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Remote Community Manager Jobs (NOW HIRING)

Sunrun

New Homes Community Manager

Sacramento, CA · On-site +1

$70K - $93K/yr

Overview The New Home Community Manager role is to serve as the main point of contact for Sunrun ... Remote work acceptable * Minimum of 25% in market travel Recruiter: Jacquie Hoffman (jacquie ...

HighLevel

Manager, Community Team

Dallas, TX · Remote

Direct, mentor, and scale a global, remote team of Community Specialists ensuring 24/7/365 coverage ... Partner with Product Managers and Product Marketing to gather and relay community feedback ...

SpiderWare

Japan Community Manager (Gaming)

Build and manage a dedicated Japanese channels on our Discord server from scratch, including channel structure, roles, bots, and moderation * Develop a Japanese community growth strategy targeting ...

Alzheimer's Association

Community Health Manager

Dover, DE · Remote

$79K - $85K/yr

The Community Health Manager oversees and is responsible for implementing and supporting strategies ... Delaware based / Remote Employee Full time or Part Time: Full Time 37.5 hours Position Grade ...

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$92.5K

How much do remote community manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote community manager in the United States is $58,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $67,000.00 per year, depending on experience, location, and employer.

What is a Remote Community Manager job?

A Remote Community Manager is responsible for building, engaging, and maintaining online communities for a brand, organization, or product. They interact with community members, moderate discussions, foster engagement, and implement strategies to grow and nurture the community. This role often involves managing social media, forums, or other digital platforms, as well as analyzing community feedback to improve engagement. Remote Community Managers work from anywhere, using digital tools to communicate and collaborate with teams and community members. Their goal is to create a positive and active online environment that supports the organization's mission.

What are the key skills and qualifications needed to thrive in the Remote Community Manager position, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and social media management, often supported by a background in communications or marketing. Familiarity with platforms such as Discord, Slack, Facebook Groups, and community management tools like Hootsuite or Sprout Social is common, and certifications in community management or digital marketing can be advantageous. Strong written communication, empathy, conflict resolution, and problem-solving skills help you build rapport and maintain a positive community atmosphere. These abilities ensure you can effectively foster engagement, support community growth, and manage interactions in a remote environment.

What are some of the main challenges Remote Community Managers face, and how can they be addressed?

One of the main challenges Remote Community Managers encounter is maintaining active engagement and positive interactions across diverse, online communities without face-to-face contact. Managing conflicts, moderating discussions, and preventing spam or inappropriate content also require constant vigilance and quick decision-making. To address these challenges, it's helpful to establish clear community guidelines, use reliable moderation tools, and develop routines for regular communication with members. Successful Remote Community Managers also stay adaptable and proactive, consistently encouraging participation and recognizing member contributions to foster a sense of belonging. Collaborating closely with marketing, product, or support teams can further help align community initiatives with broader company goals.

More about Remote Community Manager jobs
What cities are hiring for Remote Community Manager jobs? Cities with the most Remote Community Manager job openings:
What are the most commonly searched types of Remote Community jobs? The most popular types of Remote Community jobs are:
What states have the most Remote Community Manager jobs? States with the most job openings for Remote Community Manager jobs include:
What job categories do people searching Remote Community Manager jobs look for? The top searched job categories for Remote Community Manager jobs are:
Remote Community Manager jobs near you
Infographic showing various Remote Community Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $58,937 per year, or $28.3 per hour.
New Homes Community Manager

New Homes Community Manager

Sunrun

Sacramento, CA • On-site, Remote

$70K - $93K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Sunrun rating

7.6

Company rating: 7.6 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

35th of 53 rated energy and utility

Job description

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. To do it, we're designing a dynamic culture where employee development, well-being, and safety come first. It's why we've become the #1 home solar and battery company in America. We're unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Who We Are
We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
Overview
The New Home Community Manager role is to serve as the main point of contact for Sunrun stakeholders and external builder customer-based teams. They act as the subject matter expert for builder sales teams from community launch, to production, through community completion. This role will bring cohesion to community production by serving as a liaison between builder partners and internal Sunrun teams.
Day to day responsibilities will include program management at the community level by collecting and notating community specifics prior to grand opening, coordinating with internal Sunrun teams to ensure accuracy of community specifics, partnering with Account Management team to resolve escalations, conducting training for builder sales agents on Sunrun program and processes, and coordinating with builder stakeholders regarding accurate closing and buyer data reporting.
Responsibilities
Community Launch:
  • Create and manage sales specific community information within Salesforce
  • Confirm solar and storage offerings, pricing, builder specifics and all relevant information needed that will set up downstream teams for success
  • Facilitate weekly community launch meetings with Account Managers to coordinate on accurate offerings, sales information, builder strategy approach, and grand opening dates prior to community opening
  • Develop material and conduct training sessions with builder sales managers and agents to ensure alignment on Sunrun's solar program expectations and requirements
  • Negotiate appropriate cut off timelines for homebuyer solar selection paperwork
  • Establish relationships with builder purchasing and escrow contacts for pricing coordination and escrow report tracking

Community Management:
  • Foster constructive relationships with builder sales agents by frequent touchpoints and timely completion of requests
  • Travel in market 25% of the time to assigned accounts to further bolster strong partnerships
  • Conduct training and educational sessions with assigned builders to ensure accurate understanding and adherence to Sunrun processes and offerings
  • Analyze report data to ensure alignment between buyer signed contracts and field installations
  • Navigate buyer escalations and offer innovative solutions to maintain collaborative relationship with agents
  • Ensure community program details are kept current in Salesforce for internal knowledge consistency

Community Closeout:
  • Resolve all buyer paperwork discrepancies per lot, prior to buyer closing date
  • Confirm receipt of all buyer information for the entire community to aid in activation efficiency
  • Confirm all accurate homebuyer information has been associated with the correct project in the community

Qualifications
  • Bachelor's Degree or equivalent experience
  • 3-5 years of account management experience preferred
  • Strong ability and desire to foster meaningful partnerships with builder contacts
  • Enthusiasm, drive, and flexibility to be a part of a new team helping to add value to the builder experience and to Sunrun's New Homes department
  • Ability to coordinate across multiple functions and provide guidance and clarity for internal and external inquires
  • Excellent organizational skills and ability to juggle multiple projects, competing priorities and tight deadlines while maintaining promptness in responses and deliverables
  • Experience in managing a large portfolio of projects

Physical Demands
  • Remote work acceptable
  • Minimum of 25% in market travel

Recruiter:
Jacquie Hoffman (jacquie.hoffman@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$70,314.09 to $93,752.12
Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

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