The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
Process approved refunds to insurance carriers, government payers, and third party entities. * Ensure refunds are completed within required timeframes to avoid penalties or compliance issues.
Process approved refunds to insurance carriers, government payers, and third party entities. * Ensure refunds are completed within required timeframes to avoid penalties or compliance issues.
Payment Integrity And Refund Specialist
Cerritos, CA · On-site
$22 - $28/hr
This position is responsible for ensuring accurate and compliant billing processes across Government, Commercial Health Plans, and Medical Group payers while managing claims resolution and refund ...
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Payment Integrity And Refund Specialist
Cerritos, CA · On-site
$22 - $28/hr
This position is responsible for ensuring accurate and compliant billing processes across Government, Commercial Health Plans, and Medical Group payers while managing claims resolution and refund ...
Refund Specialist
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Cherry Hill, NJ · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Cherry Hill, NJ · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Canton, OH · On-site
$16.33 - $30.21/hr
The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...
Refund Specialist
Canton, OH · On-site
$16.33 - $30.21/hr
The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...
Refund Specialist
$16.33 - $30.21/hr
The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...
Refund Specialist
$16.33 - $30.21/hr
The Refund Specialist reviews the explanation of benefits and contacts insurance carriers for ... Thorough knowledge of the payment processing functions and all related issues. * Knowledge of and ...
Refund Specialist
$17.07 - $25.60/hr
Reviews and processes insurance overpayments and credit balances, initiating refunds and clearing account work queues. * Assists Business Office staff in refunding or distributing insurance payments ...
New
Refund Specialist
$17.07 - $25.60/hr
Reviews and processes insurance overpayments and credit balances, initiating refunds and clearing account work queues. * Assists Business Office staff in refunding or distributing insurance payments ...
New
Refund Specialist
Bedford, MA · On-site
$19/hr
Processing insurance refunds * Handling patient billing questions * Operating within revenue cycle management for emergency/office-based providers Qualifications Needed: * Strong technical abilities
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Refund Specialist
Bedford, MA · On-site
$19/hr
Processing insurance refunds * Handling patient billing questions * Operating within revenue cycle management for emergency/office-based providers Qualifications Needed: * Strong technical abilities
Process refunds through Refund Manager and Phreesia, investigate monthly patient credit reports, and resolve outstanding credit balances. * Payment Posting & Reconciliation: Post transactions ...
Process refunds through Refund Manager and Phreesia, investigate monthly patient credit reports, and resolve outstanding credit balances. * Payment Posting & Reconciliation: Post transactions ...
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Specialist
Brentwood, TN · On-site
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Refund Processor information
See salary details
$10.10 - $11.56
5% of jobs
$11.56 - $13.02
3% of jobs
$13.02 - $14.49
6% of jobs
$15.65 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.95
13% of jobs
$15.95 - $17.42
21% of jobs
The median wage is $17.49 / hr.
$17.42 - $18.88
20% of jobs
$19.50 is the 75th percentile. Wages above this are outliers.
$18.88 - $20.35
14% of jobs
$20.35 - $21.81
11% of jobs
$21.81 - $23.27
3% of jobs
$23.27 - $24.74
2% of jobs
$24.74 - $26.20
1% of jobs
$10
$17
$26
How much do refund processor jobs pay per hour?
As of May 29, 2026, the average hourly pay for refund processor in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Refund Processor, and why are they important?
To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.
What are some common challenges a Refund Processor may encounter, and how can these be effectively managed?
Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.
What does a Refund Processor do?
A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.
What is the difference between Refund Processor vs Customer Service Representative?
| Aspect | Refund Processor | Customer Service Representative |
|---|---|---|
| Credentials | Basic high school diploma; some roles may require familiarity with financial software | High school diploma or equivalent; strong communication skills |
| Work Environment | Office or call center; focused on financial transactions | Office, call center, or remote; handling diverse customer inquiries |
| Industry Usage | Finance, retail, e-commerce | Retail, telecommunications, service industries |
| Primary Tasks | Processing refunds, verifying transactions, updating records | Assisting customers, answering questions, resolving issues |
While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.
More about Refund Processor jobs
What cities are hiring for Refund Processor jobs? Cities with the most Refund Processor job openings:
What states have the most Refund Processor jobs? States with the most job openings for Refund Processor jobs include:
What job categories do people searching Refund Processor jobs look for? The top searched job categories for Refund Processor jobs are:
Beaufort Memorial Hospital rating
6.3
Based on 20 frontline employees who took The Breakroom Quiz
704th of 989 rated hospitals
Job description
JOB SUMMARY: The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory requirements, and internal policies. This role ensures accurate financial transactions, prevents inappropriate refunds, and supports the integrity of the hospital's revenue cycle. ONGOING COMPETENCIES (JOB SPECIFIC DUTIES & RESPONSIBILITIES): Refund Processing Review insurance overpayments, credit balances, and refund requests for accuracy and validity.
Process approved refunds to insurance carriers, government payers, and third party entities. Ensure refunds are completed within required timeframes to avoid penalties or compliance issues. Verify that all refund transactions are properly documented and posted in the billing system Credit Balance Management Analyze patient accounts to identify true credit balances versus misapplied payments or posting errors.
Research root causes of credit balances and coordinate corrections with cash posting, billing, and follow up teams. Prevent inappropriate refunds by validating account activity and payer remittance details. Compliance & Audit Support Ensure all refund activities comply with federal and state regulations, including Medicare/Medicaid rules.
Maintain accurate records for internal and external audits. Assist with responding to payer inquiries, audit requests, and compliance reviews. Collaboration & Communication Work closely with insurance companies, internal departments, and finance teams to resolve discrepancies.
Communicate clearly with payers regarding refund status, documentation, and required forms. Escalate complex issues to leadership when necessary. Reporting & Documentation Prepare daily, weekly, or monthly reports on refund volumes, aging, and trends.
Track refund activity and credit balance resolution metrics. Maintain detailed notes and documentation in the hospital billing system. .
What Beaufort Memorial Hospital employees say
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About Beaufort Memorial Hospital
Sourced by ZipRecruiter
Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C. Read our most recent Report to the Community. Fully accredited by The Joint Commission, Beaufort Memorial boasts a dedicated, high-quality medical staff of nearly 230 board-certified or board-eligible providers. Our mission is to enhance the quality of life in the Lowcountry through improved health, innovative partnerships and superior care.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Beaufort, SC, US
Year founded
1944