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Remote Arbitrator Jobs (NOW HIRING)

OPENLANE

Arbitration Specialist (Remote)

$60K/yr

We are seeking an Arbitration Support Representative with experience in the automotive field and customer service environment. You will be part of the Arbitration Support team responsible for ...

SLR Search

Remote Litigation Defense Attorney

Houston, TX · Remote

$170K - $200K/yr

Remote Litigation Defense Attorney Benefits - Starting Salary targeting $170K-200K range - Annual ... arbitration preparation. - Active membership in the California State Bar; strong academic ...

HaloMD

Arbitration Supervisor - State IDR

Dallas, TX · Remote

Who We Are HaloMD is a fast-growing arbitration and medical billing company on a mission to ... Fully Remote - Work from anywhere within the United States with reliable high-speed internet.

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Remote Arbitrator information

What is a remote arbitrator?

A remote arbitrator is a neutral third party who resolves disputes between two or more parties through arbitration, but conducts the process online or virtually instead of in person. Remote arbitrators use video conferencing, secure document sharing, and other digital tools to hear cases, review evidence, and make binding decisions. This approach allows parties to participate from different locations, saving time and travel costs while maintaining the confidentiality and formality of traditional arbitration.

How does a remote arbitrator effectively manage communication and maintain impartiality in a virtual setting?

As a remote arbitrator, clear and consistent communication is crucial for ensuring all parties feel heard and understood, despite not meeting in person. This often involves using secure video conferencing platforms and digital document management systems to facilitate hearings and share evidence. Maintaining impartiality requires setting clear ground rules, being transparent about procedures, and minimizing distractions or external influences during virtual sessions. Regularly updating parties on timelines and decisions also helps build trust and uphold fairness throughout the arbitration process.

What are the key skills and qualifications needed to thrive as a Remote Arbitrator, and why are they important?

To thrive as a Remote Arbitrator, you need a deep understanding of dispute resolution, legal frameworks, and relevant industry knowledge, often backed by a law degree or professional arbitration certification. Familiarity with online arbitration platforms, case management systems, and secure video conferencing tools is typically required. Strong impartiality, analytical thinking, and effective communication are crucial soft skills for facilitating fair and efficient resolutions remotely. These skills and qualifications ensure that arbitrators can deliver unbiased decisions and maintain procedural integrity in a remote environment.

What is the difference between Remote Arbitrator vs Remote Mediator?

AspectRemote ArbitratorRemote Mediator
CredentialsLegal or arbitration certifications, legal background often preferredTraining in conflict resolution or mediation, sometimes legal background
Work EnvironmentIndependent, often contractual, working remotely or in arbitration centersRemote or in-office, facilitating negotiations between parties
Industry UsageLegal, corporate, and government sectors for dispute resolutionLegal, community, and corporate sectors for dispute resolution

Remote Arbitrators and Remote Mediators both facilitate dispute resolution remotely, but Arbitrators make binding decisions, while Mediators help parties reach voluntary agreements. Their credentials, work settings, and industry applications overlap, but their roles differ in authority and process.

More about Remote Arbitrator jobs
What cities are hiring for Remote Arbitrator jobs? Cities with the most Remote Arbitrator job openings:
What are the most commonly searched types of Arbitrator jobs? The most popular types of Arbitrator jobs are:
What states have the most Remote Arbitrator jobs? States with the most job openings for Remote Arbitrator jobs include:
What job categories do people searching Remote Arbitrator jobs look for? The top searched job categories for Remote Arbitrator jobs are:
Remote Arbitrator jobs near you
Infographic showing various Remote Arbitrator job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 4% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.
Arbitration Specialist (Remote)

Arbitration Specialist (Remote)

OPENLANE

Remote

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Openlane rating

7.4

Company rating: 7.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

4th of 16 rated auctioneers

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
We're Looking For:
We are seeking an Arbitration Support Representative with experience in the automotive field and customer service environment. You will be part of the Arbitration Support team responsible for reviewing and resolving buyer-seller arbitration cases. You will be involved in researching and verifying information, analyzing data, and preparing case resolutions within a CRM database. In this role, you will have the opportunity to use your expertise in procedural fairness, independent judgment, and adherence to company policies and applicable laws. The ideal candidate will have 2+ years of experience in arbitration support or a related field.
You Are:
  • Customer Focused. You will maintain a fair, consistent, and balanced marketplace for both buyers and sellers on OPENLANE.
  • Analytical. You will review complex arbitration cases and customers to find fair solutions.
  • Informative. You can effectively communicate information to stakeholders, ensuring that everyone is well-informed and equipped with the necessary details.

You Will:
  • Investigate and resolve customer arbitration claims efficiently and effectively.
  • Utilize analytics to identify trends and opportunities for enhancing customer experience and productivity.
  • Listen attentively to customer descriptions of issues and clarify mechanical, cosmetic, title, or general concerns.
  • Verify vehicle condition data from inspection reports and confirm accuracy.
  • Mediate disputes and negotiate repairs or pricing to reach mutually agreeable solutions, ensuring customer satisfaction and buyer retention.
  • Educate customers and OPENLANE employees on best practices and reasonable expectations regarding vehicle condition and reconditioning.
  • Maintain proactive communication with customers, ensuring acceptance and quality of resolutions
  • Collaborate with inspection and quality control teams to provide feedback and manage policy and goodwill loss effectively.

Who You Will Work With:
  • Reporting to the Sr. Arbitration Manager, this role will collaborate with given customers, inspection teams, and quality control teams on a regular basis.

Must Have's:
  • Minimum of 2 years of hands-on experience in the automotive, mechanical, or body shop industry, demonstrating a solid understanding of the field.
  • Positive attitude, exceptional follow-up skills, basic computer literacy, and a strong commitment to teamwork are essential requirements for this role.
  • Outstanding customer service orientation with excellent communication abilities, ensuring a positive and satisfactory experience for customers.
  • Proficiency in utilizing CRM software, leveraging its functionalities to effectively manage customer interactions and maintain accurate records.

Nice to Have's:
  • Ability to analyze a process and suggest/develop improvements.
  • Experience using Google Suite offerings and Slack.

What We Offer:
  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Annual Salary: $60,000.00 - $60,000.00 USD
(Depending on experience, skill set, qualifications, and other relevant factors.)

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