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Atm Analyst Jobs in Texas (NOW HIRING)

NCR Atleos

ATM Monitoring Associate I

Frisco, TX · On-site

$25 - $26.44/hr

The ATM Monitoring Analyst must be an individual who is proactive, team oriented and possesses excellent communication skills and the technological expertise necessary to diagnose and resolve issues.

First Community Bank

BSA Analyst

Corpus Christi, TX · On-site

Corpus Christi, TX Position Summary The position of BSA Analyst shall be responsible for routine ... ATM Owners, MSBs, NBFIs, NRAs, etc.) as warranted and / or as scheduled * Assist with CTR Training ...

First Community Bank

BSA Analyst

Corpus Christi, TX · On-site

Corpus Christi, TX Position Summary The position of BSA Analyst shall be responsible for routine ... ATM Owners, MSBs, NBFIs, NRAs, etc.) as warranted and / or as scheduled * Assist with CTR Training ...

First Community Bank

BSA Analyst

Corpus Christi, TX · On-site

Corpus Christi, TX Position Summary The position of BSA Analyst shall be responsible for routine ... ATM Owners, MSBs, NBFIs, NRAs, etc.) as warranted and / or as scheduled * Assist with CTR Training ...

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Atm Analyst information

What are some typical challenges an ATM analyst might face in their daily work?

ATM Analysts often face challenges such as quickly identifying and resolving transaction failures, analyzing complex data streams for fraud detection, and managing system upgrades with minimal downtime. They regularly coordinate with IT, security, and banking teams to maintain seamless ATM operations and ensure customer transactions are secure. Staying on top of emerging cybersecurity threats and regulatory changes is also a key aspect of the role. This dynamic environment offers the opportunity to develop specialized technical and analytical skills while playing a crucial part in the financial institution’s service delivery.

What are the key skills and qualifications needed to thrive as an ATM analyst?

To thrive as an ATM Analyst, you need a solid understanding of ATM operations, electronic funds transfer systems, and data analysis, usually supported by a degree in computer science, finance, or a related field. Familiarity with ATM network management tools, transaction monitoring software, and knowledge of compliance standards such as PCI DSS or ISO 8583 is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts identify issues and collaborate with technical and financial teams. These competencies ensure reliable ATM performance, timely resolution of incidents, and compliance with industry regulations.

What is an ATM analyst?

An ATM Analyst is responsible for monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) to ensure they function properly. They analyze transaction data, detect fraud or operational issues, and coordinate with service providers for repairs. Additionally, they may work on software updates, security enhancements, and cash management strategies to optimize ATM performance.

What are popular job titles related to Atm Analyst jobs in Texas? For Atm Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Atm Analyst jobs in Texas look for? The top searched job categories for Atm Analyst jobs in Texas are:
Atm Analyst jobs near you
Infographic showing various Atm Analyst job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 5% Part Time, and 16% Contract. Highlights an 100% In-person job distribution.

ATM Monitoring Associate I

NCR Atleos

Frisco, TX • On-site

$25 - $26.44/hr

Full-time

Re-posted 8 days ago

NCR Atleos rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

216th of 242 rated software companies

Job description

Job Position: ATM Monitoring Associate I
Location: Frisco, TX
MUST BE IN OFFICE 3X A WEEK

SUMMARY:
As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atelos. Our processing network, service delivery platform, operational expertise and scale advantages are being leveraged for cost-effective expansion into new markets of opportunity through both organic growth and targeted acquisitions. NCR Atleos puts a relentless focus on improving the productivity of our ATMs for the benefit of retailers, consumers and financial institutions alike.

The ATM Monitoring Analyst must be an individual who is proactive, team oriented and possesses excellent communication skills and the technological expertise necessary to diagnose and resolve issues.  This individual will represent the Technical Support Team by providing technical support for Automated Teller Machine (ATM) equipment across the U.S. in a high-level capacity.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime.
  • Research service history on ATM’s to identify service issues.
  • Utilize monitoring tools and ticketing systems for addressing issues.
  • Manipulate data within excel to analyze ATM inactivity.
  • Manage multiple avenues of issues through monitoring, email and phone to ensure business expectations for service standards are met.
  • Effectively communicate issues and status updates with business users, service providers and management teams, professionally adjusting language and terminology as needed.
  • Call customer locations to identify issues with ATM’s.
  • Be the technology advocate for the businesses and/or customers we support.
  • Deliver exceptional and quality customer service.
  • Provide efficient productivity and superior quality service while working in a fast-paced environment.
  • include the following. Other duties may be assigned.


SYSTEMS INVOLVED: 
  • Fiserv Device Manager.
  • Crosstec.
  • CORE.
  • Webtools.
  • Excel.
  • Oracle.

SUPERVISORY RESPONSIBILITIES:
No

EDUCATION, EXPERIENCE & REQUIREMENTS:
  • Associates degree required or relative work experience required.
  • Must have 2 years work experience with any technical discipline.
  • Must have excellent customer service skills.
  • Strong communication skills.
  • Ability to follow complex and unique processes and adapt to change rapidly.
  • Analytical thought needed to resolve issues in a variety of complex situations.
  • Ability to manage multiple issues in a fast paced, deadline driven environment.
  • Must be detail-oriented.
  • Must possess strong problem-solving skills.
  • Excellent organizational and time management skills to manage several issues and follow-ups simultaneously.
  • Proficient in MS Outlook and Word.
  • Must be at Intermediate Level with MS Excel.
  • Ability to type a minimum of 60 wpm.
  • Must be able to successfully pass all applicable background screening tests.
  • Must have excellent communication skills, both written and oral.

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