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Entry Level 911 Dispatcher Jobs (NOW HIRING)

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$21.94/hr

The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos ... This is an entry-level position with paid training provided. Callaway County is an Equal ...

City of Winter Garden

911 Dispatcher

Winter Garden, FL

$21.94/hr

The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are ...

Pafford EMS

911 Communications Dispatcher

El Reno, OK · On-site

911 COMMUNICATION SPECIALISTS Pafford EMS is accepting applications for entry level Call Takers/Dispatchers for our Central Oklahoma Pafford Communications Center. This Communication Center will ...

DU-COMM

911 Dispatcher - Telecommunicator

Wheaton, IL · On-site

$32.50 - $40.67/hr

911 Call Taker & Dispatcher - Telecommunicator (TC) MUST APPLY THROUGH TO BE CONSIDERED Great Pay ... DU-COMM is recruiting entry level or experienced applicants to join our team. No experience is ...

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How much do entry level 911 dispatcher jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for entry level 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an Entry Level 911 Dispatcher job?

An Entry Level 911 Dispatcher is responsible for answering emergency and non-emergency calls, gathering critical information, and dispatching the appropriate emergency services such as police, fire, or medical personnel. They must remain calm under pressure, communicate clearly, and accurately document details. Training is typically provided on procedures, computer systems, and crisis management. This role requires strong multitasking skills, the ability to handle stressful situations, and a commitment to public safety.

What are the key skills and qualifications needed to thrive in the Entry Level 911 Dispatcher position, and why are they important?

To thrive as an Entry Level 911 Dispatcher, you typically need a high school diploma or equivalent, strong communication skills, and the ability to remain calm under pressure. Familiarity with Computer-Aided Dispatch (CAD) systems, multi-line phone systems, and sometimes completion of state or agency-specific dispatcher certification are important. Attention to detail, active listening, and emotional resilience are highly valued soft skills in this role. These skills and qualifications are essential to ensure accurate information gathering, swift response coordination, and effective support for both callers and emergency personnel.

How much do 911 operators make?

In North Carolina, entry-level 911 dispatchers typically earn around $30,000 to $40,000 annually, with experienced operators making higher wages. Salaries can vary based on location, experience, and certifications such as Emergency Medical Dispatch (EMD).

Is it easy to get hired as a 911 dispatcher?

Getting hired as an entry-level 911 dispatcher can be competitive, as many agencies require candidates to pass background checks, complete training, and obtain certifications such as Emergency Medical Dispatch (EMD). Having strong communication skills, the ability to work under pressure, and relevant training can improve chances of employment, but the hiring process often involves multiple steps and assessments.

What are the typical work shifts like for entry level 911 dispatchers?

Entry level 911 dispatchers usually work in shifts that cover 24/7 operations, which can include overnights, weekends, and holidays. Shifts may be 8, 10, or 12 hours depending on the agency, and some overtime is often required, especially during emergencies or staffing shortages. New dispatchers often start with less desirable shifts, such as nights or weekends, but can gain priority for preferred shifts with experience and seniority. Working as part of a team in a fast-paced control center, dispatchers must be prepared for varying call volumes and the unpredictable nature of emergencies.

How much does a 911 dispatcher make?

The average annual salary for a 911 dispatcher in Georgia is approximately $35,000 to $45,000, depending on experience, location, and shift differentials. Entry-level dispatchers typically start at the lower end of this range and may need certification in emergency communication systems.

What qualifications do I need to be a 911 dispatcher?

To become an entry-level 911 dispatcher, candidates typically need a high school diploma or equivalent, good communication skills, and the ability to work under pressure. Some agencies require completion of dispatch training programs and may prefer candidates with basic computer skills or emergency response knowledge.
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What are the most commonly searched types of 911 Dispatcher jobs? The most popular types of 911 Dispatcher jobs are:
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Entry Level 911 Dispatcher jobs near you
Infographic showing various Entry Level 911 Dispatcher job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
911 Dispatcher

911 Dispatcher

City Of Winter Garden

Winter Garden, FL • On-site

$21.94/hr

Full-time

Posted 3 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
911 Dispatcher - Public Safety Telecommunicator
Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience.
Pay is qualification based with a range of $21.25 - $34.65 per hour.
Experienced Dispatchers qualifications will be considered when determining starting rate!
The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour.
This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
This positon requires an online three minute typing assessment.
WORK OBJECTIVE
Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.
ESSENTIAL FUNCTIONS
  • Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system.
  • Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals.
  • Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units.
  • Monitors other Public Safety Radio channels for information pertinent to this agency.
  • Maintains accurate status records of all Department units through various logs.
  • Provides callers with lifesaving instructions in life-threatening situations.
  • Operates base station radio network using the various assigned frequencies.
  • Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network.
  • Performs other duties as assigned by Communications management or a command officer.

The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime.
MINIMUM QUALIFICATIONS
  • At least eighteen (18) years of age, with a High School Diploma or GED equivalent.
  • Ability to type proficiently at a minimum speed of THIRTY (30) words per minute.
  • Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire.
  • Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
  • Be tobacco free and remain tobacco free throughout employment.
  • Be drug free and subject to random drug screens throughout employment.
  • Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required.

Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen.
Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer.
KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software.
  • Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time.
  • Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service.
  • Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member.
  • Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations.
  • Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations.
  • Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
  • Ability to learn the City's geography including key buildings and landmarks.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations.
  • Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle.
  • Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment.

The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Position Requirements
Full-Time/Part-Time
Full-Time
Position
Public Safety Telecommunicator
Close Date
Location
City of Winter Garden
About the Organization
Salary Range
$21.25 - $34.65
This position is currently accepting applications.

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