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Remote 911 Dispatcher Jobs (NOW HIRING)

TridentCare

Vascular Access Dispatcher

Columbus, OH · Remote

This is a remote role; but must reside within 50 miles of the Columbus, OH office at 2550 Corporate ... The Vascular Dispatch Representative will interact and provide assistance to our tech team. Will ...

Trident Care

Vascular Access Dispatcher

Columbus, OH · Remote

$15 - $17/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH office at 2550 Corporate ... The Vascular Dispatch Representative will interact and provide assistance to our tech team. Will ...

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How much do remote 911 dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a remote 911 dispatcher?

A Remote 911 Dispatcher is responsible for answering emergency calls, assessing situations, and dispatching the appropriate emergency services, all while working from a remote location. They use specialized software and communication tools to coordinate with police, fire, and medical personnel. Strong multitasking, problem-solving, and communication skills are essential for handling high-pressure situations effectively. Remote dispatchers typically undergo training to ensure they follow protocols and respond appropriately to emergencies.

What skills and qualifications are needed to be a remote 911 dispatcher?

To thrive as a Remote 911 Dispatcher, you need excellent communication skills, strong attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent and specialized emergency dispatch training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and relevant certifications like Emergency Medical Dispatcher (EMD) are also important. Outstanding multitasking, active listening, and empathy help you excel in managing urgent situations and supporting individuals in distress. These skills are vital to accurately assess emergencies, prioritize responses, and coordinate critical services while working remotely.

What are the main challenges of working as a remote 911 dispatcher, and how is support provided in a virtual environment?

Working as a remote 911 dispatcher can present challenges such as managing high-stress situations without in-person team support and maintaining uninterrupted focus in a home environment. To address these challenges, agencies typically provide robust virtual training, ongoing access to supervisors, and digital communication channels for real-time team coordination. Dispatchers may also participate in regular online briefings and wellness check-ins to foster collaboration and well-being. Having a quiet, dedicated workspace and reliable internet connection are key to ensuring effective performance and minimizing distractions while handling critical calls.

How easy is it to get hired as a remote 911 dispatcher?

Getting hired as a remote 911 dispatcher typically requires relevant emergency communication experience, certification such as E911 or CPR, and strong communication skills. The hiring process often involves background checks, assessments, and training, making it moderately competitive depending on the employer and location.

How to become a remote 911 dispatcher?

To become a remote 911 dispatcher, candidates typically need a high school diploma or equivalent, completion of emergency dispatch training, and certification such as the APCO Public Safety Telecommunicator (PST) certification. Strong communication skills, the ability to multitask, and familiarity with dispatch software are essential, and some positions may require prior experience in emergency services or call centers.
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Remote 911 Dispatcher jobs near you
Infographic showing various Remote 911 Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Vascular Access Dispatcher

TridentCare

Columbus, OH • Remote

Part-time

Posted 7 days ago

TridentCare rating

6.8

Company rating: 6.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

This is a remote role; but must reside within 50 miles of the Columbus, OH office at 2550 Corporate Exchange Drive, 43231

Remote Part-Time Saturday/Sunday 3:30pm-12:00am EST

Join a team that makes a difference in patient's lives every day! 

TridentCare is the leading mobile diagnostics company in the nation.  We’re making a difference in lives of our patients every day!

The Vascular Dispatch Representative will interact and provide assistance to our tech team. Will relay case information to our mobile Vascular Nurses in the field and also work with reps at our various regional accounts. The position requires the agent to work in a dual role. The ability to dispatch cases to our tech team and also provide customer service to our accounts are equally important. The Dispatcher will assist and provide direction to the field nurse so that studies are completed in a timely manner.  The Dispatcher is expected to take between 90 and 130 calls per day.  The employee must maintain a professional demeanor at all times considering the sensitivity of the work.

Essential Duties and Responsibilities

  •    Assign Nurses to the proper general area and facilities as noted on the schedule.
  •    Page Nurses for “STAT”, ASAP and PRIORITY homes.
  •    Voice mail Nurses for 4 hour and 2 hour STAT turn around times.                             
  •    Communicate and report problems with house Supervisor and Field Supervisor.
  •    Inform clients of any delays of arrival and/or readings after 3-4 hours for regular cases.
  •    Must inform client of any delays after 1 hour for STAT cases.
  •    Must assist Nurses with a variety of daily needs (directions, case type, client info).
  •    Must be willing to cross-train into Customer Service role.
  •    Answer phones in a timely manner (within 3 rings)
  •    Flexible to assist with overflow orders (client orders)
  •    Must assign STAT cases within 10 minutes of appearing on screen.
  •    Must assign regular calls within 15 minutes of appearing on screen.
  •    Persistently dispatch all calls to Tech (page twice)
  •    Focus on assigned dispatch area, but must be aware of activity in other areas.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •       Ability to work independently and with a team.
  •       Strong customer service skills.
  •       Solid communication skills (verbal, written, and listening).
  •       Solid problem solving and decision making ability.
  •       Good organizational skills.
  •       Ability to execute and prioritize multiple tasks.
  •       Professional demeanor and appearance.
  •       Must be flexible and adaptable to change.
  •       Ability to build relationships (respect, trust, consensus) and motivate others.
  •       Encourage and inspire others
  •       Knowledge of customer service strategies.
  •       Solid analytical skills.
  •       Ability to work independently in a high volume environment.
  •       Knowledge of Medical Terminology a plus but not required.

Education and/or Experience

High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience

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