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Refund Processor Jobs (NOW HIRING)

APS Medical

Refund Processor

Toledo, OH · On-site

$17 - $18/hr

Pay: $17.00-$18.00 per hour APS Medical Billing located in Toledo Ohio, is looking for a motivated individual to join our payments team as a refund processor. Essential Duties and Responsibilities

APS Medical

Refund Processor

Toledo, OH · On-site

$17 - $18/hr

Pay: $17.00-$18.00 per hour APS Medical Billing located in Toledo Ohio, is looking for a motivated individual to join our payments team as a refund processor. Essential Duties and Responsibilities

Concentra

Refund Specialist

Oklahoma City, OK · On-site

Concentra's market specific rate/range will be provided during the interview process. JOB SUMMARY: Under indirect supervision, performs a variety of tasks researching refund requests, overpayments ...

UHS

Refund Specialist

PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum ...

UHS

Refund Specialist

Wayne, PA · On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum ...

Alan B. Miller Medical Center

Refund Specialist

Thoroughly researches credit balances to determine if an overpayment occurred and initiates the refund process accordingly outlining the reason for the refund and including explanation of benefits ...

UHS

Refund Specialist

Wayne, PA · On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum ...

Universal Health Services

PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum ...

Universal Health Services

Refund Specialist

Wayne, PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Upholds "best practices" in day-to-day processes and workflow standardization to drive maximum ...

Universal Health Services

Refund Specialist

Thoroughly researches credit balances to determine if an overpayment occurred and initiates the refund process accordingly outlining the reason for the refund and including explanation of benefits ...

LERETA

Refund-Return Processor II

Pomona, CA · On-site

$18.28 - $22/hr

Refund/Return Processor II The Refund/Return Processor II processes and researches any refund or return checks, including requests from lenders requiring research, to determine root cause. The role ...

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Refund Processor information

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$10

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$26

How much do refund processor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for refund processor in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

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What states have the most Refund Processor jobs?

States with the most job openings for Refund Processor jobs include:

What job categories do people searching Refund Processor jobs look for?

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Refund Processor jobs near you
Infographic showing various Refund Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,422 per year, or $18 per hour.

Refund Processor

Toledo, OH • On-site

APS Medical
See more jobs at APS Medicalexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Pay: $17.00-$18.00 per hour
APS Medical Billing located in Toledo Ohio, is looking for a motivated individual to join our payments team as a refund processor.
Essential Duties and Responsibilities
  • Responsible for evaluating credit balance accounts and issuing credit refunds when due
  • Strong understanding of the medical billing revenue cycle
  • Experience in reading EOBs
  • Meets productivity and quality measures
  • Performs other duties as necessary

Qualification Requirements
  • Minimum of one year experience in Medical Billing / Payment Posting
  • Confidential and Trustworthy
  • High level of attention to detail
  • Strong computer skills
  • Strong communication skills

Benefits Package includes
  • Paid Time Off
  • Medical plan
  • Health Savings Account
  • Alight - Personal Health Care Advisor
  • Dental, Vision, Life Insurance, 401K
  • Paid holidays
  • EAP - Employee Assistance Program

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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