ZipRecruiter

Log In

1

Desk Manager Jobs in Texas (NOW HIRING)

Test New Server

UMC Service Desk Manager

Lubbock, TX · On-site

The Service Desk Manager is responsible for overall leadership and management of the IT Service Desk. Those responsibilities include staffing, customer service quality oversight and improvement ...

White Lodging Services Corp

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

White Lodging

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

White Lodging Careers

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

Banner House at T Bar M

Front Desk Manager

Dallas, TX · On-site

$16.75 - $21.75/hr

About The Role The Front Desk Manager will serve as the face of Banner House at T Bar M, responsible for ensuring a welcoming and efficient experience for all members and guests. This role requires ...

Banner House at T Bar M

Front Desk Manager

Dallas, TX · On-site

$17 - $21.75/hr

About The Role The Front Desk Manager will serve as the face of Banner House at T Bar M, responsible for ensuring a welcoming and efficient experience for all members and guests. This role requires ...

TEGNA Inc.

Story Desk Manager

Houston, TX · On-site

The person in this position will help manage the story development process throughout the day, having experience with the best practices of running an assignment desk and training others to excel at ...

New

White Lodging Services Corp

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Dual Front Desk Manager to lead daily front office operations at two of our premium hotel properties, The Otis Hotel - an Autograph Collection and AC hotels. This is a hotel front ...

White Lodging

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Dual Front Desk Manager to lead daily front office operations at two of our premium hotel properties, The Otis Hotel - an Autograph Collection and AC hotels. This is a hotel front ...

White Lodging Careers

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Dual Front Desk Manager to lead daily front office operations at two of our premium hotel properties, The Otis Hotel - an Autograph Collection and AC hotels. This is a hotel front ...

White Lodging

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

We are hiring a Dual Front Desk Manager to lead daily front office operations at two of our premium hotel properties, The Otis Hotel - an Autograph Collection and AC hotels. This is a hotel front ...

White Lodging

Front Desk Manager

San Antonio, TX · On-site

$15.50 - $20/hr

The Front Desk Manager will carry out all daily shift operations of the Front Office department. * Provide leadership, training, and shift flow management while coaching front desk agents and ...

Marriott

Front Desk Manager

San Antonio, TX · On-site

$61K - $78K/yr

Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates ...

next page

Showing results 1-20

All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Texas

Desk Manager information

See Texas salary details

$27.9K

$119.1K

$149.1K

How much do desk manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for desk manager in Texas is $119,061.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $146,300.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Texas?

The most popular types of Desk jobs in Texas are:

What are popular job titles related to Desk Manager jobs in Texas?

For Desk Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Texas look for?

The top searched job categories for Desk Manager jobs in Texas are:

What cities in Texas are hiring for Desk Manager jobs?

Cities in Texas with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $119,061 per year, or $57.2 per hour.

UMC Service Desk Manager

Test New Server

Lubbock, TX • On-site

Full-time

Re-posted 27 days ago

Job description

 Education and Experience
  • Bachelor’s degree is strongly preferred. Experience in Information Technology may supplement education.
  • Experience managing a call center or team of technical support analysts is preferred.
  • Experience with ITIL and LEAN is desired.
 Environmental / Working Conditions
  • Work is contained within a call center environment. Extended periods of sitting and desk work are required.
 Interaction with Other Departments and Other Relationships
  • Employee must be able to successfully handle stressful and high volume situations. All interactions with users and co-workers must always be professional and meet the UMC Standards of Excellence.
 Job Description
  • The Service Desk Manager is responsible for overall leadership and management of the IT Service Desk. Those responsibilities include staffing, customer service quality oversight and improvement, service desk process improvement, mentoring, coaching and training of the service desk analysts. The Service Desk Manager is responsible for quickly identifying related issues and initiating communication to the appropriate team for investigation and issue resolution. The Service Desk Manager reviews reports, metrics and SLA’s to ensure that Incidents and Requests are being prioritized and managed appropriately.  
 Required Licensures / Certifications / Registrations
  • Certifications such as ITIL, HDI and LEAN Six Sigma are preferred.
 Physical Capabilities
  • Ability to perform desk work and remain seated for extended periods of time.
 Skills and Abilities
  • Provide high quality customer service to our end-users at all times.
  • Efficient phone, listening and typing skills.
  • Ability to correlate many individual incidents into a potential larger problem.
  • Knowledge of ITIL processes and how Incident, Problem, Change and Request Fulfillment impact the Service Desk. 
  • Self-motivated and work with minimal supervision.
  • Maintain professional certifications as required.
  • Good communication skills and can take an analytical approach to solving issues.
  • Possesses a basic knowledge of IT and knowledge of several software support tools.

Apply