This position ensures accurate and timely refund processing while maintaining compliance with payer guidelines, regulatory requirements, and company policies. This role requires strong attention to ...
This position ensures accurate and timely refund processing while maintaining compliance with payer guidelines, regulatory requirements, and company policies. This role requires strong attention to ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Supervisor, Patient Business Services - Cash Posting and Refund
San Antonio, TX ยท On-site
$20.30 - $33/hr
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of ...
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Cash Application Processor
$18.25 - $22.75/hr
... Refund Requests 7. Prepare and Process Cylinder Deposit Refund Requests 8. Research issues on customer payments 9. Mail payments received in corporate office to Lockbox 10. Various other tasks as ...
Cash Application Processor
$18.25 - $22.75/hr
... Refund Requests 7. Prepare and Process Cylinder Deposit Refund Requests 8. Research issues on customer payments 9. Mail payments received in corporate office to Lockbox 10. Various other tasks as ...
Customer Service Rep - Payment Processor
$14.50 - $18.50/hr
Process refunds, adjustments, and payment corrections as needed * Answer incoming calls and direct inquiries appropriately * Assist with general administrative and clerical duties * Maintain ...
Quick apply
Apply Early
Customer Service Rep - Payment Processor
$14.50 - $18.50/hr
Process refunds, adjustments, and payment corrections as needed * Answer incoming calls and direct inquiries appropriately * Assist with general administrative and clerical duties * Maintain ...
Apply Early
Customer Service Rep - Payment Processor
$14.50 - $18.50/hr
Process refunds, adjustments, and payment corrections as needed * Answer incoming calls and direct inquiries appropriately * Assist with general administrative and clerical duties * Maintain ...
Quick apply
Customer Service Rep - Payment Processor
$14.50 - $18.50/hr
Process refunds, adjustments, and payment corrections as needed * Answer incoming calls and direct inquiries appropriately * Assist with general administrative and clerical duties * Maintain ...
Cash Application Processor
Irving, TX ยท On-site
$24 - $26/hr
... Refund Requests Prepare and Process Cylinder Deposit Refund Requests Research issues on customer payments Mail payments received in corporate office to Lockbox Various other tasks as needed Other ...
Cash Application Processor
Irving, TX ยท On-site
$24 - $26/hr
... Refund Requests Prepare and Process Cylinder Deposit Refund Requests Research issues on customer payments Mail payments received in corporate office to Lockbox Various other tasks as needed Other ...
Refund Clerk - M-F 8-4:30pm (On-site in Austin, TX)
Austin, TX ยท On-site
$18 - $21/hr
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Refund Clerk - M-F 8-4:30pm (On-site in Austin, TX)
Austin, TX ยท On-site
$18 - $21/hr
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Refund Clerk - M-F 8-4:30pm (On-site in Austin, TX)
Austin, TX ยท On-site
$18 - $21/hr
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Refund Clerk - M-F 8-4:30pm (On-site in Austin, TX)
Austin, TX ยท On-site
$18 - $21/hr
Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution * Export refund check registers and complete quarterly ...
Ensure refunds and checks are processed by deadline * Report weekly department updates to Leadership * Research departmental issues, conduct root cause analysis, and present mitigation plans to ...
Ensure refunds and checks are processed by deadline * Report weekly department updates to Leadership * Research departmental issues, conduct root cause analysis, and present mitigation plans to ...
Refund Processor information
How to make 25 dollars an hour online?
What jobs pay $700 a day?
What are the key skills and qualifications needed to thrive as a Refund Processor, and why are they important?
What are some common challenges a Refund Processor may encounter, and how can these be effectively managed?
What is the difference between Refund Processor vs Customer Service Representative?
| Aspect | Refund Processor | Customer Service Representative |
|---|---|---|
| Credentials | Basic high school diploma; some roles may require familiarity with financial software | High school diploma or equivalent; strong communication skills |
| Work Environment | Office or call center; focused on financial transactions | Office, call center, or remote; handling diverse customer inquiries |
| Industry Usage | Finance, retail, e-commerce | Retail, telecommunications, service industries |
| Primary Tasks | Processing refunds, verifying transactions, updating records | Assisting customers, answering questions, resolving issues |
While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.
What jobs pay 4000 a week without a degree?
What is a refund processor?
What does a Refund Processor do?
Full-time
Posted 11 days ago
Job description
- Review insurance claims, EOBs/ERAs, and payment postings to identify overpayments and refund opportunities
- Research and validate refund requests, including coordination with AR, billing, and cash posting teams
- Process refunds to insurance carriers, patients, and third parties accurately and within required timelines
- Verify claim adjustments, recoupments, and payment discrepancies prior to refund issuance
- Maintain complete and accurate documentation of all refund activity
- Communicate with payers, clients, and internal departments regarding refund status and resolution
- Investigate and resolve discrepancies, including duplicate payments and credit balances
- Reconcile refund-related accounts and assist with month-end close processes
- Ensure compliance with payer contracts, CMS guidelines, and applicable state/federal regulations
- Prepare and track reports on refunds, adjustments, and outstanding credit balances
- Support internal and external audits by providing required documentation
- High school diploma or equivalent required
- 1โ3 years of experience in medical billing, insurance claims, revenue cycle, or healthcare accounting
- Working knowledge of insurance reimbursement, EOB/ERA interpretation, and overpayment workflows
- Familiarity with payer guidelines (commercial, Medicare, Medicaid)
- Proficiency in Microsoft Office, particularly Excel
- Experience with practice management systems, clearinghouses, or billing software
- Strong attention to detail with a high level of accuracy
- Solid analytical and problem-solving skills
- Experience in high-volume RCM or third-party billing environment
- Knowledge of both in and out-of-network reimbursement and payer recoupment trends
- Exposure to refund audits and compliance processes
- Strong numerical accuracy and data entry skills
- Excellent organization and time management
- Professional written and verbal communication
- Ability to handle confidential financial and patient information (HIPAA compliance)
- Customer service mindset with internal and external stakeholders
- Ability to work both independently and collaboratively in a fast-paced environment
About Gryphon Healthcare
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
51 - 200 Employees
Headquarters location
Houston, TX, US
Year founded
2018