Refugee Resettlement Case Manager Jobs in Rochester, NY

Throughout its history, three values - work, wellness, and independence - have remained at the core of Rochester Rehabilitation. Working with a $7 million annual operating budget, the agency serves 2,500 people in the Greater Rochester area living with disabilities, behavioral health issues, and other disadvantages.

Purpose: Using a person-centered approach, assists consumers with preparing and seeking successful employment in the community. Responsible for working across all vocational and employment programs by providing a wide range of vocational/career planning activities including: job readiness soft skills workshops, career and vocational assessments, skill development and career advancement activities, worksite tours, job placement and retention supports. Provides outreach and engagement to Refugee and other identified populations.

Key Functions:
1. Takes a lead role in developing relationships with employers in the community to foster possible partnerships in placing consumers in competitive employment.
2. Assists consumers with learning the skills (interviewing, job searching and job preparation) necessary to find competitive employment in the community.
3. Provides proper documentation of all recorded visits and work done on behalf of consumer via case notes. Write reports to all funders to update them on consumer's progress. Achieves 100% of yearly established productivity standards in conjunction with applicable program contracts, goals and objectives.
4. Assists consumers in developing an individual vocational rehabilitation plan that includes ongoing assessment of progress and needs.
5. Serves as an agency representative to professional associations and other organizations that offer job networking opportunities.
6. Collaborates with Employment Consultants after placement of consumers to enhance job retention. Models effective team work and contribute to the success of program and management teams. Works with other departments to foster effective working relationships.
7. Assists in the development of appropriate marketing tools to support job development, job placement and job retention activities.
8. Conducts 100% of intake interviews and paperwork associated with initial assessments
9. Maintains contact with consumers on a regular basis to encourage participation and follow through on all job development activities.
10. Adheres to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses.

• Bachelor's degree in Human Services, Business, Marketing or related field with 2 years' experience in employment and counseling.
• Valid NYS driver's license, local travel and use of a personal vehicle for business purposes.

To be considered for the position, please complete an online application at the link below:

https://www.rochesterrehab.org/jobseekers

Our Agencies do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.