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Exostar Jobs (NOW HIRING)

Exostar

Customer Success Manager

Herndon, VA · On-site +1

$250K/yr

Overview The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

Exostar

Customer Success Manager

Herndon, VA · On-site

$250K/yr

Overview The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

Exostar

Customer Success Manager

Cincinnati, OH · On-site +1

$250K/yr

Customer Success Manager The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences ...

Exostar

Sr. Customer Success Manager

Herndon, VA · Remote

$250K/yr

The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

Exostar

Sr. Customer Success Manager

Herndon, VA · On-site

$250K/yr

The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

Exostar

Sales Engineer

Herndon, VA · On-site

Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share ...

Exostar

Senior Product Owner

Herndon, VA · On-site

$130K - $171K/yr

The Senior Product Owner will be responsible for developing software requirement specifications to enable Exostar's Aerospace and Defense (A&D) industry customers to collaborate with their customers ...

Exostar

Software Engineer- AI

Herndon, VA · On-site

Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share ...

Exostar

Associate DevOps Engineer

Cincinnati, OH · On-site

$50.75 - $69.50/hr

About Exostar Exostar's cloud-based platforms foster secure collaboration across Aerospace & Defense, Life Sciences, and other highly regulated industries. We help our customers build trust and ...

Exostar

HR Admin (Temp)

Herndon, VA · Hybrid

HR Admin (Temp) Exostar is looking for a detail-oriented HR Administrator & Recruiting Coordinator to join our HR team. This role is central to keeping our people operations running smoothly -- from ...

Exostar

HR Admin (Temp)

Herndon, VA · On-site

Exostar is looking for a detail-oriented HR Administrator & Recruiting Coordinator to join our HR team. This role is central to keeping our people operations running smoothly - from the moment a ...

Exostar

Account Executive - A&D

Herndon, VA · On-site

Exostar is seeking for an experienced Sales Representative responsible for generating sales of SaaS subscriptions and solutions, to Aerospace & Defense customer for the Exostar Platform. This quota ...

Exostar

Senior Product Owner

Herndon, VA · On-site

$130K - $171K/yr

The Senior Product Owner will be responsible for developing software requirement specifications to enable Exostar's Aerospace and Defense (A&D) industry customers to collaborate with their customers ...

Exostar

Sales Development Representative

Herndon, VA · On-site

Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share ...

Exostar

Associate DevOps Engineer

Cincinnati, OH · On-site

$51.50 - $70.50/hr

About Exostar Exostar's cloud-based platforms foster secure collaboration across Aerospace & Defense, Life Sciences, and other highly regulated industries. We help our customers build trust and ...

Exostar

Senior Product Manager- Supply Chain

Cincinnati, OH · On-site

$123K - $163K/yr

Job Overview - We are seeking a Senior Product Manager with deep aerospace supply chain expertise and preferably hands-on AI product experience to lead the evolution and market success of Exostar ...

Exostar

Information Security Engineer

Herndon, VA · On-site

This senior-level Information Security Engineer will serve as a member of the Exostar Information Security Office and report to the Manager of Governance & Engineering. This role is designed for a ...

Exostar

Information Security Engineer

Herndon, VA · On-site

This senior-level Information Security Engineer will serve as a member of the Exostar Information Security Office and report to the Manager of Governance & Engineering. This role is designed for a ...

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How much do exostar jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for exostar in the United States is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Exostar vs Security Clearance Specialist?

AspectExostarSecurity Clearance Specialist
Primary RoleProvides secure collaboration platforms for aerospace, defense, and government sectorsManages and processes security clearance applications and renewals
Required CredentialsIT certifications, security standards knowledgeSecurity clearance, background checks, security certifications
Work EnvironmentTechnology-focused, corporate or government contractorsGovernment agencies, defense contractors, security offices
Industry UsageUsed by organizations needing secure data sharing in defense and aerospaceUsed by agencies and contractors handling security clearances

Exostar focuses on secure collaboration technology solutions, while Security Clearance Specialists handle clearance processing. Both roles are vital in defense and government sectors but serve different functions related to security and technology.

