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Assistant 911 Dispatcher Jobs (NOW HIRING)

Zenosys

911 Dispatcher

Philadelphia, PA · On-site

... projects. * Assist with deployment and troubleshooting of 911-related hardware and software ... Computer Aided Dispatch (CAD) * Networking & Security * Operating Systems * Database Technologies

Green County

911 Dispatcher Full-time

Monroe, WI

$55K - $58K/yr

Description/Summary Full-time 911 Dispatcher position. Starting Wage is $26.68-28.04 (depending on ... Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries ...

Green County, WI

911 Dispatcher Full-time

Monroe, WI · On-site

$55K - $58K/yr

Sheriff Opening Date: 07/13/2026 Description/Summary Full-time 911 Dispatcher position. Starting ... Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries ...

Enid

911 Calltaker/Dispatcher

Enid, OK · On-site

$18.69/hr

... 911 dispatchers. * Provide assistance to other departments as needed. * Perform other duties as ... Ability to assist and support others. * Able to operate telephone, PC, copier, and other basic ...

County of Chester

911 Dispatcher

West Chester, PA

Summary Support the Mission of the Department of Emergency Services; to promote and assist in ... Input emergency calls for dispatch to the appropriate responders. Maintain certification ...

County of Chester, PA

911 Dispatcher

PA · On-site

$23.61/hr

Input emergency calls for dispatch to the appropriate responders ... Maintain certification requirements. * Assist with quality improvement programs. * Maintain ...

City of Enid

911 Calltaker/Dispatcher

Enid, OK

$18.69/hr

... 911 dispatchers. Provide assistance to other departments as needed. Perform other duties as ... Ability to assist and support others. Able to operate telephone, PC, copier, and other basic ...

City of Ocala

911 Dispatcher I

Ocala, FL · On-site

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... assist hysterical callers during incidents of volatile situations Knowledge of geographic ...

Lake County

9-1-1 Dispatcher

Polson, MT · On-site

$22.17/hr

Lake County Position Announcement 911 Dispatcher STARTING WAGE $22.17/hour Join a vibrant and ... Desire to assist Law Enforcement, Fire, Search and Rescue, and other agencies as well as members of ...

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How much do assistant 911 dispatcher jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for assistant 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How much is the salary of a 911 dispatcher?

The average salary of a 911 dispatcher varies by location but typically ranges from $35,000 to $55,000 per year. Entry-level positions may start lower, while experienced dispatchers with certifications can earn higher wages, often working in shifts that include nights and weekends.

How to become a 911 dispatcher with no experience?

To become a 911 dispatcher with no experience, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check. Strong communication skills, the ability to work under pressure, and familiarity with emergency communication systems are also important; some agencies offer on-the-job training for new hires.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing training, and demonstrating strong communication skills. Competition can vary by location, and candidates often need to meet specific qualifications such as a high school diploma or equivalent and sometimes certification in emergency dispatching. The hiring process may include written exams, interviews, and practical assessments.

What are the key skills and qualifications needed to thrive as an Assistant 911 Dispatcher, and why are they important?

To thrive as an Assistant 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency protocols is essential. Outstanding communication, emotional resilience, and the ability to stay calm under pressure are critical soft skills for this role. These competencies are vital for quickly and accurately relaying information, ensuring public safety, and supporting emergency response teams.

What are the most common challenges faced by Assistant 911 Dispatchers during a typical shift?

Assistant 911 Dispatchers often face the challenge of managing high-stress situations while maintaining clear communication. They must quickly assess urgent information, prioritize multiple calls, and coordinate with emergency response teams, all while remaining calm and composed. Balancing the emotional impact of distressing calls and the need for accuracy under pressure is a key part of the role. Support from experienced team members and regular training can help new dispatchers adapt and thrive in this fast-paced environment.

What are Assistant 911 Dispatchers?

Assistant 911 Dispatchers are professionals who support emergency communication centers by receiving and processing emergency and non-emergency calls. They gather vital information from callers, relay details to dispatchers, and help coordinate the appropriate emergency response teams such as police, fire, or medical services. Their role is crucial in ensuring accurate and timely communication during emergencies, and they often work in high-pressure environments. They may also assist with record-keeping, data entry, and other administrative tasks as needed.

What is the difference between Assistant 911 Dispatcher vs 911 Dispatcher?

