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Remote Agent Jobs in Rochester, NY (NOW HIRING)

HMG Careers

Remote Sales and Service Agent

Rochester, NY · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

HMG Careers

Sales and Service Agent Remote

Rochester, NY · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life-long residual income through renewals. * Unionized position with stock options. * Excellent benefits ...

Aleron

3D Piping Designer

Rochester, NY · Remote

Fully Remote Salary: $110k - $120k 8% bonus Health, Dental, Vision, 401K match, PTO, Paid Holidays ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Honest Health

Population Health Manager

Rochester, NY · On-site +1

... agent supporting the partnership between Honest Health and our partner practices. Your focus will ... The position is remote, but you must be located in or near Rochester, NY due to the frequency with ...

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See Rochester, NY salary details

$8

$26

$59

How much do remote agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote agent in Rochester, NY is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.60 and $35.72 per hour, depending on experience, location, and employer.

What is a Remote Agent job?

A Remote Agent is a professional who works from home or another remote location to provide customer service, sales, technical support, or other services for a company. They typically communicate with clients via phone, email, or chat and use digital tools to perform their tasks. This role requires strong communication skills, the ability to work independently, and a reliable internet connection. Many companies hire Remote Agents to handle customer inquiries, process transactions, or troubleshoot technical issues.

What are the key skills and qualifications needed to thrive in the Remote Agent position, and why are they important?

To excel as a Remote Agent, you need strong customer service abilities, effective communication skills, and proficiency with computers, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and secure remote connectivity tools is usually required. Standout candidates are self-motivated, organized, and able to manage their time independently while remaining engaged with a virtual team. These skills are crucial for efficiently resolving customer inquiries, meeting performance goals, and maintaining productivity in a remote work environment.

What are some common challenges faced by Remote Agents, and how can they be managed?

Remote Agents often contend with staying motivated and focused without in-person supervision, as well as handling high volumes of customer interactions throughout the day. Managing distractions at home, maintaining effective communication with team members, and troubleshooting technical issues independently are typical hurdles. Successful Remote Agents establish a dedicated workspace, set clear daily routines, and leverage available communication platforms to stay connected with colleagues and supervisors. Companies frequently offer training and ongoing support to help agents navigate these challenges and ensure a positive remote work experience.
More about Remote Agent jobs
What are the most commonly searched types of Agent jobs in Rochester, NY? The most popular types of Agent jobs in Rochester, NY are:
What are popular job titles related to Remote Agent jobs in Rochester, NY? For Remote Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Agent jobs in Rochester, NY look for? The top searched job categories for Remote Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Agent jobs? Cities near Rochester, NY with the most Remote Agent job openings:
Remote Agent jobs near you
Infographic showing various Remote Agent job openings in Rochester, NY as of May 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Remote Sales and Service Agent

HMG Careers

Rochester, NY • Remote

$69K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

What We Offer:

  • Remote, work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual income through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional training with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexible hours: this is a fulltime career, but you can choose when you work.
  • Opportunities for advancement and recognition as we promote from within.
  • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learn and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality: a positive and approachable demeanor.
  • A strong desire to help others: provide valuable advice and services.
  • Effective Communication Skills: your ability to connect with others is crucial.
  • Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain an LLQP license.
  • Basic computer literacy is essential.
  • Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provide to schedule virtual meetings with clients.
  • Present benefit programs to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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