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Records Office Assistant Jobs in Rochester, NY (NOW HIRING)

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Records Office Assistant information

See Rochester, NY salary details

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How much do records office assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for records office assistant in Rochester, NY is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.87 per hour, depending on experience, location, and employer.

What is a records office assistant?

Records Office Assistants are administrative professionals who help manage, organize, and maintain an organization's records and files. They are responsible for filing documents, retrieving records upon request, ensuring confidentiality, and sometimes updating databases or tracking document movement. Their role is crucial in keeping information accurate and accessible, supporting smooth operations within the office. They may work in settings like schools, hospitals, legal offices, or government agencies.

What are the key skills and qualifications needed to thrive as a records office assistant, and why are they important?

To thrive as a Records Office Assistant, you need strong organizational skills, attention to detail, and basic clerical knowledge, typically supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, electronic filing systems, and sometimes records management certifications are commonly required. Excellent communication, time management, and discretion are vital soft skills in this role. These skills ensure the accurate handling, protection, and retrieval of important records, which is crucial for efficient office operations and data integrity.

What are some typical challenges a records office assistant may face when managing sensitive or high-volume documentation?

As a Records Office Assistant, one common challenge is ensuring the accuracy and confidentiality of records while handling large volumes of documents in a fast-paced environment. You may need to efficiently prioritize tasks, manage digital and physical filing systems, and adhere to strict data protection regulations. Collaborating closely with other departments and regularly updating filing protocols are essential to maintain organization and security. Staying detail-oriented and adaptable is key to overcoming these challenges and supporting the smooth operation of the records office.

What is the difference between Records Office Assistant vs Data Entry Clerk?

AspectRecords Office AssistantData Entry Clerk
CredentialsHigh school diploma; some roles may require administrative certificationsHigh school diploma; basic computer skills
Work EnvironmentOffice setting, often in government or healthcare institutionsOffice or remote, primarily computer-based tasks
Employer & IndustryGovernment agencies, healthcare, legal officesVarious industries including finance, retail, healthcare
Search & Comparison IntentOrganizing, maintaining, and retrieving recordsInputting and managing data in databases

The Records Office Assistant and Data Entry Clerk roles share similarities in office environments and basic credential requirements. However, the Records Office Assistant focuses more on managing and organizing records within institutions like government or healthcare, while the Data Entry Clerk primarily handles data input and database management across various industries.

What job categories do people searching Records Office Assistant jobs in Rochester, NY look for?

The top searched job categories for Records Office Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Records Office Assistant jobs?

Cities near Rochester, NY with the most Records Office Assistant job openings:

Infographic showing various Records Office Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $38,860 per year, or $18.7 per hour.

Float Medical Office Assistant , per diem

UR Medicine Thompson Health

Canandaigua, NY โ€ข On-site

$19.64 - $24.50/hr

Part-time

Posted 3 days ago

New


Job description

Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Schedule: Varying hours based on business need and which location. Will travel between 14 different practices within the Finger Lakes Region (approx. 25 minute radius from Thompson Hospital)
Pay Range: $19.64 - $24.50, based on experience.
Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!
  • Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
  • Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
  • Staff Recognition platforms: Shining Stars, CARESCount website

Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks.
These tasks include but are not limited to:
  • Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing.
  • Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
  • Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
  • Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
  • Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Required Job Specific Competencies:
  • Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
  • Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
  • Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting.
  • Demonstrates knowledge and principles of growth and development over a life span.
  • Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
  • Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
  • Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
  • Remains current with certification requirements if certified
  • He/she is flexible and willing to travel to other Practices upon management request.
  • Actively guards the confidentiality of sensitive information.
  • Has attention to detail to avoid mistakes.

Qualifications:
  • High School Diploma required.
  • BLS certification required.
  • Medical secretarial experience preferred.
  • MOA experience preferred.
  • Medical background preferred.
  • Computer knowledge and skills including but not limited to Outlook and Microsoft Office preferred.
  • Graduate of an approved program for certification of Medical Office Assistants preferred.
  • CMOA certification preferred
  • Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed.
  • Strong EMR experience preferred.
  • Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Pay Range: $19.64 - $24.50
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.