ZipRecruiter

Log In

1

Refund Processor Jobs in Georgia (NOW HIRING)

Northside Hospital Inc.

Refund Specialist

Atlanta, GA · On-site

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...

Northside Hospital Inc.

Refund Specialist

Atlanta, GA · On-site

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...

Northside Hospital Inc.

Refund Specialist

Atlanta, GA · On-site

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...

RemX

Be Seen First

Transaction Review Specialist

Duluth, GA · On-site

$45K - $47K/yr

Process refunds, exchanges, and corrections * Research and resolve discrepancies * Reconcile information across multiple systems * Review commissions and identify revenue opportunities * Maintain ...

next page

Showing results 1-20

All JobsRefund Processor JobsRefund Processor Jobs in Georgia

Refund Processor information

See Georgia salary details

$8

$15

$22

How much do refund processor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for refund processor in Georgia is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.63 per hour, depending on experience, location, and employer.

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

What are popular job titles related to Refund Processor jobs in Georgia?

For Refund Processor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Refund Processor jobs in Georgia look for?

The top searched job categories for Refund Processor jobs in Georgia are:

Refund Processor jobs near you
Infographic showing various Refund Processor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 14% Part Time, 1% Temporary, 7% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $31,598 per year, or $15.2 per hour.

Refund Specialist

Northside Hospital Inc.

Atlanta, GA • On-site

Full-time

Re-posted 21 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 450 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies.   Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.

Qualifications

REQUIRED:

1. 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience 2. Good verbal and written communication skills. 3. Basic computer skills, including the Microsoft Office Suite 4. Basic reading, writing, and arithmetic skills.

PREFERRED:

5. Knowledge of healthcare receivables and collections, including denial and appeal processes. 6. Understanding of the healthcare revenue cycle 7. Coding knowledge or CPC certification 8. Knowledge and ability to use insurance company websites.

Work Hours:600am -245pmEmployment Type: FULL_TIME

What Northside Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northside Hospital logo

About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

View All Northside Hospital Jobs

Apply