The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
Process approved refunds to insurance carriers, government payers, and third party entities. * Ensure refunds are completed within required timeframes to avoid penalties or compliance issues.
Process approved refunds to insurance carriers, government payers, and third party entities. * Ensure refunds are completed within required timeframes to avoid penalties or compliance issues.
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund and Cash App Specialist, Hybrid
Linthicum, MD · On-site
$195K/yr
Researches patient's accounts on all requested refunds and credit balances and completes necessary paperwork to finalize refund process. Principal Responsibilities and Tasks The following statements ...
Refund and Cash App Specialist, Hybrid
Linthicum, MD · On-site
$195K/yr
Researches patient's accounts on all requested refunds and credit balances and completes necessary paperwork to finalize refund process. Principal Responsibilities and Tasks The following statements ...
Refund Specialist
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$20 - $21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Tarrytown, NY · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Cherry Hill, NJ · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
Cherry Hill, NJ · On-site
$21/hr
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
REFUND SPECIALIST
Baltimore, MD · On-site
$21.70 - $27.12/hr
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
REFUND SPECIALIST
Baltimore, MD · On-site
$21.70 - $27.12/hr
Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting ...
Refund and Cash App Specialist, Hybrid
$19.50 - $27.31/hr
Researches patient's accounts on all requested refunds and credit balances and completes necessary paperwork to finalize refund process. Principal Responsibilities and Tasks The following statements ...
Refund and Cash App Specialist, Hybrid
$19.50 - $27.31/hr
Researches patient's accounts on all requested refunds and credit balances and completes necessary paperwork to finalize refund process. Principal Responsibilities and Tasks The following statements ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Processes refunds through Refund Manager * Process all patient credit card refunds through Phreesia * Works patient credit reports received by Department Manager monthly for investigation and ...
Refund Specialist
$23.28 - $26.19/hr
Process requests for refund applications from members. * Process completed refund applications; input and review applicable data and prepare the account for proper disbursement. Follow up with ...
Refund Specialist
$23.28 - $26.19/hr
Process requests for refund applications from members. * Process completed refund applications; input and review applicable data and prepare the account for proper disbursement. Follow up with ...
Refund Specialist
Atlanta, GA · On-site
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Refund Specialist
Atlanta, GA · On-site
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Columbus, OH · On-site
$23.28 - $26.19/hr
Process requests for refund applications from members. * Process completed refund applications; input and review applicable data and prepare the account for proper disbursement. Follow up with ...
Refund Specialist
Columbus, OH · On-site
$23.28 - $26.19/hr
Process requests for refund applications from members. * Process completed refund applications; input and review applicable data and prepare the account for proper disbursement. Follow up with ...
Refund Specialist
Austin, TX · On-site
Research and processes patient credit card refunds in Epic * Distributes daily credit batches to staff * Assist and processes Agency notifications * Efficiently and effectively maintains work queues ...
Refund Specialist
Austin, TX · On-site
Research and processes patient credit card refunds in Epic * Distributes daily credit batches to staff * Assist and processes Agency notifications * Efficiently and effectively maintains work queues ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Austin, TX · On-site
Research and processes patient credit card refunds in Epic * Distributes daily credit batches to staff * Assist and processes Agency notifications * Efficiently and effectively maintains work queues ...
Refund Specialist
Austin, TX · On-site
Research and processes patient credit card refunds in Epic * Distributes daily credit batches to staff * Assist and processes Agency notifications * Efficiently and effectively maintains work queues ...
Refund Processor information
See salary details
$10.10 - $11.56
5% of jobs
$11.56 - $13.02
3% of jobs
$13.02 - $14.49
6% of jobs
$15.65 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.95
13% of jobs
$15.95 - $17.42
21% of jobs
The median wage is $17.49 / hr.
$17.42 - $18.88
20% of jobs
$19.50 is the 75th percentile. Wages above this are outliers.
$18.88 - $20.35
14% of jobs
$20.35 - $21.81
11% of jobs
$21.81 - $23.27
3% of jobs
$23.27 - $24.74
2% of jobs
$24.74 - $26.20
1% of jobs
$10
$17
$26
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What is the difference between Refund Processor vs Customer Service Representative?
| Aspect | Refund Processor | Customer Service Representative |
|---|---|---|
| Credentials | Basic high school diploma; some roles may require familiarity with financial software | High school diploma or equivalent; strong communication skills |
| Work Environment | Office or call center; focused on financial transactions | Office, call center, or remote; handling diverse customer inquiries |
| Industry Usage | Finance, retail, e-commerce | Retail, telecommunications, service industries |
| Primary Tasks | Processing refunds, verifying transactions, updating records | Assisting customers, answering questions, resolving issues |
While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.
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Re-posted 18 days ago
Beaufort Memorial Hospital rating
6.4
Based on 21 frontline employees who took The Breakroom Quiz
726th of 1,020 rated hospitals
Job description
JOB SUMMARY: The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory requirements, and internal policies. This role ensures accurate financial transactions, prevents inappropriate refunds, and supports the integrity of the hospital's revenue cycle. ONGOING COMPETENCIES (JOB SPECIFIC DUTIES & RESPONSIBILITIES): Refund Processing Review insurance overpayments, credit balances, and refund requests for accuracy and validity.
Process approved refunds to insurance carriers, government payers, and third party entities. Ensure refunds are completed within required timeframes to avoid penalties or compliance issues. Verify that all refund transactions are properly documented and posted in the billing system Credit Balance Management Analyze patient accounts to identify true credit balances versus misapplied payments or posting errors.
Research root causes of credit balances and coordinate corrections with cash posting, billing, and follow up teams. Prevent inappropriate refunds by validating account activity and payer remittance details. Compliance & Audit Support Ensure all refund activities comply with federal and state regulations, including Medicare/Medicaid rules.
Maintain accurate records for internal and external audits. Assist with responding to payer inquiries, audit requests, and compliance reviews. Collaboration & Communication Work closely with insurance companies, internal departments, and finance teams to resolve discrepancies.
Communicate clearly with payers regarding refund status, documentation, and required forms. Escalate complex issues to leadership when necessary. Reporting & Documentation Prepare daily, weekly, or monthly reports on refund volumes, aging, and trends.
Track refund activity and credit balance resolution metrics. Maintain detailed notes and documentation in the hospital billing system. .
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About Beaufort Memorial Hospital
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Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C. Read our most recent Report to the Community. Fully accredited by The Joint Commission, Beaufort Memorial boasts a dedicated, high-quality medical staff of nearly 230 board-certified or board-eligible providers. Our mission is to enhance the quality of life in the Lowcountry through improved health, innovative partnerships and superior care.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Beaufort, SC, US
Year founded
1944