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Real Estate Call Center Jobs (NOW HIRING)

Call Center Agent

Phoenix, AZ ยท On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls ...

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Real Estate Call Center information

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How much do real estate call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for real estate call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a real estate call center?

A Real Estate Call Center job involves handling inbound and outbound calls related to property inquiries, client support, and lead generation. Agents assist buyers, sellers, and renters by providing property details, scheduling appointments, and connecting clients with real estate professionals. They may also follow up on leads, handle customer concerns, and maintain records of interactions. Strong communication skills and knowledge of the real estate industry are essential for success in this role.

What is a typical day like for someone working in a real estate call center?

A typical day in a Real Estate Call Center involves handling inbound and outbound calls to connect with prospective buyers, sellers, or renters, answering their initial questions, and gathering essential information to qualify leads. You may also be responsible for updating client details in CRM systems, scheduling appointments for agents, and following up on previous inquiries. Working in a team environment, you'll collaborate closely with real estate agents, marketing staff, and management to ensure client needs are met efficiently. The pace is dynamic and goal-oriented, making time management and multitasking critical for success in the role.

What are the key skills and qualifications needed to thrive in a real estate call center?

To thrive in a Real Estate Call Center role, you need excellent verbal communication, active listening, and customer service skills, often supported by basic knowledge of real estate terminology and procedures. Familiarity with CRM software, phone systems, and lead management tools is advantageous, and some employers may value certifications in customer service or real estate fundamentals. Strong organizational skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are crucial for effectively qualifying leads, managing high call volumes, and ensuring a positive experience for both clients and team members.

More about Real Estate Call Center jobs

What cities are hiring for Real Estate Call Center jobs?

Cities with the most Real Estate Call Center job openings:

What are the most commonly searched types of Real Estate Call Center jobs?

The most popular types of Real Estate Call Center jobs are:

What states have the most Real Estate Call Center jobs?

States with the most job openings for Real Estate Call Center jobs include:

Infographic showing various Real Estate Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

AZ Living

Phoenix, AZ โ€ข On-site

$15 - $19.50/hr

Full-time

Posted 3 days ago

New


Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls, responding to inquiries from potential buyers, sellers, tenants, and property owners, and providing professional assistance throughout the initial stages of the real estate process.

The Call Center Agent will follow up with leads, provide information about available properties, qualify potential clients based on their needs and preferences, schedule property viewings and appointments, and maintain regular communication with prospects. The role also involves updating customer information, documenting calls and follow-ups, and ensuring that leads are properly transferred to the appropriate real estate agent or sales team.

The successful candidate should have excellent communication and customer service skills, a professional and friendly phone manner, strong attention to detail, and the ability to handle multiple inquiries efficiently. Previous experience in call center, customer service, sales, or real estate is preferred but not required. A positive attitude, strong follow-up skills, and the ability to build rapport with clients are essential for success in this position.