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Refund Processor Jobs in Manhattan, NY (NOW HIRING)

City of New York

Senior Refunds Specialist

Manhattan, NY · On-site

$70K - $80K/yr

... to refund inquiries from the public. Treasury's Refunds Unit is responsible for processing refunds for credits related to property taxes and related charges, business and excise taxes, 1127 taxes ...

otg

Accounts Payable Processor

Manhattan, NY · On-site

$19 - $24/hr

The Accounts Payable Processor at PAS office is responsible for carrying out prompt and accurate organization and handling of check and refund requests, as well as posting of all invoices to ensure ...

otg

Accounts Payable Processor

Manhattan, NY

$19 - $24/hr

The Accounts Payable Processor at PAS office is responsible for carrying out prompt and accurate organization and handling of check and refund requests, as well as posting of all invoices to ensure ...

Robert Half

Accounting Manager

New York, NY · On-site

$125K - $150K/yr

Manage high-volume revenue accounting activities, including the handling of refunds, processing adjustments, merchant fees, and chargeback transactions. * Record payroll activity, prepare related ...

TAXMONEY REFUND

Tax Preparer

Brooklyn, NY

$20 - $25/hr

Utilize professional tax preparation software (e.g., [mention specific software like UltraTax, Lacerte, TaxSlayer, etc.]) for accurate processing and e-filing. Qualifications and Skills * Experience ...

TAXMONEY REFUND

Tax Preparer

Brooklyn, NY

$20 - $25/hr

Utilize professional tax preparation software (e.g., [mention specific software like UltraTax, Lacerte, TaxSlayer, etc.]) for accurate processing and e-filing. Qualifications and Skills * Experience ...

The Bachrach Group

Be Seen First

Legal Assistant

Garden City, NY · On-site

$50K - $75K/yr

Process Nassau County ARC settlements and Article 7 settlements through each stage until tax refunds are issued. * Maintain settlement tracking spreadsheets, litigation calendars, and case status ...

CareOne

Business Office Manager

Westwood, NJ

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ · On-site

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

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All JobsRefund Processor JobsRefund Processor Jobs in Manhattan, NY

Refund Processor information

See Manhattan, NY salary details

$11

$19

$28

How much do refund processor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for refund processor in Manhattan, NY is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.
What are popular job titles related to Refund Processor jobs in Manhattan, NY? For Refund Processor jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching Refund Processor jobs in Manhattan, NY look for? The top searched job categories for Refund Processor jobs in Manhattan, NY are:
Refund Processor jobs near you
Infographic showing various Refund Processor job openings in Manhattan, NY as of July 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $41,300 per year, or $19.9 per hour.

Refund Specialist

ENT and Allergy Associates, LLP

Tarrytown, NY • On-site

$21/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

ENT and Allergy Associates rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

Job Description:

ENT and Allergy Associates, LLP and Humi is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location.

Hourly: $20 - $21/hr

Essential responsibilities Include but are not limited to the following:

  • Prepares patient refunds received by Tasks from BOS team, Payment Posting team, Management and Front End forward to Department Director for approval

  • Processes refunds through Refund Manager

  • Process all patient credit card refunds through Phreesia

  • Works patient credit reports received by Department Manager monthly for investigation and resolution

  • Maintaining and updating the refund spreadsheet for other department review

  • Forward patient refund checks for all signatures from the EEO, CFO, or COO. (2 signatures for checks over $2500)

  • Mailing out all approved and signed refund checks, double check that every check is signed

  • Scan and file mailed refunds in ICS

  • Process credit card terminal payments

  • Check the AR fax server for credit card payments and post accordingly, give any wit $0 payments to assistant manager

  • Covering areas where a refund specialist may be absent including Insurance Refunds (cross training)

  • Suggest improvement in processes when applicable

  • Must be very detail oriented and able to multi-task

Personal Attributes

  • Must have the ability to maintain confidential information

  • Must have the ability to multitask

  • Detail orientated

Qualifications

  • Previous experience in a medical industry is preferred

  • Knowledge of phressia is a plus

  • Knowledge of medical terminology

We offer a competitive salary with a comprehensive benefits package including:

Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.


The ENT & Allergy Associates Network:

ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted 'Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.

HUMI:

Backed by over 25 years of experience, Humi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Humi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Humi ensures measurable success for its clients.At its core, Humi represents the human side of healthcare, where operational excellence meets a people-first philosophy.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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