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Online Insurance Agent Jobs in Rochester, NY (NOW HIRING)

Howard Hanna Holdings

Insurance Sales Agent

Rochester, NY · On-site

$45K - $75K/yr

Insurance Sales Agent Built Different. Built to Win Together. At Howard Hanna Insurance Services, we're not just building a sales team - we're building a culture of growth, accountability, and shared ...

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All JobsOnline Insurance Agent JobsOnline Insurance Agent Jobs in Rochester, NY

Online Insurance Agent information

See Rochester, NY salary details

$24.7K

$64.2K

$119.9K

How much do online insurance agent jobs pay per year?

As of Aug 2, 2026, the average yearly pay for online insurance agent in Rochester, NY is $64,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Online Insurance Agent vs Insurance Broker?

AspectOnline Insurance AgentInsurance Broker
CredentialsTypically requires insurance licenses and certificationsRequires similar licenses and certifications
Work EnvironmentOperates mainly online or remotely, interacting via digital platformsWorks independently or with agencies, often meeting clients in person or online
Employer & Industry UsageWorks for insurance companies or agencies, selling policies directlyRepresents clients, comparing policies from multiple insurers
Search & Comparison IntentPeople look for online agents to buy policies directlyPeople compare options through brokers for best coverage and rates

Online Insurance Agents primarily sell policies directly from insurance companies via digital channels, focusing on online interactions. Insurance Brokers act as intermediaries, helping clients find the best coverage across multiple insurers. Both roles require similar licenses but differ in their client engagement and sales approach.

How much do virtual insurance agents make?

Virtual insurance agents typically earn between $30,000 and $70,000 annually, depending on experience, sales performance, and the company. Many agents work on a commission-based structure, which can significantly impact total earnings, and some may also receive bonuses or incentives for meeting sales targets.

What is the best insurance company to work for remotely?

For online insurance agents, companies known for remote work include State Farm, Progressive, and Liberty Mutual, which offer flexible schedules and remote positions. These companies often provide training, certifications, and support for remote agents to succeed in a virtual environment.

What Does an Online Insurance Agent Do?

As an online insurance agent, your duties are to sell insurance policies to customers or help an existing customer to update or renew their benefits or insurance package. Your responsibilities include contacting leads, discussing different types of insurance options, and helping customers to fill out the appropriate paperwork and documentation. Many large insurance companies now have virtual portals where online insurance agents interact with customers via live chat or video conference platforms. You can choose to specialize in auto insurance, medical insurance, life insurance, home insurance, or travel insurance, to name a few.

Can you be an insurance agent remotely?

Yes, online insurance agents can work remotely, often using digital communication tools and customer management software. Many insurance companies offer remote positions that require licensing, strong communication skills, and familiarity with online platforms. Remote work allows flexibility but may require adherence to licensing and regulatory requirements specific to the region.

How can I make 2000 a week working from home?

Online insurance agents can earn $2,000 or more weekly by building a client base, providing excellent service, and working efficiently. Success depends on sales skills, product knowledge, and the ability to generate leads through digital marketing or networking, often requiring certifications and a flexible schedule.

What does an Online Insurance Agent do?

An Online Insurance Agent helps clients find, compare, and purchase various types of insurance policies—such as health, auto, home, or life insurance—through digital platforms. They answer customer inquiries via email, chat, or phone, guide clients through the application process, and provide quotes based on clients’ needs. These agents often work remotely, using online tools to assess risks, complete paperwork, and ensure clients have the right coverage. Their primary goal is to make buying insurance convenient and accessible while offering knowledgeable support.

How does an Online Insurance Agent typically collaborate with underwriters and claims specialists?

As an Online Insurance Agent, you will regularly liaise with underwriters to clarify client risk profiles and ensure appropriate policy recommendations. You may also coordinate with claims specialists to facilitate smooth claim processing for clients, providing updates and helping resolve any issues. This collaborative environment requires clear communication skills and a proactive approach to problem-solving, as you act as a key point of contact between customers and different internal teams.

What are the key skills and qualifications needed to thrive as an Online Insurance Agent, and why are they important?

