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Remote Amazon Tier 3 Jobs (NOW HIRING)

Koniag

Tier I Customer Support Representatives (REMOTE)

$17.50 - $22.25/hr

This is a remote position. We offer competitive compensation and an extraordinary benefits package ... Escalate complex issues to appropriate Tier II or Tier III support teams when necessary ...

Team8

Team8- Cyber Startup Technical Support Engineer

$90K - $150K/yr

Remote, PST time zone Salary range: 90,000 to 150,000 USD annually, depending on experience and ... You will act as a senior technical authority with a Tier 3/4 mindset, while also helping build the ...

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All JobsRemote Amazon Tier 3 Jobs

Remote Amazon Tier 3 information

See salary details

$55.5K

$104.1K

$151.5K

How much do remote amazon tier 3 jobs pay per year?

As of Jun 29, 2026, the average yearly pay for remote amazon tier 3 in the United States is $104,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Tier 3 position at Amazon?

A Tier 3 position at Amazon typically refers to a mid-level support or technical role within the company's customer service or technical teams. Employees in this tier handle complex issues, require specific skills or certifications, and often work in a structured environment with defined procedures. The role may involve troubleshooting, problem resolution, and using internal tools to assist customers or support operations.

What are level 3 jobs in Amazon?

Level 3 jobs at Amazon typically refer to entry-level or early-career roles, such as Customer Service Associates or Warehouse Associates, which often require basic skills and may involve training. These positions usually have standard schedules, and employees may need to pass background checks or assessments to qualify.

How much does Amazon L3 make per hour?

Amazon Level 3 (L3) associates typically earn around $15 to $20 per hour, depending on location and experience. This role often involves warehouse tasks, and pay rates can vary based on regional minimum wages and company policies.

What is the difference between Remote Amazon Tier 3 vs Remote Amazon Tier 2?

AspectRemote Amazon Tier 3Remote Amazon Tier 2
Required CredentialsAmazon certifications, relevant technical skillsSimilar certifications, more experience preferred
Work EnvironmentRemote, team collaboration toolsRemote, often more autonomous roles
Employer & Industry UsageAmazon logistics and operationsAmazon customer service and support

Remote Amazon Tier 3 roles typically require specific certifications and technical skills, focusing on logistics or operations, while Remote Amazon Tier 2 positions often involve customer support with similar credentials but may demand more experience. Both roles are remote and widely used within Amazon's diverse departments, but they differ in responsibilities and specialization.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote positions, including roles like Remote Amazon Tier 3, across various departments. These jobs often require specific skills, such as customer service or technical knowledge, and may involve remote work tools and flexible schedules. Job availability can vary based on current company needs and location-specific policies.
More about Remote Amazon Tier 3 jobs
What cities are hiring for Remote Amazon Tier 3 jobs? Cities with the most Remote Amazon Tier 3 job openings:
What are the most commonly searched types of Amazon Tier 3 jobs? The most popular types of Amazon Tier 3 jobs are:
What states have the most Remote Amazon Tier 3 jobs? States with the most job openings for Remote Amazon Tier 3 jobs include:
What job categories do people searching Remote Amazon Tier 3 jobs look for? The top searched job categories for Remote Amazon Tier 3 jobs are:
Remote Amazon Tier 3 jobs near you
Infographic showing various Remote Amazon Tier 3 job openings in the United States as of June 2026, with employment types broken down into 15% Full Time, 74% Part Time, and 11% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $104,124 per year, or $50.1 per hour.

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time)

Govcio LLC

Remote

$65 - $70/hr

Part-time

Posted 25 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

114th of 206 rated it services

Job description

GovCIO is currently hiring for VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time), to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.
Responsibilities
  • Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB).
  • Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medication administration (BCMA), state prescription monitoring program, CMOP processing, MOCHA order checks, and Inbound eRx
  • Support VistA KIDS components and interfaces and maintain system integrations with dependent applications.
  • Collaborate with Tier 3, Engineering, DevOps, Product, and external vendors for root cause resolution and long-term fixes.
  • Create and maintain documentation including, troubleshooting guides,
  • Communicate clearly and professionally with customers, stakeholders, and senior IT staff; prepare briefings and participate in technical discussions.
  • Provide mentorship and technical support to Tier 1 personnel, sharing knowledge and best practices.

Qualifications
Bachelor's with 15 years (or commensurate experience)
Required Skills and Experience
  • Proficiency with VistA Pharmacy namespaces and their interactions with core medication management workflows.
  • Hands-on experience with KIDS patching, VistA infrastructure, and cross-namespace dependency validation.
  • Familiarity with NCPDP SCRIPT standards (Inbound eRx) and supporting DSCSA regulatory updates and application changes across PCS Pharmacy systems.
  • Understanding of FDB-based drug interaction systems, MOCHA logic, PGx enhancements, and medication order checks.
  • Familiarity with AMPL-GUI communication workflows.
  • Experience with federal security policies, , and PHI handling requirements.
  • Ability to interpret logs and message payloads in Vista pharmacy-related technologies.
  • Understanding information security policies and best practices for safeguarding systems and data.
  • Strong written and verbal communication skills, with a demonstrated ability to produce clear technical documentation, reports, and briefings.
  • Ability to collaborate effectively with Tier 1, Tier 3, engineering teams, developers, and external stakeholders to resolve issues and implement improvements.
  • Strong organizational skills with the ability to manage multiple tasks, incidents, and priorities concurrently.
  • Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Preferred Skills and Experience
  • Hands-on experience with VistA KIDS and related interfaces (especially for roles supporting VA or healthcare systems).

Posted Salary Range
USD $65.00 - USD $70.00 /Hr.

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