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Refund Processor Jobs in Manhattan, NY (NOW HIRING)

Innovaccer

4437- Client Services Specialist

North Bergen, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Educate teams on revenue cycle functions including charge entry, claim edits, payment posting, credit balances, and refund processes. * Identify workflow improvement opportunities and provide ongoing ...

New

CareOne

Business Office Manager

Westwood, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

ARLP GS LLC

Accounts Receivable Administrator

Rye, NY · On-site

$65K - $75K/yr

Prepare and organize documentation for security deposit refunds. * Process and distribute monthly rent increase letters to tenants. * Handle bounced check processing, including tenant communication ...

KnitWell Group

Client Specialist Key

Morristown, NJ · On-site

$16.92 - $21.15/hr

If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company ...

IEEE

Manager Member Operations (E6131)

Piscataway, NJ · On-site

Responsible for financial administration of departmental budgets, forecast/expense reviews, and invoice processing while ensuring accuracy in Money on Account, Balance Due, and Refund processes.

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Showing results 21-40

All JobsRefund Processor JobsRefund Processor Jobs in Manhattan, NY

Refund Processor information

See Manhattan, NY salary details

$11

$19

$28

How much do refund processor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for refund processor in Manhattan, NY is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.73 per hour, depending on experience, location, and employer.

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

What are popular job titles related to Refund Processor jobs in Manhattan, NY?

For Refund Processor jobs in Manhattan, NY, the most frequently searched job titles are:

What job categories do people searching Refund Processor jobs in Manhattan, NY look for?

The top searched job categories for Refund Processor jobs in Manhattan, NY are:

Refund Processor jobs near you
Infographic showing various Refund Processor job openings in Manhattan, NY as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,300 per year, or $19.9 per hour.

Assistant Supervisor for the W-2 and FICA Refunds Unit

City of New York

Manhattan, NY • On-site

$76K - $76K/yr

Full-time

Posted 12 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

621st of 846 rated public administrative organizations

Job description

Job Description

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Assistant Supervisor for the W-2 and FICA Refunds Unit within the Payroll Banking and Accounting (PBA) group. Under the direction of the Supervisor, the Assistant Supervisor will:
- Assist the Supervisor with managing the Unit's daily assignment workflows.
- Analyze and document W-2 and FICA Refunds Unit processes and procedures.
- Assist the Supervisor in supporting the recommendations of feature additions in the FICA Refund System.
- Review wage and deduction summary adjustments processed in the Payroll Information (Pi) and/or PMS; process negative one-time deductions in Pi.
- Assist with managing multiple FICA (Federal Insurance Contributions Act) refund claims.
- Perform analytical/accounting tasks as assigned by the Payroll Banking and Accounting management.
Preferred Skills
- Excellent communication skills (oral and written), interpersonal, and organizational skills are required.
- Excellent work ethic and attention to detail
- Ability to analyze data, prepare statistical and narrative reports.
- Ability to work efficiently in a fast-paced environment.
- Excellent skills with Microsoft 365 products (Outlook, Word, Excel, and PowerPoint).
- Experience with the Payroll Management System (PMS), Payroll Information Administration (Pi), City Human Resource Management System (CHRMS), Reports Management Distribution System (RMDS), and ClearQuest.
Additional Information:
#O-78
To Apply:
Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 789784. While all complete applications will be given consideration, only candidates selected for an interview will be contacted.
Hours/Shift:
35 Hours/Day Shift
Work Location:
5 Manhattan West, New York, NY
ADMINISTRATIVE ACCOUNTANT (NON - 1000B

Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in accounting, including one course each in advanced accounting, auditing, and cost accounting and four years of satisfactory full-time professional accounting or auditing experience, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising a staff performing accounting or auditing work; or
2. A valid New York State Certified Public Accountant license and at least 18 months of satisfactory full-time professional accounting or auditing experience in an administrative, managerial or executive capacity or supervising a staff performing accounting or auditing work.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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