About Imedview
Imedview is a claims and litigation service partner with over 20 years of experience in the industry. Our expertise allows us to proudly serve both legal and insurance professionals nationwide. With a passion for delivering outstanding customer service and building lasting client relationships, we’re growing fast — and we pride ourselves on impeccable customer service and client relations.
Why Imedview?
- Proven Success: From a team of 10 to over 150 employees, with a retention rate of 90%+.
- Award-Winning Culture: A six-time “Great Place to Work” honoree, recently named to the Fortune Best Workplaces in New York 2026 list (small & medium business category).
- Client-Centric Approach: We’re more than a vendor - we’re a trusted partner.
Location Priority
We’re prioritizing candidates in New York (NY), New Jersey (NJ), Massachusetts (MA), Connecticut (CT), Maine (ME), New Hampshire (NH), Virginia (VA), and Maryland (MD) to strengthen regional collaboration. While we offer remote flexibility, these states are key to our growth strategy.
About the Role
In this role, you would be responsible for processing authorizations for medical records. This involves data entry and open communication with outside facilities. A successful Record Retrieval Coordinator will be able to work well independently as well as with others and can multitask.
Responsibilities include, but not limited to:
- Communicating with medical facilities and offices to confirm receipt of authorizations
- Building new cases and entering new authorizations within our proprietary software
- Maintaining consistent communication and building strong relationships with clients to ensure a seamless authorization process
- Prioritizing and processing authorizations daily, ensuring timely completion with urgent cases given priority
- Adhere to organizational protocols, legal regulations, and confidentiality standards when handling sensitive information
Qualifications:
- 1-3 years of experience in medical authorizations, healthcare administration, medical records, or a related field.
- Experience in customer service working with legal/healthcare industry preferred
- Not afraid to learn new technology/software
- Organizational skill and attention to detail
- College degree preferred
Physical Requirements
Ability to sit, stand, and use standard office equipment for extended periods; occasional lifting up to 20 lbs. may be required.
Working Conditions
Employees residing within 75 miles of the office may be required to maintain regular in-office attendance. Employees residing outside of 75 miles may be required to travel intermittently to the office (travel expenses covered by the company) and attend company-hosted events with advance notice.
What We Offer
- Company-provided equipment to perform essential job duties
- 401(k) with employer match and profit sharing (when eligible)
- Comprehensive health, dental, and vision coverage
- HSA and FSA options, company-paid life insurance, and short-term and long-term disability
- A full hour of paid lunch, every day
- Paid time off and holidays — plus extra paid days for your birthday, work anniversary, and volunteering
We are an equal opportunity employer and hire based on merit. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
Company Description
Imedview provides record management and scheduling services for litigated cases. With over 20+ years in the IME industry, Imedview continues to be innovative and offers new services to assist our clients.