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Exostar

Application Support Specialist

Herndon, VA · On-site

The Application Administrator is responsible for providing support to Exostar's valued clients across a variety of program solutions, including meeting support and performance targets. This person ...

Exostar

Training Analyst

Herndon, VA · On-site

As part of the Exostar Customer Education and Training team, the Training Analyst will evaluate our current training programs to ensure the training needs of the organization are being fulfilled.

Exostar

Account Executive - A&D

Herndon, VA · On-site

Exostar is seeking for an experienced Sales Representative responsible for generating sales of SaaS subscriptions and solutions, to Aerospace & Defense customer for the Exostar Platform. This quota ...

Exostar

Manager, Software Engineering

Cincinnati, OH · On-site

AI-native development is not optional at Exostar; it's how we build. This role reports to the Director, R&D Engineering and operates in Exostar's FedRAMP Moderate / CMMC Level 2 environment serving ...

Exostar

Senior Product Owner- Supply Chain

Herndon, VA · On-site

The Senior Product Owner-Supply chain will be responsible for developing Supply chain software requirements to enable Exostar's Aerospace and Defense (A&D) industry customers to collaborate with ...

Exostar

Information Security Engineer

Herndon, VA · On-site

This individual will serve as an Information Security Engineer and member of the Exostar Information Security Office. This individual will report to the Intelligence & Operations Manager and be ...

Exostar

Director of DevOps

Herndon, VA · On-site

Position Overview The Director of DevOps sets the strategy and runs the day-to-day for Exostar's global, 24x7 production operations. The role is the technical and operational backbone for every ...

Exostar

Sr Information Security Engineer

Herndon, VA · On-site

$109K - $148K/yr

This position will serve as a member of the Exostar Information Security Office and will report to the Manager of Governance & Engineering. This role is responsible for designing and implementing ...

Exostar

Information Security Engineer

Herndon, VA · On-site

This position will serve as a member of the Exostar Information Security Office and will report to the Manager of Governance & Engineering. This role is responsible for designing and implementing ...

FIND

Senior Product Owner- Supply Chain

Herndon, VA · On-site +1

The Senior Product Owner-Supply chain will be responsible for developing Supply chain software requirements to enable Exostar's Aerospace and Defense (A&D) industry customers to collaborate with ...

AVTC Group

Director of Contracts

Springfield, NJ · On-site +1

Serve as the designated Exostar administrator for customer portal access * Serve as the designated Haystack Gold database administrator * Maintain accurate records, documentation, and portal access ...

Oxenham Group

Operations Support

Edmonds, WA · On-site

$56K - $75K/yr

Set up and maintain company profiles in government and customer supplier systems, including SAM, PIEE, Ariba, Exostar, and Coupa. * Manage the company trademark renewal and registration process.

Oxenham Group

Operations Support Specialist

Edmonds, WA · On-site

$56K - $75K/yr

Set up and maintain company profiles in government and customer supplier systems, including SAM, PIEE, Ariba, Exostar, and Coupa. * Manage the company trademark renewal/registration process.

asrcfh

Billing Analyst

Reston, VA · Hybrid

$49K - $66K/yr

IOL Portal, SLICS, VIP/Exostar, Transcepta, sPRO. * High proficiency with Microsoft Office Excel, including vlookup and Pivot Table functions. * Ability to multi-task; handle multiple priorities ...

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How much do exostar jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for exostar in the United States is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Exostar vs Security Clearance Specialist?

AspectExostarSecurity Clearance Specialist
Primary RoleProvides secure collaboration platforms for aerospace, defense, and government sectorsManages and processes security clearance applications and renewals
Required CredentialsIT certifications, security standards knowledgeSecurity clearance, background checks, security certifications
Work EnvironmentTechnology-focused, corporate or government contractorsGovernment agencies, defense contractors, security offices
Industry UsageUsed by organizations needing secure data sharing in defense and aerospaceUsed by agencies and contractors handling security clearances

Exostar focuses on secure collaboration technology solutions, while Security Clearance Specialists handle clearance processing. Both roles are vital in defense and government sectors but serve different functions related to security and technology.

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Exostar jobs near you
Infographic showing various Exostar job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $35,261 per year, or $17 per hour.

Application Support Specialist

Herndon, VA • On-site

Exostar
Software Development • 51 - 200 employees
Learn more about Exostarexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Job Overview:
The Application Administrator is responsible for providing support to Exostar's valued clients across a variety of program solutions, including meeting support and performance targets. This person will provide second-tier technical support to end users of the applications with professionalism and strong communication skills. The Application Administrator handles moderately complex problems and may interact with Technical Operations, Development, vendors and QA to restore service and identify and correct core problems.
Your day, if you join us: Essential Job Functions
  • Providing top-notch customer service per Service Level Agreements (SLAs) as a subject matter expert on assigned applications
  • Documenting and tracking issues; assisting in identifying root causes and corrective action resolutions
  • Responding to all customers, partners and vendors quickly with professionalism and concern
    • This includes maintaining effective queue management for cases escalated to higher-tier support
    • Consistently meeting performance targets, goals and deadlines
  • Supporting and executing Standing Operating Procedures (SOP) and associated processes
    • This will include documentation of configuration and issue resolution (root cause analysis (RCA), corrective actions)
  • Suggesting improvements and giving feedback on documented troubleshooting procedures
  • Promoting a 'continuous improvement atmosphere'
  • Providing off-hours support (via mobile phone) of applications as part of a rotating schedule
    • Only required for severity one issues

You meet our "must haves" for this role if you have:
  • 2+ years of experience in customer service, application administration, or a call center environment
  • Proficiency in Microsoft Office products
  • Strong verbal and written communication skills, including the ability to explain complex processes to customers
  • Comfort with - and genuine interest in - troubleshooting technical issues
  • The ability to thrive in a fast-paced environment where multitasking is essential
  • Ability to obtain and maintain Exostar Trusted Role status
  • Due to customer requirements, U.S. Citizenship is required. Ability to gain and maintain Trusted Role is required

You're exactly who we're looking for if you have:
  • A Bachelor's degree
  • Familiarity with business applications, ideally including eProcurement platforms - experience with Commerce One, Ariba, Poet, or ACP is a plus
  • Experience in eCommerce, B2B environments, or the Aerospace & Defense industry
  • Working knowledge of XML and electronic data transfer
  • An understanding of supply chain management, procurement, or sourcing technologies
  • A strong sense of accountability and ownership over your work
  • A collaborative approach to creative problem-solving

Location- Herndon, VA- Hybrid- (3x/week)
The pay range for this position is $65,000k - $75,000k/yr; however, the final compensation will be determined based on factors including experience, skills, qualifications, and location. Exostar also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, EAP, Flexible Spending Accounts, 401(k) matching, flexible time off and sick leave).
Exostar - The Company:
Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly. Within these communities we build trust. By analyzing community data, we provide insights and intelligence, enabling organizations to make better, timelier decisions, to mitigate risk, and operate more efficiently.
  • We believe in employee development: we promote internally and provide training and educational assistance
  • We provide a fun, engaged workplace, with social and community-building events
  • We offer comprehensive benefits and flexible time off plans.

Exostar is an Equal Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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