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440 Agent Jobs in Rochester, NY (NOW HIRING)

Meenan

Customer Care Agent

Hopewell, NY · On-site

$15.75 - $21/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Star Group LP

Customer Care Agent

Hopewell, NY · On-site

$18 - $20/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

GEICO

entry level sales agent

Batavia, NY · On-site

Insurance Sales/Service Agent Join the GEICO Local Office - Batavia Sales Team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a long-term and rewarding ...

GEICO

entry level sales agent

Batavia, NY · On-site

Insurance Sales/Service Agent Join the GEICO Local Office - Batavia Sales Team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a long-term and rewarding ...

GEICO

entry level sales agent

Batavia, NY · On-site

Insurance Sales/Service Agent Join the GEICO Local Office - Batavia Sales Team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a long-term and rewarding ...

GEICO

entry level sales agent

Batavia, NY · On-site

Insurance Sales/Service Agent Join the GEICO Local Office - Batavia Sales Team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a long-term and rewarding ...

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All Jobs440 Agent Jobs440 Agent Jobs in Rochester, NY

440 Agent information

See Rochester, NY salary details

$24.7K

$64.2K

$119.9K

How much do 440 agent jobs pay per year?

As of May 28, 2026, the average yearly pay for 440 agent in Rochester, NY is $64,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 440 Agent, and why are they important?

To thrive as a 440 Agent (Customer Representative) in insurance, you need a solid understanding of insurance products, risk assessment, and Florida state licensing as a 4-40 Customer Representative. Familiarity with agency management systems, quoting software, and customer relationship management (CRM) tools is typically required. Strong interpersonal skills, attention to detail, and the ability to build trust with clients set top-performing agents apart. These skills and qualifications ensure accurate policy handling, regulatory compliance, and excellent customer service in a competitive insurance market.

What are some common challenges faced by 440 Agents when handling multiple client accounts simultaneously?

440 Agents, who are licensed to sell property and casualty insurance in Florida, often manage a high volume of client accounts with diverse insurance needs. Balancing timely customer service, accurate policy management, and compliance with state regulations can be challenging, especially during peak renewal periods or after natural disasters. Effective organization, strong communication skills, and proficiency with agency management software are essential to ensure clients receive prompt and accurate service. Regular training and collaboration with underwriters and claims adjusters also help agents stay updated and efficiently resolve issues.

What is a 440 agent?

A 440 agent, also known as a Customer Representative, is a licensed insurance professional in Florida authorized to transact insurance under the supervision of a general lines agent. The 440 license allows individuals to assist customers with insurance policies, provide quotes, explain coverage options, and handle routine policy changes, but not to sell insurance independently. This role is commonly found in insurance agencies, where 440 agents support the sales and service process for personal and commercial insurance lines.

What is the difference between 440 Agent vs 440 Security Guard?

Aspect440 Agent440 Security Guard
Required CredentialsSecurity license, background checkSecurity license, background check
Work EnvironmentSecurity agencies, private clientsPrivate or public property, events
Employer & IndustrySecurity firms, corporate clientsSecurity companies, organizations
Common Search/ComparisonYesYes

The comparison between 440 Agent and 440 Security Guard shows that both roles require similar credentials, such as security licenses and background checks. They often work in security agencies or private settings, serving clients across various industries. While their duties may overlap, 440 Agents may have additional responsibilities like investigations or specialized security tasks, whereas Security Guards focus on patrol and access control. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to 440 Agent jobs in Rochester, NY? For 440 Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching 440 Agent jobs in Rochester, NY look for? The top searched job categories for 440 Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for 440 Agent jobs? Cities near Rochester, NY with the most 440 Agent job openings:
440 Agent jobs near you
Customer Care Agent

Customer Care Agent

Meenan

Hopewell, NY • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Retirement

Posted 15 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Apply