Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Process, post, and prepare approved refunds through our EHR system * Operate within established guidelines and protocols, including providing backup documentation for our accounting and audit ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
Under the direction of the Revenue Cycle Director, the RCM Refund Specialist is responsible for reviewing, processing, and reconciling patient and payer refunds. This role ensures accuracy ...
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Under the direction of the Revenue Cycle Director, the RCM Refund Specialist is responsible for reviewing, processing, and reconciling patient and payer refunds. This role ensures accuracy ...
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Under the direction of the Revenue Cycle Director, the RCM Refund Specialist is responsible for reviewing, processing, and reconciling patient and payer refunds. This role ensures accuracy ...
Under the direction of the Revenue Cycle Director, the RCM Refund Specialist is responsible for reviewing, processing, and reconciling patient and payer refunds. This role ensures accuracy ...
Accurately review and process all third party payor, collection agency, patient, and other payments. Review the accuracy of credit balance status and prepare the necessary documentation for refunds.
Accurately review and process all third party payor, collection agency, patient, and other payments. Review the accuracy of credit balance status and prepare the necessary documentation for refunds.
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
Insurance Refund Specialist
Lauderdale Lakes, FL · On-site
$26/hr
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
Insurance Refund Specialist
Lauderdale Lakes, FL · On-site
$26/hr
With our proprietary billing process, EBS is the oil that brings life to the engines of its partner ... Process refund requests in accordance with payer guidelines, organizational policies, and ...
Overview Accurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
Overview Accurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
This position ensures accurate and timely refund processing while maintaining compliance with payer guidelines, regulatory requirements, and company policies. This role requires strong attention to ...
This position ensures accurate and timely refund processing while maintaining compliance with payer guidelines, regulatory requirements, and company policies. This role requires strong attention to ...
OverviewAccurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
OverviewAccurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
PATIENT REP IV-REFUND
Merrillville, IN · On-site
Overview Accurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
PATIENT REP IV-REFUND
Merrillville, IN · On-site
Overview Accurately review and process all third party payor, collection agency, patient, and other ... Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. * Codes ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX · On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX · On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Refund Processor information
See salary details
$10.10 - $11.56
5% of jobs
$11.56 - $13.02
3% of jobs
$13.02 - $14.49
6% of jobs
$15.65 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.95
13% of jobs
$15.95 - $17.42
21% of jobs
The median wage is $17.49 / hr.
$17.42 - $18.88
20% of jobs
$19.50 is the 75th percentile. Wages above this are outliers.
$18.88 - $20.35
14% of jobs
$20.35 - $21.81
11% of jobs
$21.81 - $23.27
3% of jobs
$23.27 - $24.74
2% of jobs
$24.74 - $26.20
1% of jobs
$10
$17
$26
How much do refund processor jobs pay per hour?
As of May 29, 2026, the average hourly pay for refund processor in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.71 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Refund Processor, and why are they important?
To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.
What are some common challenges a Refund Processor may encounter, and how can these be effectively managed?
Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.
What does a Refund Processor do?
A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.
What is the difference between Refund Processor vs Customer Service Representative?
| Aspect | Refund Processor | Customer Service Representative |
|---|---|---|
| Credentials | Basic high school diploma; some roles may require familiarity with financial software | High school diploma or equivalent; strong communication skills |
| Work Environment | Office or call center; focused on financial transactions | Office, call center, or remote; handling diverse customer inquiries |
| Industry Usage | Finance, retail, e-commerce | Retail, telecommunications, service industries |
| Primary Tasks | Processing refunds, verifying transactions, updating records | Assisting customers, answering questions, resolving issues |
While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.
More about Refund Processor jobs
What cities are hiring for Refund Processor jobs? Cities with the most Refund Processor job openings:
What states have the most Refund Processor jobs? States with the most job openings for Refund Processor jobs include:
What job categories do people searching Refund Processor jobs look for? The top searched job categories for Refund Processor jobs are:
Northside Hospital rating
7.3
Based on 425 frontline employees who took The Breakroom Quiz
290th of 864 rated healthcare providers
Job description
Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
ResponsibilitiesProcesses payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.
QualificationsREQUIRED:
1. 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience 2. Good verbal and written communication skills. 3. Basic computer skills, including the Microsoft Office Suite 4. Basic reading, writing, and arithmetic skills.
PREFERRED:
5. Knowledge of healthcare receivables and collections, including denial and appeal processes. 6. Understanding of the healthcare revenue cycle 7. Coding knowledge or CPC certification 8. Knowledge and ability to use insurance company websites.
Work Hours (EX:7AM-7PM):600am -245pmEmployment Type: FULL_TIMEWhat Northside Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Northside Hospital
Sourced by ZipRecruiter
* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
1970