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How much do real estate call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for real estate call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Real Estate Call Center position, and why are they important?

To thrive in a Real Estate Call Center role, you need excellent verbal communication, active listening, and customer service skills, often supported by basic knowledge of real estate terminology and procedures. Familiarity with CRM software, phone systems, and lead management tools is advantageous, and some employers may value certifications in customer service or real estate fundamentals. Strong organizational skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are crucial for effectively qualifying leads, managing high call volumes, and ensuring a positive experience for both clients and team members.

What is the highest paid job in real estate?

In real estate, the highest paid roles are typically senior positions such as real estate brokers, especially those who own their firms or handle high-value transactions. Top earners often have extensive experience, strong negotiation skills, and a large client base, with some earning six-figure incomes annually. Successful real estate agents with luxury or commercial property specialization can also reach high income levels.

What is a typical day like for someone working in a Real Estate Call Center?

A typical day in a Real Estate Call Center involves handling inbound and outbound calls to connect with prospective buyers, sellers, or renters, answering their initial questions, and gathering essential information to qualify leads. You may also be responsible for updating client details in CRM systems, scheduling appointments for agents, and following up on previous inquiries. Working in a team environment, you'll collaborate closely with real estate agents, marketing staff, and management to ensure client needs are met efficiently. The pace is dynamic and goal-oriented, making time management and multitasking critical for success in the role.

What is the highest paying call center job?

In the call center industry, roles such as sales managers, team leaders, and specialized customer service supervisors tend to have higher salaries. For example, experienced sales or technical support managers can earn significantly more, especially with performance bonuses and leadership responsibilities.

How to make $100,000 your first year in real estate?

In a real estate call center role, earning $100,000 in the first year typically requires high sales volume, strong communication skills, and effective lead follow-up. Success depends on building a large client base, understanding market trends, and consistently converting leads into sales, often with commission-based pay structures.

How much does a real estate agent make off of a $300,000 house?

A real estate agent typically earns a commission of about 2.5% to 3% of the home's sale price, so on a $300,000 house, they would make approximately $7,500 to $9,000. This commission is usually split with the brokerage and may be shared with other agents involved in the sale.

What is a Real Estate Call Center job?

A Real Estate Call Center job involves handling inbound and outbound calls related to property inquiries, client support, and lead generation. Agents assist buyers, sellers, and renters by providing property details, scheduling appointments, and connecting clients with real estate professionals. They may also follow up on leads, handle customer concerns, and maintain records of interactions. Strong communication skills and knowledge of the real estate industry are essential for success in this role.

More about Real Estate Call Center jobs
What cities are hiring for Real Estate Call Center jobs? Cities with the most Real Estate Call Center job openings:
What are the most commonly searched types of Real Estate Call Center jobs? The most popular types of Real Estate Call Center jobs are:
What states have the most Real Estate Call Center jobs? States with the most job openings for Real Estate Call Center jobs include:
What job categories do people searching Real Estate Call Center jobs look for? The top searched job categories for Real Estate Call Center jobs are:
Real Estate Call Center jobs near you
Infographic showing various Real Estate Call Center job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Real Estate Coordinator - US Based Remote

Real Estate Coordinator - US Based Remote

Anywhere Real Estate

Remote

Full-time

Posted 16 days ago

Anywhere Real Estate rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

49th of 154 rated real estate companies

Job description

Job Description
About the Role
The Real Estate Coordinator is a frontline role supporting customers at the beginning of their real estate journey. Working in a fast-paced, call center-style environment, this position manages a high volume of inbound and outbound calls while helping customers navigate available real estate services and referral options.
This role blends customer service, consultative conversations, and case management. It is ideal for someone who enjoys phone-based work, thrives in a structured environment, and takes pride in delivering a positive and consistent customer experience.
This position requires the selected candidate to work within Eastern or Central Time Zone hours.
Our process includes a HireVue assessment for all applicants for this requisition. Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team.
What You'll Do
  • Serve as the first point of contact for customers entering the real estate referral process, primarily through inbound and outbound phone calls
  • Verify customer information and clearly explain next steps, timelines, and available real estate services
  • Conduct real estate needs assessments to understand customer goals, preferences, and transaction requirements
  • Promote and place referrals for Cartus and Anywhere Real Estate affiliated products and services, including departure and destination broker referrals, mortgage, title, insurance, and CartusConnect, in alignment with client guidelines
  • Obtain customer consent for referrals to affiliated companies and ensure all placements comply with policy and documentation requirements
  • Manage an active and evolving caseload, maintaining timely and proactive follow-up to support customer satisfaction and agent engagement
  • Accurately document customer interactions, referrals, and updates across multiple systems and CRM tools
  • Partner with Cartus consultants and internal colleagues to address agent, brokerage, or referral-related questions
  • Work toward established service, quality, and productivity metrics in a structured, performance-driven environment

Qualifications
  • 2-3 years of customer service experience required; call center, inside sales, financial services, or retail experience strongly preferred
  • High school diploma required; some college preferred
  • Real estate knowledge (buying, selling, or mortgage processes) preferred but not required
  • Strong verbal and written communication skills
  • Comfort navigating multiple digital platforms; experience with CRM systems, Microsoft Office Suite, or Google Workspace strongly preferred
  • Demonstrated ability to multi-task, manage competing priorities, and maintain accuracy in a fast-paced environment
  • Professional, courteous communication style with a strong focus on customer service
  • Regular and reliable attendance and punctuality
  • Commitment to diversity, equity, and inclusion

About Us
Our Leads Group is a dedicated organization within Anywhere focused on delivering high-quality, high-converting leads to Anywhere affiliated brokers and agents across Anywhere's six residential real estate brands. The Leads Group oversees numerous national real estate programs offering consumers a distinct value proposition when completing one of the largest financial transactions of their life by providing access to a top-tier affiliated agent from one of Anywhere's owned and franchise brands as well as, in some cases, a cash back or equal benefit upon a closed transaction where permitted. The Leads Group is committed to optimizing lead generation marketing, technology, and outcomes across Anywhere.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone's next move - your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
  • Great Place to Work
  • Forbes World's Best Employers
  • Newsweek World's Most Trustworthy Companies
  • Ethisphere World's Most Ethical Companies

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