More about Exostar jobs
What cities are hiring for Exostar jobs? Cities with the most Exostar job openings:
What states have the most Exostar jobs? States with the most job openings for Exostar jobs include:
What job categories do people searching Exostar jobs look for? The top searched job categories for Exostar jobs are:
Exostar jobs near you
Infographic showing various Exostar job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,261 per year, or $17 per hour.
Customer Success Manager

Customer Success Manager

Exostar

Herndon, VA • On-site, Remote

$250K/yr

Other

Medical, Life

Posted 13 days ago

Job description

Overview
The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help them operationalize our products within their business.
The CSM collaborates with the Head of Customer Success, as well as leaders across Sales, Solutions Consulting, Onboarding, Professional Services, Product, Support, and Operations. You will be a visible contributor to the Go-To-Market team, bringing urgency, passion, and customer advocacy to every interaction.
Responsibilities:
Your day if you join us
  • Partner with assigned customer accounts to ensure they achieve value from Exostar solutions-supporting renewal and expansion opportunities.
  • Develop and maintain a deep understanding of customers' operational processes to guide usage of Exostar products and identify expansion opportunities.
  • Manage, prioritize, and drive resolution of open customer items by coordinating with internal Exostar stakeholders, providing proactive updates throughout.
  • Lead regular operational reviews with customers, discussing support tickets, case metrics, and ongoing performance.
  • Collaborate with services delivery teams to ensure successful execution of service engagements and extended support contracts for assigned accounts.
  • Mentor and train junior Customer Success team members as needed.
  • Support the development and implementation of systems and tools that provide performance metrics and insights into Customer Success effectiveness.
Qualifications
Required
You are a great fit for this role if you:
  • 5+ years of experience in Customer Success or similar customer-facing role
  • Proven experience managing and closing renewal portfolios of $3M+ annually
  • Demonstrated experience generating and closing $250K+ expansion opportunities
  • Strong problem-solving mindset with a commitment to seeing issues through to resolution
  • Passion for helping customers achieve success
  • Strong executive presence and ability to engage customers at all levels
  • Ability to influence through persuasion, negotiation, and consensus building
  • Exceptional attention to detail
  • Preferred Qualifications
  • Strong understanding of the Cybersecurity Maturity Model Certification (CMMC) framework, including CMMC 2.0 requirements and assessment processes.
  • Familiarity with related cybersecurity and compliance standards such as NIST 800-171, FedRAMP, or DFARS 252.204-7012.
  • Experience supporting customers through compliance readiness, audits, assessments, remediation planning, or certification initiatives.
About Exostar
Exostar's cloud-based platforms serve the Aerospace & Defense, Life Sciences, Healthcare, and other highly regulated industries by enabling secure collaboration, information sharing, and compliance. We build trusted communities and deliver insights that help organizations mitigate risk and operate more efficiently.
What we offer:
  • A culture focused on employee growth, including internal promotions and educational assistance
  • A fun, engaging workplace with social and community-building activities
  • Comprehensive benefits and flexible time off plans
Location: Herndon, VA, Cincinnati, OH- Hybrid (3x/week)
Remote Locations:
NC, GA, TX, NJ, PA, IL, DC, MD, OH, FL, SC, VA, CO, IN, WA, NV, CA, MA
About Exostar
Exostar's cloud-based platforms serve the Aerospace & Defense, Life Sciences, Healthcare, and other highly regulated industries by enabling secure collaboration, information sharing, and compliance. We build trusted communities and deliver insights that help organizations mitigate risk and operate more efficiently.
  • We believe in employee development: we promote internally and provide training and educational assistance
  • We provide a fun, engaged workplace, with social and community-building events
  • We offer comprehensive benefits and flexible time off plans

Exostar is an Equal Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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