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Queue Manager Jobs in Texas (NOW HIRING)

ManTech

Queue Coordinator

San Antonio, TX

$17.75 - $22.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join ... Review, assign, reconcile and support the management of service tickets throughout their lifecycle

Jobtailor

Service Desk Manager - Contract

Houston, TX · On-site

$100 - $125/hr

Monitor and audit ticket quality, queue activity, escalations, and overall Service Desk performance * Establish practical service levels, KPIs, operating cadences, and management reporting

Posted today

CEDENT

Kafka Administrator

Houston, TX · On-site

Worked on creating and configuring Local Queue Managers and Remote Queue Managers * Familiar with implementing Distribution Communication and Clustering Communication over different platforms

Cedent

Kafka Administrator (Houston, TX)

Houston, TX · On-site

Worked on creating and configuring Local Queue Managers and Remote Queue Managers * Familiar with implementing Distribution Communication and Clustering Communication over different platforms

CEDENT

Kafka Administrator (Houston, TX)

Houston, TX

... Queue Managers and Remote Queue Managers Familiar with implementing Distribution Communication and Clustering Communication over different platforms Experience in configuring and performing DR ...

Purple Drive

IBM MQ Administrator

Dallas, TX

$52 - $68.25/hr

Create and manage Queue Managers, Queues, Channels, Listeners, Clusters, and Client Connections. * Perform MQ migration, patching, and version upgrades. * Monitor MQ infrastructure performance ...

Globe Life

Manager, Workforce Management

Mckinney, TX · On-site

Real-time queue management * Advanced Excel * Power BI or Tableau preferred * NICE, Verint, Genesys or similar WFM systems * Strong analytical skills * Leadership experience * Call center experience

TBK Bank, SSB

Legal Operations Manager

Dallas, TX · On-site

$100 - $125/hr

Manage and oversee contracting queue and staffing, including contract generation and redlining, to adhere to departmental SLAs for contract managers and attorneys. Coordinate with internal ...

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$11

$19

$39

How much do queue manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for queue manager in Texas is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.71 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Texas?

For Queue Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Texas look for?

The top searched job categories for Queue Manager jobs in Texas are:

What cities in Texas are hiring for Queue Manager jobs?

Cities in Texas with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,204 per year, or $19.8 per hour.

Mainframe CICS, MQ and WAS system programmer

Nastech Global

Plano, TX • On-site

$47 - $60.25/hr

Full-time

Re-posted 2 days ago

Job description

Job Title: Mainframe CICS, MQ and WAS system programmer

Location: Plano, TX (onsite)

Job Type: Full time

Job Description
Deep knowledge in Maintain and Support the CICS, MQ and WAS in IBM z/OS environments as Mainframe CICS & MQ system programmer.
Deep knowledge in Installing and configuration of CICS and MQ in z/OS systems and excellent in performing debugging and problem analysis
Deep Knowledge in CICS & MQ Version upgrade in IBM z/OS
 
Roles & Responsibilities:
 
Install, maintain, and customize CICS Transaction Server and associated 3rd party software
Monitor CICS Environment across life cycles for error free operation and availability
Perform administration functions like defining new regions and removing obsolete regions
Apply RSU maintenance and maintain PORTS reserved for CICS
Upgrade versions and constantly strive optimal response time of transactions. 
Generate and analyze CICS region performance reports, and tune the parameters / configuration and improve the overall performance
Provide support on CICS administration for application team requirements
Perform system and application related region modifications upon request, Analyze transaction ABENDs and maintain the CICS region connections
Regularly review Automation and Dependency of systems tasks
Provide support and troubleshooting for MQSeries on z/OS
Provide Installation, upgrade and maintenance support for Applications using IBM MQSeries
Monitor and Manage MQ objects and Queue Managers to maintain subsystem availability in Mainframe environment
Perform Backup of objects whenever new objects are added in the MQ QMGR and when requested by the authorized Buyer application teams
Delete particular message from the queue when requested by authorized Buyer application teams
Reset the channel, start and stop MQ subsystems
Collect and publish monthly usage statistics for MQ Queue Manager, objects and messages
Implement and regularly review Automation and Dependency of systems