To thrive as an Online Insurance Agent, you need a solid understanding of insurance products, sales techniques, and relevant state licensing. Familiarity with customer relationship management (CRM) software, digital communication tools, and quoting systems is typically required. Strong interpersonal skills, active listening, and the ability to build trust virtually help agents stand out in this role. These skills and qualities are vital for effectively advising clients, closing sales online, and maintaining compliance in a highly competitive digital marketplace.
More about Online Insurance Agent jobs
What are the most commonly searched types of Insurance Agent jobs in Rochester, NY? The most popular types of Insurance Agent jobs in Rochester, NY are:
What are popular job titles related to Online Insurance Agent jobs in Rochester, NY? For Online Insurance Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Online Insurance Agent jobs in Rochester, NY look for? The top searched job categories for Online Insurance Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Online Insurance Agent jobs? Cities near Rochester, NY with the most Online Insurance Agent job openings:
Online Insurance Agent jobs near you
Infographic showing various Online Insurance Agent job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $64,155 per year, or $30.8 per hour.

Insurance Agent $40K - $60K per experience

J. James Wolfe Insurance Company, Inc

Canandaigua, NY

$40K - $60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New

Job description

Join Our Team as an Insurance Agent!

The Wolfe Insurance Agency is an established Independent Insurance Agency. We have served the Finger Lakes Region since 1974. Our customers are a part of our family; we are a part of our community! We are the well-known face folks look to for help when the unexpected and difficult happens.

Daily Responsibilities of the Customer Service Insurance Agent:

  • Develop and maintain client relationships
  • Assess clients' insurance needs and recommend suitable coverage options
  • Provide quotes and sell the insurance best suited to each client
  • Explain policy features, benefits, and exclusions to clients
  • Provide excellent customer service by addressing client inquiries and resolving any issues
  • Analyze clients' current insurance policies and make recommendations for improvements or additional coverage
  • Process policy applications, endorsements, and renewals
  • Submit client's claims and follow-up
  • Collaborate with underwriters, adjusters, and other insurance professionals to ensure client satisfaction

Required Skills for our Customer Service Insurance Agent:

  • Personal Lines Insurance experience
  • Active Property and Casualty License
  • Proven experience and delight in customer service roles
  • Strong communication and interpersonal skills by phone, in person, and through written and electronic correspondence
  • Ability to work independently as well as collaborate with a team
  • High level of organizational skills and attention to detail and follow-through
  • Ability to prioritize job tasks
  • Proficiency in using computer systems and software for policy management
  • Consistent attendance and solid work ethic
  • Work onsite in the office

Front-Runner Insurance Agent Skills:

  • Good experience with Erie Insurance and reference from Erie Insurance Rep.

Salary and Benefits:

This position offers a competitive salary ranging from $40,000 to $60,000 per year, salary commensurate with experience. In addition, we offer a comprehensive benefits package that includes a 401(k) matching plan, flexible schedules, paid vacation and sick time, paid parental leave, earned wage access, and paid short-term disability. We are planning to offer a health and dental insurance plan on the NYS Marketplace for our employees beginning September 2026, and are offering a specific health insurance reimbursement allowance until then. Being a small business, we treat our staff as if they are family, with support and opportunities to grow. We cover costs for all continuing education related to your license and position in the company.

Company Information:

The J. James Wolfe Agency is a family-owned and operated Independent Insurance Agency. We're located in Canandaigua, NY. We've been serving the FingerLakes and Greater Rochester area since 1974, with customers across NY State. We treat our customers as if they are a (well-liked) part of our family. Other agencies may offer similar coverage, but our renowned service comes with a personal touch. When you're ready to enjoy the comfortable, trustworthy service of the area's largest locally owned Insurance Agency, we're here for you.

DEI Statement:

At J. James Wolfe Agency, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in all its forms enriches our company culture and enhances our ability to serve our customers effectively.

EEO Statement:

J. James Wolfe Agency is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is free from any form of discrimination based on race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.


Employment Type: Full Time
Salary: $40,000 - $60,000 Annual
Bonus/Commission: No