ZipRecruiter

Log In

2

Remote Behavioral Health Jobs in Raleigh, NC (NOW HIRING)

Amerihealth Caritas

Mgr Quality Management

Raleigh, NC · On-site +1

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet ... behavioral health services, and other administrative services. Discover more about us at www ...

CVS Health

Case Manager, Registered Nurse

Raleigh, NC · Remote

$54K - $155K/yr

... remote work from home role anywhere in the US with virtual training. American Health Holding, Inc ... Surgical, Behavioral Health/Substance Abuse or Maternity/ Obstetrics experience. Preferred ...

BHDP Architecture

Architect | Healthcare

Raleigh, NC · On-site +1

Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design ... it influences behavior, drives performance, and creates meaningful experiences. Guided by our ...

ABB

Senior Field Service Technician

Cary, NC · Remote

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

next page

Showing results 1-20

All JobsRemote Behavioral Health JobsRemote Behavioral Health Jobs in Raleigh, NC

Remote Behavioral Health information

See Raleigh, NC salary details

$13

$24

$38

How much do remote behavioral health jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote behavioral health in Raleigh, NC is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Behavioral Health position, and why are they important?

To thrive as a Remote Behavioral Health professional, you typically need a background in psychology, social work, counseling, or a related field, along with appropriate state licensure or certification. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is essential. Strong soft skills such as empathy, active listening, cultural sensitivity, and self-motivation are key for building therapeutic relationships and maintaining client engagement remotely. These competencies ensure effective, ethical care delivery and facilitate positive outcomes in a virtual behavioral health environment.

What are some unique challenges faced by Remote Behavioral Health professionals, and how do employers typically support them?

Remote Behavioral Health professionals may encounter challenges like maintaining client engagement virtually, ensuring privacy, and managing potential feelings of isolation from colleagues. Many employers address these by providing regular clinical supervision, opportunities for team collaboration through online meetings, and resources for maintaining data security and compliance. Access to ongoing training in telehealth best practices and digital communication skills is also commonly offered. Such support mechanisms help professionals deliver high-quality care and foster a sense of connection with both clients and the broader care team.

What is a Remote Behavioral Health job?

A Remote Behavioral Health job involves providing mental health support and counseling services to clients via telehealth platforms. Professionals in this field, such as therapists, counselors, and social workers, conduct virtual sessions to assess, diagnose, and treat various behavioral and emotional issues. These roles often require licensure, strong communication skills, and experience with telehealth technology. Remote behavioral health jobs offer flexibility while ensuring clients receive necessary mental health care from a distance.

What are the most commonly searched types of Behavioral Health jobs in Raleigh, NC? The most popular types of Behavioral Health jobs in Raleigh, NC are:
What are popular job titles related to Remote Behavioral Health jobs in Raleigh, NC? For Remote Behavioral Health jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Behavioral Health jobs in Raleigh, NC look for? The top searched job categories for Remote Behavioral Health jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Behavioral Health jobs? Cities near Raleigh, NC with the most Remote Behavioral Health job openings:
Remote Behavioral Health jobs near you
Infographic showing various Remote Behavioral Health job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% As Needed, 36% Full Time, and 60% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,108 per year, or $24.1 per hour.
Provider Support Line Specialist (Full-time Remote, North Carolina Based)

Provider Support Line Specialist (Full-time Remote, North Carolina Based)

Alliance

Morrisville, NC • On-site, Remote

$22.90 - $29.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Provider Support Line Specialist handles calls from providers and answers questions about joining the network, contracts, enrollment, billing, member information, navigating the EHR, claims submissions, authorization requests, onboarding into our network, troubleshooting various technology platforms, and NCTracks
The Provider Helpdesk is open Monday through Saturday 7AM to 6:30PM, Employee schedules may vary to cover the Helpdesk and will include working holidays.
This position is full-time remote opportunity. The selected candidate must reside in North Carolina.
Responsibilities & Duties
Provide coverage of the Provider Network Helpdesk phone within Department expectations
  • Guide providers through process of initiating credentialing during times of network expansion
  • Assist providers in navigating the EHR and other portal platforms
  • Respond to requests for information in writing and over email
  • Assist providers in navigating the provider handbook, the Alliance website, forms lists, and other resources
  • Assist providers by troubleshooting basic IT issues, including resetting and changing passwords
  • Assist providers in navigating NCTracks
  • Respond to question regarding claims and UM requirements
  • Conduct research across agency procedures, software, and agency contacts to correctly respond to complex provider questions
  • Identify and report trends of requests/communications that come through the Helpdesk and communicate information to Supervisor
  • Contact Providers regarding use of EHR calendar, and maintaining the agency listing

Maintain departmental resources and provide administrative support
  • Assist in maintaining list of provider specialties
  • Maintain departmental Agency Listing to include basic information on physical health, behavioral health, IPRS, Spanish-Speaking, crisis, and enhanced-service providers
  • Maintain Insurance tracking database, current availability, and contract status of providers
  • Document work in supported software to meet expectations of oversight agencies
  • Screen and route materials
  • Provide receptionist and telephone services
  • Proofread documents as requested
  • Monitor and complete tasks related to incoming emails in the department inbox.

Knowledge, Skills, & Abilities
  • Knowledge of computerized record-keeping techniques
  • Knowledge of and experience with records, reports and file maintenance.
  • Proficient with Microsoft Office suite
  • Proficient with grammar, spelling, punctuation and vocabulary
  • Skilled at organizing work to meet schedules and timelines
  • Ability to read, interpret and disseminate information regarding state laws, rules, regulations and policies related to enrollment
  • Ability to communicate effectively both in oral and written form
  • Ability to understand and follow oral and written directions
  • Ability to exercise tact and discretion in working with confidential or sensitive information
  • Ability to work independently with little direction
  • Ability to establish and maintain effective working relationships with others
  • Ability to analyze situations accurately and adopt an effective course of action

Minimum Education & Experience
High School diploma or equivalent and three (3) years of office experience;
or
Bachelor's degree in Business or a closely related field
Preferred:
Healthcare experience preferred.
Salary Range
$22.90 -$29.19/hourly
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply