorRemote Credit Analyst
Primary RoleOversees collections processes, manages team, and ensures debt recoveryAnalyzes credit data, assesses risk, and makes credit decisions
Required SkillsTeam management, collections strategies, communicationFinancial analysis, credit scoring, data interpretation
Work EnvironmentRemote, collaborative with collections teamRemote, analytical with finance and sales teams
Common CertificationsCollections or credit management certifications often preferredFinancial or credit analysis certifications beneficial

The main difference is that the Remote Credit Collections Supervisor focuses on managing collections efforts and team leadership, while the Remote Credit Analyst concentrates on evaluating credit data and assessing risk. Both roles require financial knowledge and often share similar certifications, but their daily tasks and objectives differ significantly.

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Remote Credit Collections Supervisor jobs near you

Lead Collections Specialist - ServiceMac

First American

Iowa, LA • On-site, Remote

$26.88 - $35.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoLead a team with responsibility for tactical and project outcomes in the Operations department. Work group is generally engaged in a wide variety of often complex tasks. Provide workflow management for the department, while completing similar tasks.

WHAT YOU'LL DO

  • Lead daily team operations by monitoring queue activity and prioritizing workload to meet departmental service levels and performance goals.
  • Perform inbound and outbound collection calls across all stages of delinquency, modeling best practices in negotiation, customer service, and compliance.
  • Handle escalated or complex customer situations, including delinquency resolutions, disputes, bankruptcy-related inquiries, and sensitive account issues.
  • Gather, analyze, and report collections data, preparing regular updates for the Collections Supervisor and management team.
  • Assist in monitoring team performance metrics, identifying trends or gaps, and recommending strategies for improvement.
  • Provide training, coaching, mentoring, and sidebyside support to new and existing specialists, including refreshers on procedures, systems, and compliance requirements.
  • Review and maintain detailed account documentation, ensuring accuracy, completeness, and adherence to investor and regulatory requirements.
  • Support the supervisor during absences, assisting with workflow coordination, questions, and issue resolution.
  • Perform special projects, audits, or analyses as required.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent
  • Typically requires 5+ years of mortgage servicing and collections experience.
  • Demonstrated experience in coaching, mentoring, or leading others in a collaborative environment.

Knowledge, Skills, and Abilities (KSAs)

  • Strong understanding of collections procedures, best practices, and regulatory requirements, including state and federal Fair Debt Collection laws.
  • Working knowledge of the U.S. Bankruptcy Code and related bankruptcy procedures and regulations.
  • Proven ability to negotiate payment arrangements, manage conflict, and navigate complex or sensitive customer interactions with professionalism.
  • Demonstrated leadership, coaching, and mentoring skills with the ability to guide others toward improved performance.
  • Strong verbal and written communication skills with effective active listening and problemsolving abilities.
  • Ability to analyze and interpret moderate to complex account issues and make sound, informed decisions.
  • Excellent time management and organizational skills, with the ability to handle multiple priorities in a fastpaced environment.
  • Strong attention to detail and ability to maintain accurate, compliant documentation.
  • Ability to work collaboratively and communicate effectively with individuals at all levels of the organization.
  • Ability to assist in driving team workload, supporting training efforts, and contributing to continuous improvement initiatives.

Working hours are 10:00am-7:00pm or 11:00am-8:00pm EST, Monday-Friday.

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Pay Range: $26.88 - $35.82 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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