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Refund Processor Jobs in Dallas, TX (NOW HIRING)

U.S. Oral Surgery Management

RCM Specialist

Irving, TX · On-site

$24 - $26/hr

Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts. * Mentor practices and new employees; provide education on company standards, insurance ...

U.S. Oral Surgery Management

RCM Specialist

Irving, TX · On-site

$24 - $26/hr

Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts. * Mentor practices and new employees; provide education on company standards, insurance ...

DC Law Firm

Accounting Manager

Haslet, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Lake Worth, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Saginaw, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Kennedale, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Fort Worth, TX

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Fort Worth, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Richland Hills, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

Matheson Tri-Gas, Inc.

Cash Application Processor

Irving, TX

$18.25 - $22.75/hr

... Refund Requests 7. Prepare and Process Cylinder Deposit Refund Requests 8. Research issues on customer payments 9. Mail payments received in corporate office to Lockbox 10. Various other tasks as ...

DC Law Firm

Accounting Manager

Hurst, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Haltom City, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Colleyville, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Bedford, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Fort Worth, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Keller, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

DC Law Firm

Accounting Manager

Arlington, TX · On-site

Process client refund checks and reconcile trust/escrow accounts in accordance with firm and bar association requirements; * Partner with firm leadership on budget strategy, including forecasting ...

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All JobsRefund Processor JobsRefund Processor Jobs in Dallas, TX

Refund Processor information

See Dallas, TX salary details

$9

$17

$25

How much do refund processor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for refund processor in Dallas, TX is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.52 per hour, depending on experience, location, and employer.

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

What are popular job titles related to Refund Processor jobs in Dallas, TX?

For Refund Processor jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Refund Processor jobs in Dallas, TX look for?

The top searched job categories for Refund Processor jobs in Dallas, TX are:

Refund Processor jobs near you
Infographic showing various Refund Processor job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,019 per year, or $17.8 per hour.

RCM Specialist

U.S. Oral Surgery Management

Irving, TX • On-site

$24 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

U.S. Oral Surgery Management rating

7.9

Company rating: 7.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

136th of 496 rated business services

Job description

U.S. Oral Surgery Management

500 E John W Carpenter Fwy #300, Irving, TX 75062

Position Purpose:

US Oral Surgery Management invites you to experience the Power to Achieve more by becoming an integral part of our dynamic and innovative team. We are the leader in the Oral Surgery market, partnering with elite practices to provide expertise in multiple disciplines, including Operations, Human Resources, Accounting, and Finance. To learn more about our dynamic organization please visit our website at www.usosm.com.

Position Summary:

The RCM Specialist – Credits is responsible for resolving overdue credit and debit balances due from insurance carriers and patients. This role ensures compliance with organizational policies, state, and federal regulations while auditing accounts, issuing refunds, and identifying practice trends for process improvement. The Specialist also serves as a mentor and resource for practices and new employees.

Essential Job Duties

  • Review credit balances for all practices, identify trends, and notify stakeholders with recommendations for improvement.
  • Conduct thorough audits of patient credit accounts; issue refunds in compliance with company policy and applicable laws.
  • Prioritize workload to achieve timely and meaningful results.
  • Ensure insurance payments are accurate; issue adjustments in accordance with regulations and protocol.
  • Monitor and respond to the refund inbox promptly.
  • Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts.
  • Mentor practices and new employees; provide education on company standards, insurance requirements, and compliance regulations.
  • Create and maintain contact notes and audit records, including Explanation of Benefits (EOB) files.
  • Perform additional duties as assigned by manager or director.

Qualifications and Skills

  • Demonstrated resourcefulness and adaptability.
  • Ability to manage multiple priorities with frequent interruptions.
  • Strong oral and written communication skills.
  • Ability to meet deadlines consistently.
  • Knowledge of collection laws and regulations.
  • Strong problem-solving and interpersonal skills.

Education and Experience

  • High School Diploma or equivalent required.
  • Minimum of 2 years’ experience in a medical and/or dental Revenue Cycle environment, or equivalent combination of education and experience.

Travel Requirements

  • Travel is not required for this role.

Physical Requirements

  • Prolonged periods of sitting required.
  • Occasional lifting and bending to carry boxes and supplies, up to 25 pounds.

What U.S. Oral Surgery Management employees say

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