AspectAssistant 911 Dispatcher911 Dispatcher
CertificationsCPR, EMD certification often preferredCPR, EMD certification required
Work EnvironmentSupport role in emergency call centersPrimary role in emergency call centers
ResponsibilitiesAssist with call handling, data entry, supportAnswer emergency calls, dispatch services, coordinate responders

The Assistant 911 Dispatcher typically supports the 911 Dispatcher by handling preliminary tasks and providing assistance, whereas the 911 Dispatcher is responsible for answering emergency calls and dispatching emergency services directly. Both roles require similar certifications and work in the same environment, but the Dispatcher has more direct responsibilities in emergency response coordination.

Will AI replace dispatchers?

AI technology is increasingly used to assist 911 dispatchers by automating routine tasks and improving call triage, but it is unlikely to fully replace human dispatchers due to the need for critical thinking, empathy, and decision-making in emergency situations. Dispatchers rely on communication skills and judgment that AI cannot replicate entirely. AI tools serve as support systems to enhance efficiency and accuracy in emergency response environments.
What cities are hiring for Assistant 911 Dispatcher jobs? Cities with the most Assistant 911 Dispatcher job openings:
What are the most commonly searched types of 911 Dispatcher jobs? The most popular types of 911 Dispatcher jobs are:
What states have the most Assistant 911 Dispatcher jobs? States with the most job openings for Assistant 911 Dispatcher jobs include:
Assistant 911 Dispatcher jobs near you
911 Dispatcher

911 Dispatcher

Zenosys

Philadelphia, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Hello,

Zenosys is looking 911 Dispatcher client Philadelphia, PA If you are available and interested in the below opportunity, please send me updated resume. Thanks

Job Title 911 Dispatcher

Location- Philadelphia, PA Hybrid)

Duration 12+ Months Contracts Highly Chance to Extend

  

Must List Current City and State in Resume/Submittal. Failure to do so will result in candidates being rejected.

If you are interested, please provide the following details along with the updated resume to speed up the interview process.

Full Legal Name as mentioned in Drivers' license:

Full Malling address:

Willing to relocate to the specified work location:

Currently on a project or when was your last project Ended

Availability for interviews:

Availability to join the project:

Date of Birth (Month/Date):

Visa Status:

Since how long the candidate has been in US

Need Education details with University Name, Location & Passing year in resume.:

LinkedIn address

We are seeking an experienced 911 Systems Consultant to support the City's mission-critical Public Safety systems. The consultant will be responsible for the day-to-day operations, maintenance, vendor management, and strategic planning of the City's 911 technology environment, including Computer Aided Dispatch (CAD), 911 call handling, radio communications, and call logging systems.

This is a senior-level technical consulting role requiring strong experience supporting highly available, mission-critical IT infrastructure and public safety technologies.

Key Responsibilities

  • Support daily operations and maintenance of 911 mission-critical systems.
  • Manage and coordinate vendors, ensuring SLA compliance and timely issue resolution.
  • Oversee software and hardware upgrades, deployments, testing, and implementation activities.
  • Collaborate with business stakeholders and IT leadership to define technology requirements and drive system improvements.
  • Participate in RFPs, RFIs, proposal evaluations, contract reviews, and vendor selection.
  • Develop technology roadmaps and recommend infrastructure enhancements.
  • Forecast infrastructure, operational, and staffing needs for ongoing support and future projects.
  • Assist with deployment and troubleshooting of 911-related hardware and software.
  • Participate in testing of new hardware/software releases.
  • Provide after-hours support and participate in major incident response when required.
  • Maintain detailed documentation of work activities and project updates.

Required Qualifications

  • 8+ years of progressively responsible IT experience.
  • Minimum 5 years managing complex enterprise or mission-critical systems.
  • Experience supporting Public Safety/911 environments or Computer Aided Dispatch (CAD) systems.
  • Strong understanding of:
    • 911 Technologies
    • Computer Aided Dispatch (CAD)
    • Networking & Security
    • Operating Systems
    • Database Technologies
    • Software Development Lifecycle (SDLC)
    • Disaster Recovery & Business Continuity
    • Technology Architecture
    • Computer System Validation (CSV)
  • Excellent communication, vendor management, and stakeholder management skills.

Preferred Qualifications

  • Experience supporting Public Safety Answering Points (PSAPs).
  • Experience with CAD, call handling, radio, or call logging systems.
  • Experience managing large-scale infrastructure or public sector technology projects.
  • Knowledge of NENA/APCO standards is a plus.

Work Schedule

  • Hybrid role (maximum 2 remote days per week; onsite majority of the week).
  • Standard workweek up to 37.5 hours.
  • On-call support required for major 911 incidents

If interested Please send me your resume at

Thanks,
HemendraKalal,
Ph: (O)
Sr. Technical Recruiter,
Fax:
Zenosys Consulting,
Web:

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