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Insurance Agent Jobs in Rochester, NY (NOW HIRING)

Insurance Sales Agent

Rochester, NY · On-site

$45K - $75K/yr

Insurance Sales Agent Built Different. Built to Win Together. At Howard Hanna Insurance Services, we're not just building a sales team - we're building a culture of growth, accountability, and shared ...

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Insurance Agent information

See Rochester, NY salary details

$24.7K

$64.2K

$119.9K

How much do insurance agent jobs pay per year?

As of Aug 1, 2026, the average yearly pay for insurance agent in Rochester, NY is $64,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,000.00 per year, depending on experience, location, and employer.

What Does an Insurance Agent Do?

Insurance agents contact potential customers to sell car, home, travel, medical, or life insurance policies. Insurance agents inform customers of policy terms and work directly with customers to renew, change, or transfer policies. Also, insurance agents gather and analyze customer information then use this to identify the most appropriate policies. Insurance agents provide customer service, conduct research about customer needs, and deliver presentations about policy options.

What are the key skills and qualifications needed to thrive as an Insurance Agent, and why are they important?

To thrive as an Insurance Agent, you need a solid understanding of insurance products, sales techniques, and relevant regulations, often supported by a state insurance license. Familiarity with customer relationship management (CRM) software and quoting systems is typically required. Strong interpersonal skills, active listening, and persuasive communication help agents build trust and effectively address client needs. These competencies are vital for meeting sales targets, ensuring compliance, and maintaining long-term client relationships.

What is the difference between Insurance Agent vs Insurance Broker?

AspectInsurance AgentInsurance Broker
CredentialsLicensed to sell policies for specific insurance companiesLicensed to represent multiple insurance companies and offer a variety of policies
Work EnvironmentTypically employed by an insurance company or agencyWorks independently or for brokerage firms, representing multiple insurers
Employer & Industry UsageInsurance companies, agenciesBrokerage firms, independent agencies
Search & Comparison IntentLooking for agents to buy policies from specific insurersSeeking brokers who can compare policies across multiple insurers

While both Insurance Agents and Insurance Brokers assist clients with insurance policies, agents usually represent a single insurer, whereas brokers work independently to compare options across multiple companies. Understanding these differences helps you choose the right professional for your insurance needs.

Why do most insurance agents quit?

Many insurance agents quit due to the high level of competition, inconsistent income, and the pressure to meet sales targets. The job often requires strong interpersonal skills, self-motivation, and resilience, which can be challenging over time. Additionally, the reliance on commissions means income stability can be uncertain, leading some to leave the profession.

Is it hard to make money as an insurance agent?

Making money as an insurance agent can vary based on experience, sales skills, and the ability to build a client base. Income often depends on commissions from policies sold, and success typically requires persistence, networking, and product knowledge. Some agents earn substantial income, while others may find it challenging initially.

What are some common challenges Insurance Agents face when building their client base, and how can they overcome them?

Insurance Agents often encounter challenges such as establishing trust with new clients, differentiating themselves in a competitive market, and managing client rejections. To overcome these obstacles, agents typically focus on building strong relationships through personalized service, maintaining up-to-date product knowledge, and leveraging networking opportunities. Successful agents also use digital marketing tools and referrals to expand their reach and consistently follow up with prospects to nurture long-term relationships.

What kind of insurance agent gets paid the most?

High-earning insurance agents often specialize in commercial or high-net-worth client insurance, such as business or luxury asset coverage. Agents with advanced certifications, strong sales skills, and a focus on complex policies tend to earn higher commissions and salaries.

What does an Insurance Agent do?

An Insurance Agent helps clients choose and purchase insurance policies that best fit their needs, such as health, life, auto, or property insurance. They assess clients' financial situations, explain various insurance options, and guide them through the application process. Insurance Agents also provide ongoing customer service, assist with policy changes, and help clients file claims when necessary. Their role requires strong communication and sales skills, as well as a thorough understanding of insurance products and regulations.

Is being an insurance agent worth it?

Insurance agents sell policies and advise clients on coverage options, often working on commission which can lead to variable income. The role requires strong communication skills, industry knowledge, and licensing, with job stability depending on market demand and individual performance.
What are the most commonly searched types of Insurance Agent jobs in Rochester, NY? The most popular types of Insurance Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Agent jobs? Cities near Rochester, NY with the most Insurance Agent job openings:
Infographic showing various Insurance Agent job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $64,155 per year, or $30.8 per hour.

Insurance Agent $40K - $60K per experience

J. James Wolfe Insurance Company, Inc

Canandaigua, NY

$40K - $60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New


Job description

Join Our Team as an Insurance Agent!

The Wolfe Insurance Agency is an established Independent Insurance Agency. We have served the Finger Lakes Region since 1974. Our customers are a part of our family; we are a part of our community! We are the well-known face folks look to for help when the unexpected and difficult happens.

Daily Responsibilities of the Customer Service Insurance Agent:

  • Develop and maintain client relationships
  • Assess clients' insurance needs and recommend suitable coverage options
  • Provide quotes and sell the insurance best suited to each client
  • Explain policy features, benefits, and exclusions to clients
  • Provide excellent customer service by addressing client inquiries and resolving any issues
  • Analyze clients' current insurance policies and make recommendations for improvements or additional coverage
  • Process policy applications, endorsements, and renewals
  • Submit client's claims and follow-up
  • Collaborate with underwriters, adjusters, and other insurance professionals to ensure client satisfaction

Required Skills for our Customer Service Insurance Agent:

  • Personal Lines Insurance experience
  • Active Property and Casualty License
  • Proven experience and delight in customer service roles
  • Strong communication and interpersonal skills by phone, in person, and through written and electronic correspondence
  • Ability to work independently as well as collaborate with a team
  • High level of organizational skills and attention to detail and follow-through
  • Ability to prioritize job tasks
  • Proficiency in using computer systems and software for policy management
  • Consistent attendance and solid work ethic
  • Work onsite in the office

Front-Runner Insurance Agent Skills:

  • Good experience with Erie Insurance and reference from Erie Insurance Rep.

Salary and Benefits:

This position offers a competitive salary ranging from $40,000 to $60,000 per year, salary commensurate with experience. In addition, we offer a comprehensive benefits package that includes a 401(k) matching plan, flexible schedules, paid vacation and sick time, paid parental leave, earned wage access, and paid short-term disability. We are planning to offer a health and dental insurance plan on the NYS Marketplace for our employees beginning September 2026, and are offering a specific health insurance reimbursement allowance until then. Being a small business, we treat our staff as if they are family, with support and opportunities to grow. We cover costs for all continuing education related to your license and position in the company.

Company Information:

The J. James Wolfe Agency is a family-owned and operated Independent Insurance Agency. We're located in Canandaigua, NY. We've been serving the FingerLakes and Greater Rochester area since 1974, with customers across NY State. We treat our customers as if they are a (well-liked) part of our family. Other agencies may offer similar coverage, but our renowned service comes with a personal touch. When you're ready to enjoy the comfortable, trustworthy service of the area's largest locally owned Insurance Agency, we're here for you.

DEI Statement:

At J. James Wolfe Agency, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in all its forms enriches our company culture and enhances our ability to serve our customers effectively.

EEO Statement:

J. James Wolfe Agency is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is free from any form of discrimination based on race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.


Employment Type: Full Time
Salary: $40,000 - $60,000 Annual
Bonus/Commission: No