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Refund Processor Jobs (NOW HIRING)

Physicians East

Refund Analyst

Greenville, NC · On-site

Analyzing and processing refund request from insurance providers and follow up staff. Communicating effectively with insurance providers and follow up staff regarding refund issues. Supervision ...

Doen

Returns Processor

Vernon, CA · On-site

$21/hr

They will process refunds in our E-commerce Platform and ERP in a timely manner. They will report any beneficial feedback from Customers to the appropriate departments. Diligence and maintaining high ...

GOVX

Risk Mitigation Associate - Refunds

La Vergne, TN

$24 - $26/hr

Process and verify refund transactions via NetSuite, Braintree, and PayPal to ensure timely resolution. * Fraud Detection: Investigate flagged orders by analyzing account details and verifying ...

GovX

Risk Mitigation Associate - Refunds

La Vergne, TN · On-site

$24 - $26/hr

Process and verify refund transactions via NetSuite, Braintree, and PayPal to ensure timely resolution. * Fraud Detection: Investigate flagged orders by analyzing account details and verifying ...

New

Moffitt Cancer Center

A/R & REFUND SPECIALIST

Tampa, FL

$18.50 - $24.25/hr

The Accounts Receivable and Refund Specialist will then prepare and process refund requests, adjustments, cash corrections and voids. The Ideal Candidate Will Have: * Experience using Microsoft ...

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How much do refund processor jobs pay per hour?

As of May 30, 2026, the average hourly pay for refund processor in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Refund Processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a Refund Processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What does a Refund Processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

More about Refund Processor jobs
What cities are hiring for Refund Processor jobs? Cities with the most Refund Processor job openings:
What states have the most Refund Processor jobs? States with the most job openings for Refund Processor jobs include:
What job categories do people searching Refund Processor jobs look for? The top searched job categories for Refund Processor jobs are:
Refund Processor jobs near you
Infographic showing various Refund Processor job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 11% Temporary, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $37,422 per year, or $18 per hour.
Refund Representative - Santa Ana, CA ONSITE

Refund Representative - Santa Ana, CA ONSITE

KPC GLOBAL MEDICAL CENTERS INC.

Anaheim, CA • On-site

$23.25 - $37.70/hr

Full-time

Posted 9 days ago

Job description

*THIS IS A FULLY ONSITE POSITON*

Enjoy Life in Great Health! Come Discover KPC Health!


SUMMARY

Under direct supervision, is responsible for refund/credit balance research.

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

• Maintains established policies and procedures, objectives, quality assurance program and safety standards.

• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.

• Prepares refund request on proper forms and submits refund requests for approval.

• Process incoming written requests for refunds received from insurance companies.

• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.

• Receives patients that visit the business office regarding refunds.

• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all

transactions taken in UID account.

• Maintains credit balance AR at acceptable levels per facility BOPM.

• Performs other related duties as assigned or requested.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Minimum of 2 years’ experience required

• Healthcare experience preferred.

SKILLS AND ABILITIES

• Strong attention to detail

• Strong customer service skills

PHYSICAL REQUIREMENTS:

• Body Positions: Sitting and standing for prolonged periods.

• Body Movements: Arm and hand dexterity.

• Body Senses: Must have command of close and distant sight, color perception and hearing.

• Strength: Ability to lift and move up to 25-pounds.


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About KPC Health

Sourced by ZipRecruiter

KPC Health has an integrated approach to serving the people of Riverside, San Bernardino and Orange County. Our acute care medical centers provide high quality, comprehensive and affordable healthcare for the entire family. For us, healthcare is not just about caring for our patients, but also about investing in the people throughout our communities. We are one team with one mission and that mission is for all our patients, and their families to Enjoy Life in Great Health.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Santa Ana, CA, US

Year founded

2004

Social media

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