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Remote Amazon Connect Jobs (NOW HIRING)

Senior Amazon Connect Developer

$125K - $165K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

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Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Senior Amazon Connect Developer

Concord, NC · Remote

$105K - $138K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Amazon Connect Architect

$64.50 - $85/hr

Integrate Amazon Connect with third-party CRMs and enterprise systems * Design streaming APIs ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems ...

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Remote Amazon Connect information

See salary details

$64.5K

$115.6K

$152.5K

How much do remote amazon connect jobs pay per year?

As of Jul 6, 2026, the average yearly pay for remote amazon connect in the United States is $115,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $142,500.00 per year, depending on experience, location, and employer.

What is a Remote Amazon Connect job?

A Remote Amazon Connect job typically involves working with Amazon Connect, a cloud-based contact center service offered by Amazon Web Services (AWS), from a remote location. Professionals in these roles may be responsible for setting up, managing, or supporting Amazon Connect environments, integrating it with other systems, or assisting customers and users. Common positions include technical support, solutions architect, customer service representative, or cloud engineer. These jobs allow individuals to work from home or any location with internet access, providing flexibility and access to global opportunities.

What is the difference between Remote Amazon Connect vs Remote Customer Service Representative?

AspectRemote Amazon ConnectRemote Customer Service Representative
Required CredentialsBasic technical knowledge, customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentCloud-based contact center platform, remote setupHome office or call center, remote or hybrid
Industry UsageUsed by companies implementing Amazon Connect for customer interactionsUsed across various industries for customer support roles
Job FocusManaging Amazon Connect platform, technical troubleshootingHandling customer inquiries, resolving issues

Remote Amazon Connect roles focus on managing and supporting the Amazon Connect platform, requiring technical skills. Remote Customer Service Representatives handle customer inquiries across industries, often with less technical training. Both roles are remote but differ in technical complexity and responsibilities.

What are some common challenges faced when working remotely as an Amazon Connect specialist, and how can they be addressed?

Remote Amazon Connect specialists often encounter challenges such as troubleshooting complex cloud contact center issues without in-person support and maintaining effective communication with distributed teams. To address these, it's important to leverage collaboration tools (like Slack and video conferencing), document solutions thoroughly, and proactively schedule regular check-ins. Additionally, staying current with Amazon Connect updates and best practices through online communities and AWS resources can help specialists resolve issues efficiently and remain productive in a remote environment.

What are the key skills and qualifications needed to thrive as a Remote Amazon Connect Specialist, and why are they important?

To excel as a Remote Amazon Connect Specialist, you need a deep understanding of cloud-based contact center solutions, telephony systems, and experience with AWS services such as Amazon Connect, Lambda, and S3. Familiarity with call flow design tools, APIs, and AWS certifications like AWS Certified Solutions Architect or AWS Certified Developer are highly beneficial. Strong problem-solving abilities, clear communication, and the capacity to work independently make candidates stand out in remote settings. These skills and qualifications are essential to effectively deploy, optimize, and support scalable customer contact solutions while collaborating remotely with teams and clients.
More about Remote Amazon Connect jobs
What cities are hiring for Remote Amazon Connect jobs? Cities with the most Remote Amazon Connect job openings:
What are the most commonly searched types of Amazon Connect jobs? The most popular types of Amazon Connect jobs are:
What states have the most Remote Amazon Connect jobs? States with the most job openings for Remote Amazon Connect jobs include:
Infographic showing various Remote Amazon Connect job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $115,565 per year, or $55.6 per hour.

Amazon Connect Developer Remote

ESRhealthcare and EXEC STAFF RECRUITERS

New York, NY • Remote

Full-time

Posted 5 days ago


Job description

: Amazon Connect Developer Remote

Job Description:

We are looking for an experienced Amazon Connect Developer to design, develop, and maintain cloud-based contact center solutions using Amazon Connect and related AWS services. The ideal candidate will have strong hands-on experience in building scalable, high-performing customer engagement solutions.

Key Responsibilities:

Design and implement contact center solutions using Amazon Connect

Develop and configure contact flows, routing strategies, and IVR solutions

Integrate Amazon Connect with AWS services such as Lambda, Lex, S3, DynamoDB, and Kinesis

Build APIs and backend services to support contact center functionality

Troubleshoot and resolve issues related to call flows, integrations, and performance

Work closely with business stakeholders to gather requirements and translate them into technical solutions

Ensure high availability, security, and scalability of the system

Maintain documentation for solutions and processes

Required Skills:

Strong experience with Amazon Connect development

Hands-on experience with AWS services (Lambda, API Gateway, S3, DynamoDB, CloudWatch)

Knowledge of IVR design and contact flow development

Experience with REST APIs and system integrations

Familiarity with AWS Lex (chatbots) is a plus

Good understanding of networking and telephony concepts

Strong problem-solving and debugging skills

Preferred Qualifications:

Experience in contact center migration to cloud (Amazon Connect)

AWS certifications (preferred but not mandatory)

Experience with CRM integrations (Salesforce, ServiceNow, etc.)

Knowledge of scripting languages (Python, Node.js)

Soft Skills:

Strong communication and collaboration skills

Ability to work independently in a remote environment

Detail-oriented with a focus on delivering high-quality solutions

Work Authorization (Need expiry date if applicable)

Availability for interview (Date / time EST / CST / MST / PST)

Expected Pay