ZipRecruiter

Log In

1

Assistant 911 Dispatcher Jobs (NOW HIRING)

Green County

911 Dispatcher Full-time

Monroe, WI · On-site

$55K - $58K/yr

Description/Summary Full-time 911 Dispatcher position. Starting Wage is $26.68-28.04 (depending on ... Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries ...

Knox County, OH

911 Dispatcher - Full-time

Mount Vernon, OH · On-site

$23.81/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mount Vernon, OH Job Type: Full-time Job Number: 220000106 Department: 911 Division: 911 Opening ... Receives and understands location-based information to assist in dispatch * Receives and ...

City of Ocala

911 Dispatcher I

Ocala, FL

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... assist hysterical callers during incidents of volatile situations Knowledge of geographic ...

Lake County

9-1-1 Dispatcher

Polson, MT · On-site

$22.17/hr

Lake County Position Announcement 911 Dispatcher STARTING WAGE $22.17/hour Join a vibrant and ... Desire to assist Law Enforcement, Fire, Search and Rescue, and other agencies as well as members of ...

Lake County, Montana

9-1-1 Dispatcher

Polson, MT

$22.17/hr

Lake County Position Announcement 911 Dispatcher STARTING WAGE $22.17/hour Join a vibrant and ... Desire to assist Law Enforcement, Fire, Search and Rescue, and other agencies as well as members of ...

next page

Showing results 1-20

All Jobs911 Dispatcher JobsAssistant 911 Dispatcher Jobs

Assistant 911 Dispatcher information

See salary details

$11

$22

$33

How much do assistant 911 dispatcher jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What disqualifies you from being an assistant 911 dispatcher?

Disqualifications for an assistant 911 dispatcher typically include a criminal record, especially for serious offenses, a lack of required certifications or training, and poor communication or decision-making skills. Candidates must also meet age and background check requirements and often need to pass a medical exam and drug screening.

Is it hard to get hired as an assistant 911 dispatcher?

Becoming an assistant 911 dispatcher typically requires passing a background check, completing training, and demonstrating strong communication skills. Hiring can be competitive, and candidates often need to meet specific qualifications such as a high school diploma or equivalent, and sometimes certification in emergency dispatching. The process may also involve assessments and interviews to evaluate suitability for the role.

What are the key skills and qualifications needed to thrive as an assistant 911 dispatcher?

To thrive as an Assistant 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency protocols is essential. Outstanding communication, emotional resilience, and the ability to stay calm under pressure are critical soft skills for this role. These competencies are vital for quickly and accurately relaying information, ensuring public safety, and supporting emergency response teams.

What are the most common challenges faced by assistant 911 dispatchers during a typical shift?

Assistant 911 Dispatchers often face the challenge of managing high-stress situations while maintaining clear communication. They must quickly assess urgent information, prioritize multiple calls, and coordinate with emergency response teams, all while remaining calm and composed. Balancing the emotional impact of distressing calls and the need for accuracy under pressure is a key part of the role. Support from experienced team members and regular training can help new dispatchers adapt and thrive in this fast-paced environment.

What is an assistant 911 dispatcher?

Assistant 911 Dispatchers are professionals who support emergency communication centers by receiving and processing emergency and non-emergency calls. They gather vital information from callers, relay details to dispatchers, and help coordinate the appropriate emergency response teams such as police, fire, or medical services. Their role is crucial in ensuring accurate and timely communication during emergencies, and they often work in high-pressure environments. They may also assist with record-keeping, data entry, and other administrative tasks as needed.

What is the difference between Assistant 911 Dispatcher vs 911 Dispatcher?

AspectAssistant 911 Dispatcher911 Dispatcher
CertificationsCPR, EMD certification often preferredCPR, EMD certification required
Work EnvironmentSupport role in emergency call centersPrimary role in emergency call centers
ResponsibilitiesAssist with call handling, data entry, supportAnswer emergency calls, dispatch services, coordinate responders

The Assistant 911 Dispatcher typically supports the 911 Dispatcher by handling preliminary tasks and providing assistance, whereas the 911 Dispatcher is responsible for answering emergency calls and dispatching emergency services directly. Both roles require similar certifications and work in the same environment, but the Dispatcher has more direct responsibilities in emergency response coordination.

How much do assistant 911 dispatchers make?

Assistant 911 dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the dispatch center. Entry-level positions may start lower, while experienced dispatchers with additional certifications can earn higher wages. Salaries often include shift differentials and benefits related to public safety employment.

What cities are hiring for Assistant 911 Dispatcher jobs?

Cities with the most Assistant 911 Dispatcher job openings:

What are the most commonly searched types of 911 Dispatcher jobs?

The most popular types of 911 Dispatcher jobs are:

What states have the most Assistant 911 Dispatcher jobs?

States with the most job openings for Assistant 911 Dispatcher jobs include:

Assistant 911 Dispatcher jobs near you

911 Dispatcher / Telecommunicator

Shelby County 911

Birmingham, AL • On-site

$21.63/hr

Full-time

Re-posted 6 days ago

Job description

Starting Salary: $21.63

The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators.

Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls.

For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field.

911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field.

You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field.

To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records.

Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives.

Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.

Application Timeline

Testing: Throughout July & August 
Job Closes: August 14th
Interviews: August 25th 
Start Date: September 

Apply